Printer HP PSC 1400 all-in-one still affects offline

Printer HP PSC 1400 all-in-one gets always in offline mode after a print job is cancelled or caused an error. I'll need to ALWAYS restart my computer each time this happens because this is the ONLY way for the printer to connect again. The solution Center HP says that it is online and ready for printing. I can still scan documents.

But the problem is that whenever I try to print a document to MS Word 2013, he says that the printer is offline.

I tried printing from another program such as Notepad, it always says offline. Even the print manager says its offline.

I read another post that a doctor scan or something can solve this problem, but the link is no longer available. Can I ask help of you all here? Thank you.

Moreover, my OS is Windows 8.1.

Hi there @eriksala , Welcome to the forums

I saw your post on your printer PSC 1400 series showing you that it is offline and will not print on your system Windows 8.1. I have a suggestion that might help you get through this problem. The tool, as you also mentioned, the print and scan doctor is one of the steps for troubleshooting as well!

I hope that allows you to get back to you online and print again.

"The printer is offline" Message appears on the computer and the printer will not print: Windows 8

Please let me know the results.

Have a wonderful day!

Tags: HP Printers

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