Printer driver installation

Canon MP 160 printer stopped working (or so I thought) so I bought a new Epson 610 all in one.  I tried to install the printer and when it gets to the point where I have to plug the USB I do and it does not read.  I bought a new power cord, tried all 4 ports but get the message to plug the usb cord.  I've installed, uninstalled, reinstalled, but nothing works.  (I did the same with Canon printer before thinking it was time to replace it).  I am running Windows Vista 32 bit.  All other USB devices work fine. I do not have a restore point before these problems started. Any suggestions?

Hi marlee123,

1. you receive an error message?

2. When you connect the printer to the computer is not detected?

Check if the two printers are detected by windows once it connected.

Method 1

Uninstall all printer drivers and software using the control panel and restart the computer.

Now use the link below and follow the instructions on how to add the printer and check if it works for them.

Add or remove a printer

http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

Method 2

If bove step fails and then run the troubleshooter available in the link below and check

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

The driver manual download link:

PIXMA MP160

Epson workforce 610 all-in - One Printer

I hope his help!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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