problem connecting to the web services server

I tried to download the latest updates of software/firmware for my all-in-one HP Photosmart Prem C310a.

I can't get updates or activate Web Services because it still gives me the error message "problem connect to the web services server.

I tried everything in the section of the Web of HPs site including connection via WPS - unsucessfully problems.

I understand that you have found impossible to connect to the server error message on your printer. I would first disconnect the router and the printer for about 1 minute. I would plug the router first then the printer. I would then try to enable web services. If not successful, and you get the same error message. I'd follow these steps.

1 obtain the IP address of your printer
a. This can be done by pressing the icon on the printer wireless.
2. Enter the printer's IP address in a browser.
3. Select the tab network at the top of the page.
4. on the left, select network.
5. Select Network (IP) address
6. select manual DNS server
a. manual Preferred DNS should read 8.8.8.8
b. alternate DNS server should read. 8.8.4.4
7. Select apply you could get a fair warning select OK.

Tags: HP Printers

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