Printer is always offline

Similar Questions

• HP Officejet 4500 Wireless all-in-One Printer G510n is always offline

  When I try to print, the Officejet 4500 G510n Wireless is always offline and will not print.

  I clear the buffer of characters and reset the printer by turning it off and back on.

  Then I right click on the printer icon and select printer to use online.

  After that, the printer works normally.

  My question is, why he continue offline?

  I do this procedure whenever I want to print.

  I am running Windows Vista 64-bit and the printer is connected wireless.

  I checked HP updated software downloads.

  The available software is dated January 2010.

  I already use this version.

  Any suggestions will be greatly appreciated.

  Hello

  Please use the following advice/instructions to correct:

  http://support.HP.com/us-en/document/c02221706

  Kind regards.

• Printer keeps going offline

  Hello, I have a HP Office Jet Pro 8500 A910, my laptop is connected wireless.  It is the 3rd time in as many weeks that I tried to print and have discovered that my printer is "offline".  I don't remember what I did the previous time except deleted printer solutions and some other info that I found that has worked.  Can someone help me and tell me why this keeps happening and to prevent it from happening soon?  I'm always 'offline' and trying to find a solution.  Thank you.

  I thought about it with your help.  I noticed my printer to another IP address which was very similar to mine.  I still don't know why he keeps go offline, however.  Thank you to point me in the right direction.

• HP ENVY 5530 e allin one: my printer keeps showing offline, tried many things to try to resolve including uninstall.

  Help.  I'm at a total loss what to do next.  My printer is telling me it is disconnected.  I was on different websites and downloaded the troubleshooting to solve the problem.  When I ran the computer troubleshooting somes back saying the printer isn't switiched, although it most certainly is.  Have uninstalledd the software and installed again. Sometimes it cfomes on then it turns off again. Any help much appreciated.

  Number of brand and model of the router?

  These settings are to set up your printer wireless (or wired):

  • Stay connected to your router
  • Trouble printer status 'offline '.
  • All wireless devices stay better connected
  • Fact faith, your router most secure and hack
  • Can speed up wireless printing

  While the DHCP is convenient, devices like printers (wired and wireless) should always be assigned a (fixed) IP address manually to avoid conflicts on your wireless network and must be outside the range of the router DHCP.  After setting the IP address static, computer must be updated to show a Standard TCP/IP port with the IP address of printers under printer properties/Ports. 

  1. Set a static in the printer IP address (click here) outside the range of the DHCP of the router (check your manual). It is for Linksys routers, but can be used for all routers. Check your DHCP range and change this first if necessary. More Help Wireless Printing is here and here and still more here.  Video here explains the problem and how to solve the problem. <-so watch it!
  2. Or check in the printer "Auto Off/sleep/Energy Saving Mode" is disabled the System Mode Time Out is set to zero (0) Use the built-in webserver (EWS) by visiting the printer address IP address in the address bar of your browser, click on settings tab/Auto Off. Or use the printer, printer Home Page (EWS) Wizard. Also check your printer properties.
  3. If the printer supports and has IPv6 enabled, disable the IPv6 option in the printer.
  4. Make sure that the printer is connected directly to a socket wall and not to a UPS, power strip or a lightning arrestor. This will cause the printer to drop offline connection and disconnection (checked yes!).

  Additional measures to take if you continue to have the problem (if they are posted)...

• Pinter is always offline

  Hi, my printer is connected to a linksys n wireless router. It works perfectly until a few days when the power went out. I had to reset the router pppoe setting in order to get internet, but she is always offline. can not find a way to solve the problem. Anyone know what could be the problem?

  Right-click on your printer and select the option use printer online...

  Make sure that your printer is assigned an IP address that is in the same Segment as that of your router...

  If the IP address of your router is 192.168.1.1, your printer must be assigned an IP 192.168.1.10 and 192.168.1.11 and so on...

  To check the IP address of the printer you need to goto is TCP/IP settings...

• Printer HP 2605dn offline with Windows 7

  Printer returned to offline mode.  She does regularly every 2-6 months for 5 or 6 years I've owned it.  Tried to remove & reinstall, tried both the printer & off the computer.  Nothing works for now.

  Sometimes, it is an easy offline & closing all & restart will fix it.

  Other times, like now, it's a hard Offline where anything I did before fix it.  Printer refuses to go back online.

  My router has an IP set reserved 0-9, the 10 IP printer, for example 192.168.0.10 tried to manually set the printer to match the assigned port but always in offline mode.  Even when I operate, after 2 months, it is assigned port IP changes to some random # and it goes offline again.

