HP Envy 5540: HP Envy 5540 does not scan

Similar Questions

• K7C85-a: NVY 5540 does not print

  I use a Mac and my ENVY 5540 does not print and has an exclamation mark on the icon on the dock.  I unplugged the printer, the wi - fi connection and the computer nothing works.  I had no problem with my old HP if someone else had problems with this printer.

  Hi @bjp33,

  Welcome to the HP Forums!

  I understand that you can not print with your printer HP Envy 5540. I'm happy to help you!

  To confirm that the hardware of the printer is functional, you are able to print a test page, without using a computer?

  1. Load plain white paper in the input tray.

  2. On the printer Panel, drag the screen to the left and then press Setup .

  3. Touch tools.

  4. Drag upward on the screen and then tap print status reports.

     The printer prints the report.

     Figure: Example of a printer status report

     

  In the meantime, please try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  I hope hear from you soon!

• HP 6500 Wireless does not scan

  The printer works fine for printing, but it does not scan.

  When I select scan on the officejet 6500 wireless it is said: 'SCAN MENU SELECT a COMPUTER' any key on the keyboard work only 'OK '. When I select OK it says "No. Scan Option - refer to device documentation to troubleshoot. Press OK. »

  Operating system: Windows 7

  Connection to a printer wireless

  Download/driver downloaded and installed oj6500ve709_basic_14

  Mahalo (thank you in Hawaiian) in advance for your help.

  Hi soccer_crimson,

  Follow the attached document for your Officejet 6500 printer model.

  Steps to follow for issues with WIA - Windows Image Acquisition:

  Follow the steps below to check the WIA Service:
  1. type services.msc in run or search and files program
  2. scroll the page up to the WIA Windows Image Acquisition
  3. make sure that the service is running. Click on stop and then restart to ensure
  4 restart the computer
  
  Restart the services of dependencies:
  1. Click Start, in the search box type "services" without the quotes.
  2. scroll down until you see Windows Image Acquisition (WIA).
  3. double click on it and go to the Dependencies tab.
  4-2 services must be listed.
  5. close this window and look for the remote procedure call (RPC).
  6. make sure it's on manual or if it is enabled automatically, just leave it. Make sure the service is started.
  7. go to hardware detection kernel and Double click.
  8. set the Startup Type to manual and click on apply.
  9. you should be able to start the service by pressing Start.
  10 now, you are done and the Twain Manager must work and gives you is not a mistake. This should solve your problem

• My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit.

  My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit. I can copy and print only. Thank you.

  Hello

  Is the printer connected to your PC by USB or network?

  Using the USB connection, you can scan using Windows Fax and Scan software built into your operating system.

  Scanning over a network connection unfortunately supported on Windows7 32 bit only, as you can find listed in the section about network scanning below:

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?&objectID=c02539136#A2

  Kind regards

  Shlomi

• does not scan the whole page, only the column

  My All-in-one HP Officejet Pro L7580 scanner does not scan the entire page.

  Regardless of where to send... Word, Mail, photos... all I get is about 3 inches of column of the entire page.

  What can I do to remedy this?

  IF the copy works perfectly. Try to open the HP Solution Center and find the settings > scan settings > scan document or scan picture settings.

  Search for advance settings or more and are looking for an option on the digitization of multiple files or just the entire page or something to that effect. The software may have missed in the analysis just a part of it. You can check the settings where you can have a preview of the scanned document and find the broken line around the scanned image, you need to move, it will scan what's inside the broken line.

• HP Officejet 6500 a E710n-z: HP 6500 printer scanner prints but does not scan

  Since my OS has been upgraded to Windows 8.1 the printer scanner prints (very slowly) but does not scan!

  I tried HP Print and Scan doctor, he worked once (clumsily) but not since. I tried Windows ' whatener it is called "but nothing.  It was working perfectly since I the printer scanner.   Now I don't NOTHING DO let's me scan.  and the fix message tells me that my WPA security password is not quite valid (nothing has changed here!)

  I checked the internet, it seems that a lot of people have the same problem.  I don't know if anyone has fixed it.  The so-called solutions are not very easy to follow!  Just as they do not work.

  Thank you X-23, I'll ty that when I have a little more time.

  Dziadz

• Printer Samsung CLX3175FW does not scan

  printer Samsung CLX3175FW is printing, but does not scan

  Windows XP home SP3

  Thank you

  ettore1

  Hello
   
  
  1. what happens when you try to scan?
  2. did you scanner worked successfully before?
  3. have you installed all necessary drivers?
   
