HP Photosmart 6525 - tune printer problem after Installation

Hi - I just bought and installed an HP Photosmart 6525 (connected via wireless), for use with a desktop computer HP running Windows 8.1.  I select the HP Photosmart icon on my desktop that opens the HP printer Assistant - however I get the following window:

C:\ProgramData\HP\HP Photosmart6520 series\HPUDC\HP Photosmart 6520 series (network)-UDC_Install.json

C:\ProgramData\HP\HP Photosmart6520 series\HPUDC\HP Photosmart 6520 series (Network) \UDC_device_2.json

I click on the OK button - another window pop up opens with an additional line:

C:\ProgramData\HP| Series\HPUDC\HP Photosmart6520 HP Photosmart 6520 series (Network) \UDC_device_2.json

I click OK - the HP Printer Wizard is blank with a "string not found" poster.

What is the cause of this and how to fix it?

Thank you

Robert

Hello Robert, I hope you are well!

I understand that you see a pop up window after you install the printer software. I have a guide that contains a patch, I would see you for that matter: HP Printer Wizard opens with an error in Script or in Notepad

If the patch does not help, try to uninstall the printer software and put it back again by running the HP printer install wizard for Windows.

Happy Monday

Tags: HP Printers

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