Blue print in all colors

Good evening, everyone.

I have a printer J4680 AIO that I had for a while. Last night, I installed the new ink and ran a test page and it looked ok, but when I went to print a chart, I noticed that the colors were COMPLETELY shut down.

I went online and print a test page which includes all colors including shade and hue of these colors.

The result is... interesting...

The yellow is a lime.

Red is a deep blood red

Magenta is magenta, but deeper... almost purple in hue

Black is fine

The Green is very good.

Blue is fine

Cyan is fine

What it boils down to, is that cyan is printing in all colors.

Anyone had this happen and have any idea of a resolution for this? I do a lot of graphic design and when I am doing a project that does not require my printer super high resolution (aka REALLY expensive of ink), I need it to be precise.

EDIT:
I should mention that I use ink official HP (901) so I know it is not the question (or shouldn't be).

Be troubleshooting steps described here can help, it seems that you have in the mixture of the color cartridge.  It is unlikely that running a cleaning cycle will solve this problem, you will probably need a new cartridge.  You can check the warranty on the cartridge (valid even if the printer is no longer guaranteed) as indicated in the paper here.

A new cartridge will almost certainly fix the problem.

Tags: HP Printers

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