  Any suggestion is appreciated.  Very tired of this problem with HP.

  Thank you very much.  I managed to do the work.  It does not appear the Windows-7 periodically loses the lease on intellectual property and assigns it elsewhere.   In this case the printer had a fixed IP address and that the IP was reserved for the MAC address of the printer in my router DHCP Server.

  However, this didn't stop Windows 7 from the creation of a new device and assigning the IP address.     I removed the new feature of Windows 7 and my old Windows printer and created a new printer in Windows and made sure he used this IP address.

  I should also mention to try to use latest PCL6 HP "universal printer drivers.  These most recent allow double-sided printing which allows to make my printer itself.  The old drivers (PCL5) do not support this.

  You can keep a copy of archive of pilot practical (I have a folder of source programs) in case you need to reinstall.

• Found 0 results for my browser missing important elements, the menu..., whole tool bar drop down to print, copy, work offline, file, save, bookmarks, history. I just installed latest foxfire on windows xp. Found a few instructions, but they called in the

  Found 0 results for my browser missing important elements, the menu..., whole tool bar drop down to print, copy, work offline, file, save, bookmarks, history. I just installed latest foxfire on windows xp. Found a few instructions, but they called the keys of my computer does not have (key under OSX there no file, edit, history, help, tools, navigation, all the things that your directions say to use. Also, I'm still hanging and the message a scrip is running. I don't know what are the thises scripts but I of course don't need them.

  This has happened

  Each time Firefox opened

  == I just noticed it. It probably happened when I upgraded foxfire.

  Don't see the menu bar not (File, Edit, View, history, Favorites, tools, help)?
  Turn on/off the menu bar is a new feature in version 3.6.
  (Linux and OSX see: what happened to the file, edit and view menus? )
  Windows Method 1. Press and hold the key and press the letters of the following in this exact order: V T M
  Windows method 2 Press and release the button. The Menu bar is displayed; then choose ~ ~ red: V ~ ~ iew > ~ ~ red: T ~ ~ oolbars and click on ~ ~ Red: M ~ ~ enu Bar.
  The menu bar should now be displayed permanently, unless you turn it off again using view > toolbars. Check = not displayed, NO check mark is not displayed.
  See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

  Navigation, bar toolbar bookmarks and other toolbars under view > toolbars. By clicking on one of them will place a check mark (display) or remove the check mark (not shown).

  To display the status bar, view, and then click status bar to place a check mark (display) or remove the check mark (not shown).

  Mode full screen
  http://KB.mozillazine.org/netbooks#Full_screen

  See also:
  Back and front toolbar buttons or others are missing
  Customize controls, buttons, and Firefox toolbars

• 6500 went a printer icon while offline connection-not on the screen

  just got by impression-5 minutes later when I tried to print again, it will not be printed denounces in offline mode

  have win 7 - its plugged into usb port

  I tried hps solution 1, 2 and 3 tried print and scan doc

  checked to make sure everthing is plugged

  tried to restart thanks

  Hello katt6,

  I understand that you receive a message saying "Printer offline" using the Officejet 6500 a. I will do my best to help you! Please make sure that you followed all the steps in this document from HP "Printer is off-line" Message appears on the computer and the printer does not print: Windows 7

  Please post your results, I will be looking forward to hear from your part have a good night!

• Is always offline? HP Officejet J4500 Wireless?

  Ok.. Well, here's my problem. My printer was working perfectly until last night. I connected it to a D-Link router in my dorm room. The problem is that the printer is currently offline. So I tried to re - plug the cord in and it starts to 'Warm up' but I can't do anything and within 30 seconds, the printer goes offline again. I reset my router a week ago could be a problem? I really need help to fix my printer!

  In the control panel of the printer: Setup > network > reset network by default.

  Next: Configuration > network > Wireless Setup Wizard

  Finally, set a (not variable) IP address for the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). Yours is 192.168.0.100 a.199 we will use 192.168.0.220 for your printer (check the first three sets of numbers - your router can use sets of first three slightly different, like 192.168.1.x).
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Let the gateway and DNS white. Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

• OfficeJet 4620: printer keeps going offline

  OfficeJet 4620 - printer keeps going offline.  If I turn it on and turn it on, it's online for a while, but it disconnects again.  My IPad can't print on it. My Windows laptop, 10 shows as offline.  I can open his web page by entering the IP address in a browser and can ping it, but it also shows offline.  It is very annoying to have to reset the printer whenever I want to print to it wireless.  Is this to say that the wireless antenna is going wrong?  Should I buy a new printer?

