printhead HP 7610 Fail

Similar Questions

• HP Officejet Pro e-all-in-8610: HP Officejet Pro 8610 - error Code: "0xc19a0013" (printhead missing or failed)

  I bought the printer (e-all-in-one printer HP Officejet Pro 8610) in January 2015.  The printer was working properly - fax, copy and scan, until two days ago.  Now, it doesn't print at all.  Received an error code: "0xc19a0013" (missing or does not have the print head).  An expanded version of the error code reads: "the print head seems to be missing, not detected, or incorrectly installed.  Error: 0xc19a0013.   The printer uses a removable printhead, HP Ink cartridges (black) 950 and 951 (cmy).  I used the diagnosis of HP support recommendations: all software and firmware for this printer is installed. HP ink cartridges are not low or empty; remove the printhead ink cartridges and reinstall them.

  There are several steps in the recommendation of troubleshooting, but I stopped to lift the printhead.  Because of my technical inexperience, and there were too many ceveats (attention, attention, proper relocation and etc..)  with the removal of the print head which could cause problems more serious.  Then, I stopped to remove and clean the print head.  Also, used the doctor to Scan printer HP for assistance. Tool to clean the printhead does not.   What worries me most with the 0xc19a0013 error code is his explanation: the print head seems to be missing, not detected, or incorrectly installed.  I can use all the help I can get to understand what is happening with the error code that I received and the resolution of the printer malfunction.

  Contact HP technical support at the 800-474-6836 for more options.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.
  Language-country selector.

• Printhead HP C6150 failed error

  
  

  Hello hartysmith,

  Please follow the procedure which should solve the problem below.

  On the printer control panel...

  1. Press the SETUP button and then
  2. Press on > to select TOOLS
  3. Press on > to select cleaning print head

  If the problem persists after performing the above steps, the printer must be either service / replaced (depends on the guarantee of the printer).

  Please call 1-800-474-6836 (US) to check the options for the replacement of the printer.

  Kind regards
  Jabzi

  Help the community by marking this post.
  Your question has been answered? Mark it as an acceptable Solution.
  See a great post? Give a Kudos!

• Officejet Pro 8600 print head error message

  I get an error message "print head seems to be missing, not detected, or incorrectly installed. Printhead missing or failed. "I followed the solutions provided on the printer as printer be disconnected and reconnected. out of the cartridges as demo showed. Everything was going well. Reconnected to the router wireless system. All to nothing does not. I bought this printer in February of this year and had no problems until this has happened in the last few weeks. It is still under warranty. I need this fixed or replaced immediately. What should I do? Thank you for your help.

  Hello

  Please click HERE to access the procedure which should solve the problem.

• Photosmart 6510

  My 6510 has stopped printing in black ink. I tried all of the fixes suggested in this forum, HP and the internet site and none have worked. Briefly, I tried: new cartridge, check on cartridge event, run own - many times print head align the printhead - it always fails and you find in a loop, reload the software, tried the other pilot, followed the instructions to reset, cleaned the head as proposed with a Q - tip. Nothing works.

  Hi @Bucket61

  I see that you are based in the United Kingdom. I'll follow up with you by msg private.

  Thanks, Ciara

• Photosmart 6525: will not print in black

  My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

  Hello

  Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

  Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

  Do not take into account the title.

  Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

  Please let me know the result and if there is anything else I can help you. Thank you.

  

• HP Officejet 7610: Print the task remains stuck in the queue

  I want to install a 7610 Deskjet to print via WiFi on my home network to a windows PC 10.

  It prints pages test locally, and the computer (preferences Print - print a Test Page).

  It still prints the first document, but that the document never leaves the print queue. His status will be 'print' and sometimes size will show that all the file has been sent (e.g. 123/123 MB and sometimes it will show almost all has been sent (for example 120 MB / 123 MB).)