  Make sure that you have installed all the drivers from the link below. Also check with Samsung support, if there are any faulty hardware component in the device.
  http://www.Samsung.com/us/support/owners/product/CLX-3175FW/XAA
  See also:
  Use your computer to print, scan, fax
  http://www.Microsoft.com/windowsxp/using/Setup/hwandprograms/printfaxscan.mspx
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Wireless J6480 prints fine, but does not scan

  All J6480 printer a HP. It was connected to a desktop HP running Windows XP with a USB cable and printed and scanned OK. Computer for office is dead and has been replaced by a Samsung Windows 7 laptop so the XP installation CD does not work. A printer connected to the laptop and it prints fine wireless but does not scan.

  1 downloaded the HP website OJJ6400_Full_13 and I tried to add an another J6480 but he says that there is already one installed in a wireless port. I didn't go ahead because the printer does not print not good. Should I continue with the installation?

  2 Ran HPSDU.exe diagnostic tool and it said ojj6400 USB HP Officejet J6400 is the only installed printer.

  3 HP Digital Imaging Moniter displays the HP Officejet Series_TMP000 disconnectedstatus.

  4 start-all programs-HP shows only HP Smart Web Printing and Officejet J6400 Series. There is no HP solutions Center.

  Thanks for any help

  I uninstalled the J4680 printer and all HP programs associate. Start - all programs showed no HP at all. I installed the full version of HP J4680 programs and everything works fine. The wireless connection was automatically created during the installation and the scan works very well.

  Thank you for ME

• Acrobat XI does not scan in color on Win 8.1!

  I use a Kyocera 6526 cdn as a network scanner and latest acrobat XI as digital delivery of Dell on Dell new 8.1 Win machine.

  My other computer, a Win 7 machine does not scan properly. It uses a standard version Arcobat XI installed from a cd/dvd.

  Any mode that I use, it will not scan in color on the machine win 8.1 and graphics such as my logo are pixeld? Help, please

  Hello

  Please try to use "Color Image" preset mode to scan your document based logo. You can also perform custom analysis and set "Color Mode" to the "color" for the scanning of your document.

  Acrobat help. Analyze the documents in PDF format

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.

• Want 4504: Hp Envy 4504 does not give the impression of color

  Hello

  My Hp Envy 4504 gives color impressions.

  Its keep giving only black & white or gray scale images.

  Also, I couldn't find the printing color profiles or presets under the printer settings.

  I only 'Black and White' and ' black and white - gray ' presets.

  What should I do to get the color print.

  I have two hp color and black ink cartridges installed.

  Help, please.

  Thank you

  Hi @sivak,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print in color on your HP Envy 4504 printer. I will definitely do my best to help you.

  You are able to print a test highlighted report? The printer prints a blank Page or does not black print or ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series.

  The problem only occurs when printing from Mac? It seems that there is a problem with the printer driver. Please see these instructions by my colleague Anti-double-U-di.

  Publish:

  10.10 yosemite, foot, make sure you have the latest updates, including Apple updates as well as updates from HP by Apple Software Update (ASU), currently HP printer software update Ver3.0

  Look for the updates (ASU) Apple
  1. click on the Apple in the left menu bar
  2. click on "about this Mac".
  3. click the button of "software updates... »
  4. make sure that the "Updates" icon is selected, click on 'Store' in the top menu
  5. click on 'reload the Page.
  6. install the HP updates (look for the last 'HP Printer Software Update"by the version number)

  Note: If you can't print or scan if he is an all-in-one HP printer, and then follow the steps below.

  Delete the print queue HP printer
  1. click on System Preferences
  2. click on printers & Scanners
  3. click on your printer HP to highlight, then click on the "-" symbol below to remove it from the queue
  4. click on the button "Delete printer" to confirm
  
  Add the HP printer in the print queue
  1. click on the symbol '+' at the bottom left
  2. If a drop down list with the printers menu appears, just click on "Add printer or Scanner..." »
  3 select your printer HP printer or series (depends USB/Ethernet/WLAN connection type, so choose your HP printer with the correct connection, IE Hello for printers single function and Hello to an MFP multifunction)
  4. after the lower filled, click on the drop down menu to "use:" and select your HP printer series
  5. click on the ' Add ' button.