  I found what caused my problem when troubleshooting the installation of a new printer. I have 2 range Extenders. They had the same ssid as my router. One of the reports of tests of the new printer had a warning about it. I changed the range extenders in order to have all 3 different SSID. Now when the ipad & printer are that both connected using the ssid for the range extender in the room with the printer, there is no problem of ipad impression. My old printer is fine.

• HP 6980 Series printer, networking, going offline

  Printer is connected via a USB port. a few changed kit and my computer man said it would be more efficient to use an Ethernet connection on the printer to the hub broadband now.

  Whenever I turn on the PC or laptop, the printer has an offline state.  I must, in Control Panel, remove the device, and then add it before I can print.

  Both PC and laptop running Windows 7.

  Suggestions please as to how to remedy this situation would be appreciated.

  Thank you

  No problem at all. I'm happy to help you. If you have any other questions, please ask.

• My hp2480 was printing now says offline, but there is no drivers are up-to-date

  My hp2480 printer was working now fine says printer offline, I tried power off, said the most recent driver is updated, I tried printer scan doctor nothing seems to get it.  Goes again

  Hi @0715,

  Welcome to the Forums of HP Support!

  I see that your HP Deskjet F2480 all-in-One printer is in offline mode and you are unable to print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem.

  In order to help you, I'll need more information.

  • Do you see any error messages on the printer? Are you able to perform a self-test or a copy on the printer?
  • What version of Windows are you using? How to find the Windows Edition and the Version on your computer.
  • Have you tried another USB cable or port on the computer?

  I can recommend something suitable that you can use, once I know not what version of operating system you are using. Any information you can provide would be appreciated.

  If you need assistance, please let me know the instructions above.

  I look forward to hear from you.

• My screen of the printer almost always remains on.

  My screen of the printer almost always remains on.  - and I keep getting ads on the screen. How can I stop this?

  OfficeJet Pro 8500 wireless.

  Hi hjones,.

  I understand that you have a wireless Officejet 8500 which becomes ads on the screen that you want to stop. I will definitely do my best to help you with this.

  What ads you see on the screen?

  Your printer is connected to a wireless network?

  Your printer is connected directly to a wall outlet? If this isn't the case, please move to one.

  What is the Officejet Pro 8500 you have, or should I say 8500 a on the front of your printer?

  Once I have this information, I can consider this issue further.

• HP Photosmart C310: HP Photosmart wireless Printer C310 - says offline but works on other devices on the network

  One of my laptops - HP envy, does not work with the printer. Message says that the printer is offline. However, it is turned on and works with the iphone 6s and another laptop. Works perfectly so far - it's something new. Have not changed OS or whatever be done differently that I know and I am the only user on this laptop. Help, please!

  Have also checked for new drivers using the HP tool scan - but there is no apparently

  Hello @lynnegibband welcome to the Forums of HP! I'd love to help you print on your printer Photosmart c310 from your laptop Envy. I understand that even if the laptop indicates that the printer is offline, your iPhone and the laptop of another can still print to it. Please use the following to fix the problem and let me know the result of your efforts: HP printers - printer (Windows 8) "offline" Status Message.

  If this document helps you solve the problem, please click Accept button Solution below to report your post as solved. If you need help, please don't forget to let me know and I will gladly make all that I can to help.

  Thank you.

• Printer has gone offline

  Running: Windows Vista Home Premium (Service Pack 2)

  Printers: HP Deskjet 6940

  Today I went to print a document and the printer never started printing.  The document was in the queue, but it was not actually printing.  The printer had gone offline, so I tried restarting my computer and then restart the printer.  That did not work, so I went to the control panel > hardware and audio > printers and delete the printer in the hope to reinstall.  I was not able to reinstall it, and my computer is not recognizing that there are still the printer.  I tried to plug it into different USB ports without success.

  Hi, Mario... Thanks for trying to help.     I've been through the Web site that you pointed out in your email.  I started from the beginning to the end, a couple of times, thinking I must have missed something.   Now the prints will not even go into the queue.   The printer is a HP Photosmart Plus B210 series.     I downloaded the latest version of the software and the driver on the HP support site.    Test pages out of the printer, but pages will not display when I try to print anything from the computer itself (i.e., photos, emails, file in Notepad, etc.).

  You mentioned that if the site has not fixed my problem, you'd be willing to help more.    Your offer is still open?   I am really frustrated.     Thank you.