Printer, not printing not all

Hello, this is my first time here, so my apologies if I don't understand quite right the first time.

When I try to print a document, my printer does not print. It turns on and takes the paper in, but it is empty.  I uninstalled and reinstalled and I tried an example page and it worked.  I also tried a test page and that worked too.  I tried to print another document, but it only printed the words highlight and it's the same thing when I try to print from a web page.  Now it will not print anything other than the test pages.  I ran the HP doctor and when I tried to print a proof of that, he did that not print either.

I would be very grateful for any help, as I use my printer a lot and I do not want to be without it if this is possible, the only problem is it's out of warranty and the forum is my only place to get help.

Thank you

Frankiesgirl1

All-in-one Photosmart HP 4680

Vista 32 bit

THAT IS TO SAY 9

Hello Kyle

I did what you advised me to do, but when I arrived so far through the installation a box kept coming sequel, saying that there was a fatal error and installation couldn't continue.  I went through here, brand new, but still the box kept coming, but finally, I thought that I just continue and see what happened.  I tried installing downloaded and then I tried with the disc, but they both were doing the same thing, but I ignored it and went through the whole thing and "Hey Presto" it has worked.  I tried to print my documents and it worked and I also printed a web page and it worked.

Thank you very much for your help.  Without you, I would have spent and buy another printer.

Thank you once again.

Dawn

Tags: HP Printers

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