  The doctor Print (v4.9) downloaded and installed: HPSupportSolutionsFramework - 12.5.26.37.exe. The print doctor always reports "Print queue problem solved" and remove the blocked entrance. I can clear the error by deleting files to print that and restart the print spooler service. However it only lets me exactly a document more having to restart the print spooler.

  Tried to use an other PC Win10, same symptoms

  Printing a small text file or print a Page of Test works, but any file to print several pages fails. A tried. PDF. Docx, Web page of the Chrome or edge and all fail.

  Help?

  -Jeff

  Did you check the firmware of the printer? (Link to firmware HP)

• DesignJet 5500: print head print test very good page, but I still get the error message to replace the printhead

  On my DesignJet 5500, I rswitched the ink tubes, printheads and printhead cleaners dyeing anti-UV, 81 to 83.

  I got an error message saying that the black print head needed to be replaced so I bought another head black printing and after that, I was able to print a test page that shows all the colors (image quality page?).

  Magenta not give not any code of error before, but now I get an error message saying that the printhead magenta must be replaced, even if magenta print well on the printed test page.

  Hello

  The printer give you a warning when the health of the print head is low, but it will continue to print.

  If the problem has been solved after all print head replacement can be that a print head cause others to fail

  Or, just a few bad print heads

• OfficeJet Pro 8500 a Premium: alignment failed

  Stupidly, I pulled the plug on this printer at the wrong time. But then it was still does, just print with a blue ride, then no blue at all. I replaced the cartridge Cyan (HP brand), but still no blue.

  Then the printer started aligning each impression (perhaps each color printing - I don't know). I replaced the Cyan/Magenta Printhead. That seemed to go well, and report the print quality seems good. But it aligns and aligns - impressions color - then gives the message "alignment failed. Refer to the documentation for the device for more details. »

  Please notify.

  Hi @BetsyS,

  If you still experience the issue after you have tried all the steps in my previous post, you will need to contact HP for assistance.

  Contact HP:
  Step 1. Open the link: http://h22207.www2.hp.com/us-en/contact-hp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  I hope this helps and have a nice day.

• Office Jet Pro 8500: alignment fails

  I tried to reset the printer, but it always comes up with message alignment failed.  Whenever I try to print it starts the alignment process, although she finished the satisfactory print job.  Outside the aspec your time, it wastes a lot of ink.

  Hi Alwyn,

  When you reply to a post there is an option to attached below your text window.  You can scan the alignment and save it to your hard drive, and then look where you saved to attach to your message.

  However, I don't really see it.

  I think that the error you get told you that a print head is missing.

  I don't know how to stop the error from happening than to clean the printhead step 5 in this document:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8500A-e-all-in-one-printer-series---A910/4083864/document/c04855186/

  If that doesn't correct not alignment does not error, you can check if your printer has a replaceable print head.  Step 6 in the document.

  Jean

• My hp C309g printer range fails to align. just changed the ink cartridges. Works on Windows 7.

  has a great. My son worked hard a yuear there to get this printer working... He changed the cartridges of ink a couble of day and now it is not printing.  We tried to realign the heads but it come as "Failed" to align on the screen... Please any suggestions.

  Ok.  Once remove you / reinstall the print head, try to clean the printheads via the printer software.

  If it does not, the new print heads are about $95 or you can taste (unofficial) cleaning procedures listed on these forums.  Search for them.

• HP Officejet 6500 a: align the printheads

  There is no black printing when printing a document.  I changed all 4 cartirdges, cleaned the heads but always without success.  When I go to SNAP PRINTHED I get an ALIGNMENT FAILURE error message.  REFER TO THE DOCUMENTATION FOR THE DEVICE FOR MORE DETAILS.

  Hello @rbletsch,

  Welcome to the Forums of HP Support!

  I understand that your HP Officejet 6500 a e-all-in-one printer does not print in black. In addition, after having replaced all 4 cartridges, the alignment is a failure on your Officejet. I would like to help you to solve this problem today. Misalignment normally associated with print head. The print head of your machine is which "reads" your cartridges and ink to go on the control document. If the print head is defective in your HP Officejet printing system is corrupt and you need a replacement of the printhead to fix this. A defective print head would cause also no black print. That being said, I'm going to run through some troubleshooting steps to resolve this problem of ink black and alignment.

