Printing problem after having a respectable public network access

My laptop (Dell Vostro 1500) was printing very well using a (printer OKI C5100) wireless network at work but I went to the hospital and connected to their public to access the internet network and when I came back the next day to work, my computer can connect to the internet through the network of my work, but can NOT print. When I try to print, it says 'Server Offline'.

It is the second that it happened but before I made a restore point and everything was good but unfortunately with Windows 7, Restore Point is very limited so this time, I can not go back to a date before that I accessed the public network.

Hello Ruth,.

I went to the site of Oki and found a page color here C5100n printer: http://my.okidata.com/pp-C5100n.nsf/openingdrivermenu?OpenFrameSet . Note that Windows 7 is not a supported operating system. So, you will need to run it in Compatibility Mode. To do this: go to the program icon or file that you use to print from the printer, right-click on it and select Properties. Go on the top row of tabs up until you get to the Compatibility tab (usually the next most) and select.

On the Compatibility tab select run in compatibility mode and select Vista or Vista64, depending on the depth of your system Bit (Tip: go into Control Panel, select system, look for system type: line in the 1st info box). Check other options if you want / need them. Then click on apply, then OK to exit. Disconnect and reconnect, try printing.

Let me know if that solves the problem.

Kind regards

BearPup

Tags: Windows

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