My printer HP laser still not connect to my desktop Acer Vista. Print spooler problem.

My computer has recurring problem of Acer Vista vs HP1018 Laserr "print spooler". My man IT cannot set after 3 gos, and said I need a new computer (!). Nothing goes to the print queue (empty) when I print. I reinstalled the latest version of the driver via HP but nothing helped. Most annoying... Please help if you think that there is a way.  Aye, Dom

Hi Dom,

1. What is the error message exactly are you receiving on print spooler?

2 did you do changes on the computer before the show?

Follow the suggestions below for a possible solution:

Method 1: I suggest you run the Microsoft Fixit since article and if that helps.

Diagnose and automatically fix problems printing and printer

http://support.Microsoft.com/mats/printing_problems/en-us

You can also see the following article for more information:

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Method 2: You can try running the following commands and check if the problem occurs and also to see if the printer comes back online after

a. click the Start button, and type cmd in the box start search

b. right click on cmd in the list programs and select run as administrator

If you are prompted for an administrator password or a confirmation, type your password or click continue

c. at the command prompt, type the following commands and press ENTER after each one

net stop spooler

and then

net start spooler

This will stop and restart the print spooler service. If this solves the problem of the printer is offline, please let us know.

It will be useful. If you have any other questions, feel free to let us know. We will be happy to help you.

Tags: Windows

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