  To begin troubleshooting, please click here. When opens the document of support please do run Solution three, four, solution and five Solution. This includes all sub-steps under three listed Solutions. If the problem persists, replace the print head would be the next step.

  If your HP Officejet is out of warranty, I recommend checking out the @Bob_Headrickpost: black ink does not because there are useful measures to soak the printhead to remove the excess ink that could block the ink black and causing finally alignment to fail.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• All-in-one HP Photosmart C309a "Alignment failed" error message even after cleaning the print heads, etc.

  About 3 weeks ago before making the error msg above, a large black ink blob appeared on my printed piece of paper.  This product for several sheets later, but kept decreasing in amount.  I continued to print & finally all traces of ink have disappeared.  2 days ago I got a msg of error on "load plain white paper. ", but the paper tray was plain white paper in it.  I have removed the paper, straightened and her successor. As a result, the msg "Alignment failed" appeared.  I went through all the steps HP online information on the treatment of the "alignment failed", including the cleaning of the printheads (the right amount of ink was on it), check the vents of cartridge, etc.  My question is: if I have 4 out of colored inks and a new black ink installed, the alignment is being affected by the old cartridges?  A msg on this appeared on the Control Panel, giving the opportunity to proceed with the old cartridges or install new ones, but be careful that it "cannot allow completion of...» "If 'old' were replaced not.  I need to replace these color cartridges or is it probably another problem, which is print head damaged?

  Checked the evacuation & there is no problem, so I tried the informal solution to put the printhead in hot water.  A ran 1 cleaning via / configuration on the printer and finally aligned with success tools.  I waited a while to respond because I wanted to see if the printer should continue to work, and there!

  Thank you very much.  I'm happy that I can keep this printer!

• HP Officejet Pro 8500 wireless: HP Officejet Pro 8500 W (A909g) 'alignment failed, refer to devicedocumentation for more details'

  I get a lack of alignment. I have replace the printheads and ink cartridges, but it always fails to align...

  The print quality test page print well and seems good... the line calabrate page break will print and look good...

  But when he tries to do the alingment... He quickly spit a page with only a few color line worm at the top of emphasise the full alignment... page after I spit that... He's sitting there for a few minutes... making his usual noise, but said failure.

  I did all three levels of print heads clean... Despite them being new...

  It will print things very well, but I get a monotube color alignment page after each draw with message of misalignment.

  Hey @ataktos,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see that your Officejet 8500 W gives you alignment failure messages. I can help with that.

  I found a document that can help you with troubleshooting. The document was intended for a slightly different question, but the diagnosis is the same. You can find it by clicking on this link.

  If this still does not resolve your problem, then we can try a factory reset the printer. I will send you a private message on how to reset the printer shortly. If you still have problems after that then the printer will have to be replaced. You can contact the HP Support by clicking this link. If you scroll down on the next page and fill out the form you will find the telephone number of HP.

  I hope this helps and I hope you have a nice day!

• 8500 printhead problem?

  recently, the printer after 3 pages 'runs' ink (all colors). I replaced the cartridges and the problem always reappears. I cleaned the print heads for 3 cycles by the al. Each time, the little ink on paper gts lighter than anything. It is said to replace the printheads. My question is: is this really the print head? I see there are therefore two print heads, what canb my possible problem e. ? I don't want to replace the print heads and then find that I still have the problem. Two print heads also fail art simultaneously?

  Any suggestions?

  None of the suggestions of the HP service guide worked. . I realized that the two print heads 'need replacing. It does not seem logical that the two print heads fail at the same time. I have "washed the printhead with a q-tip. This still does not have the problem. I downloaded the latest version of the software and that did the trick. He realigned the printhead and the printer works perfectly.