Printer Samsung CLX3175FW does not scan

printer Samsung CLX3175FW is printing, but does not scan

Windows XP home SP3

Thank you

ettore1

Hello
 

1. what happens when you try to scan?
2. did you scanner worked successfully before?
3. have you installed all necessary drivers?
 
Make sure that you have installed all the drivers from the link below. Also check with Samsung support, if there are any faulty hardware component in the device.
http://www.Samsung.com/us/support/owners/product/CLX-3175FW/XAA
See also:
 
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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