  Try to print in coiour.

  If the steps above resolved your problem, you don't have to continue troubleshooting.  If you're still having problems, please continue to the next step.

  Before continues, the following steps will remove all printers to printers and Scanners, you may need your software and drivers for the printers to re - install if it is not part of the Apple software updates.

  Reset the printing system:
  1. open System Preferences
  2. open Printers and scanners
  3. on the left side where would be referred to as printers, right click and select "reset printing system...". »
  4. click on the "Reset" button when asked to confirm
  5. Enter your password, and then click OK (if prompted)
  6. Once completed, (notifications cannot pop up) you will simply see the Virgin 'printers & Scanners', just close

  Remove the software from HP/Hewlett-Packard:
  1. go on 'Finder '.
  2. go in "Applications".
  3. Locate and open the folder "Hewlett-Packard".
  4. If you see an "Uninstall HP program" listed here then run the uninstall program, otherwise, go to step 8
  5. click on the continue"" button.
  6. Enter your password, and then click OK (if prompted)
  7. When you are finished, click "exit".
  8 remove the HP folder or Hewlett-Packard (if still listed after uninstall) drag the folder to the trash
  9. right click on the Recycle Bin in the dock, click on "Empty" - and then confirm to empty the trash

  Repair disk permissions
  1. in the Finder, click Applications
  2. open the Utilities folder
  3. double-click on the disk utility
  4. on the left side, click on the hard drive which has Yosemite 10.10 installed to highlight
  5. click on the "repair disk permissions" nearly half lower the window (time may vary to finish)
  6. what repairs completed, a message near the bottom window 'Fix full permissions', now you can close the disk utility
  7. click on the Apple in the upper left corner, click "Restart" to restart your Mac

  Manually the drivers of HP printer install v3.0
  1. this link will take you to the apples for v3.0 HP printer drivers download
  2. click on the button 'Download' (remember where your download is if your downloads are not on the dock)
  3. open the "HPPrinterDrviers3.0.dmg".
  4. double-click on the "HewlettPackardPrinterDrivers.pkg".
  5. click on the continue"" button.
  6. After reading the license agreement, click the continue"" button.
  7. click on the button "I agree" If you agree
  8. click on the drive that Yosemite 10.10 is installed on and click on continue
  9. click on the 'Install' button (this will install the drivers for HP to your Mac)
  10. Enter your password, and then click the button 'Install Software' (if prompted)
  11. click on the "Close" button when the message "installation succeeded."

  Add a printer to print the queue
  1. open System Preferences
  2. open Printers and scanners
  3. click on the symbol ' + '.
  4. click on "Add a printer or a Scanner..." »
  5. click on "HP Envy printer 4504.
  6. click on the drop down menu to "use:" and choose "HP Envy 4504 Series."
  7. click on the ' Add ' button.

  Try to print in color.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• HP Envy 5530: HP Envy 5530 does not not with Windows 10

  My printer HP Envy 5530 has recently stopped working fully with Windows 10.  I can always print with it but scan and copy functions do not work.  I ran print and Scan doctor and it does never end as seems to get in a loop in the evaluation of the pilot.  I tried to download the driver concerned from the HP support site, but he says that he cannot find those which correspond to my camera and the operating system.  I tried to remove and reinstall the printer from scratch, but this does not solve the problem either.  Is there a known fault witn this printer and Windows 10?

  I talked today to HP directly and they are sending me a new printer - mine was still under warranty.  It seems there was a problem with scanning and copy material in my current printer.

• HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

  Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

  Welcome to the HP community @ellumare,

  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

  I hope this helps, and I hope to hear the result!

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

• Want 5530: HP ENVY 5530 does not print

  Recently bought a HP Envy 5530 and together until my laptop via WiFi with the software downloaded from the URL the drive gave me (my laptop would not recognize the disc). Yesterday, I was able to print a photo from my phone (HTC a M8), without any problems. Today, I tried to print my calendar of the school, since the school Web site and it wouldn't work. The printer is on, and my laptop it is grateful. This is my default printer. When I print, the item appears in the print queue, said he prints and disappears after a few seconds. The printer does no sign/noise to indicate that he even received the file, and nothing is displayed.

  I don't have a USB cable from the printer, nor have I not possible to obtain a.

  I tried to use printing HP and doctor scan, but the version does not work on my laptop (it will not yet open).

  Download and run printing HP and doctor Scan