Problem connecting Wifi HELP blackBerry Smartphones

Similar Questions

• PROBLEM with WIFI ROAMING blackBerry Smartphones? Please help :(

  So my access provider is Rogers, and I am of the Canada. I go to the United States for the weekend and I wanted to try and use my free Wi - Fi connection. My mobile network is DISABLED, but my WiFi is connected to my network of cousins. With Wi - Fi, I am able to use BBM and my twitter app. My plan comes with a free Wi - Fi connection by the way.

  I get charged for data? Or... what? Someone please help! I don't want to really not charged for it.

  N ° WiFi works out internet data allowances, cellular data allowances.  The fact that you simply use the internet data of your cousin sweetens the deal.

• Problem with Wifi of blackBerry Smartphones

  There is a problem with the wifi on my 8520 because whenever I'm on wifi I have to turn on the data service and use my credit. My friends who have a blackberry say they do not have to activate the data service

  Please help someone

  Kelly

  When you connect to WiFi, you see the symbol blackberry as the image I linked above?  If so and it still does not work, you will need to take it to the store.  You should not disable your data service either.  With the symbol next to WiFi, it's that the connection of the device is using ge on the web, etc.

• Problem Facebook PLS HELP blackBerry Smartphones

  Hi all, I use a 9780 "BOLD" n, I recently updated my facebook program and that he call me to reboot I did so:

  -After I restart my n network on my wifi (connect to my wifi at home)

  -After that, I opened the new facebook n log in. It works well

  -eventually I turned off my wifi to a certain time(3-4hour)

  - then I have on my wifi (connect to the wifi at home y) n out of my network

  - then I opened facebook program

  -J' I try to log in n, then an error came to say:

  (you are currently on a server plan not to support this request, please connect to a wi - fi network or contact your service provider to upgrade your data plan)

  CAN SOMEONE HELP ME PLS

  My version of facebook is 2.0.0.50

  Older versions of AW do not need the data plan. Current versions require the data plan, regardless of access via the enterprise data network or WiFi. I can't explain what went before with you because I can't know your complete configuration then.

• Problem connecting USB of blackBerry Smartphones

  I have a Curve 8330. Using Windows XP with the latest version of Blackberry Desktop (4.7).

  Neither the computer or the software BB, see the curve connected. No error message, just no connection. Good ports, cable and also installed the latest drivers USB of Blackberry Web site.

  Any ideas, please?

  Hello.

  Check the 8330 for debris or dirt in the USB port.

  If it's clean, it may be a hardware problem. Take it to the carrier and have then try

  to access via the USB port.

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• 9860 e-mail problems... help blackBerry Smartphones!

  Hello

  My 2 week old torch 9860 on O2 ceased to receive emails. Today, he says:

  "Your BB device cannot access... email address. The password may have changed (there not!) To continue to use... email address on the BB device, you must validate email address for verification of password.... »

  I checked my password and entered the correct password, but he always says that it is an incorrect password.  I do not understand why it has stopped working, I am always connected to my wifi at home.

  Can someone help me please.

  Ellie

  Hi both,.

  Thanks for the replies.  I sort after 4hours of faffing! I have connected on mail Virgin as usual and then asked Tina on the reception of e-mails on BB and she gave solutions, I changed the settings POP3 and Email in the settings page of e-mail to accept/enable them, reset my password BBID, out the battery and restarted the phone, it then let me enter the password email address and to sync with my phone. Don't know what little of it has helped me.

  Ellie

• Problem connecting from my Blackberry Bold 9700 blackBerry Smartphones Blackberry App World

  I'm having problems connecting to the Blackberry App World on my device I get "Fail to pass" message from appearing. Can you advise me what can I do to solve this problem.

  Thank you

  It's sad. Carriers refusing to meet their contractual obligations. Clients have no free method to contact the RIM. Instead, carriers have the responsibility to provide all support front-line. If they don't understand, they want to escalate the case through their channels internal and possibly (if justified) to the bottom of the RIM. So they tell you to contact directly the RIM are, well, "sad", it is in more generous word I can come up with. I suggest you contact them and ask the escalation which are contractually committed to offer.

  Good luck.

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• Connection of apps blackBerry Smartphones

  Hi, a problem connecting my ID blackberry to download applications. It keeps telling me an error as the test took place later.

  Anyone know how to sort?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB25882 "An error has occurred. "Please try again later" is displayed when the user tries to access BlackBerry App World

  I hope that it contains something useful

  Good luck and let us know

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• Problems of email to blackBerry Smartphones

  I'm unable to access e-mail.

  After entering my user and password, it indicates there is a problem and suggest you contact gmail.com.

  However, I am in the right username and password (works on other devices very well) and it was working properly before.

  How to remedy?

  Thank you

  OK... and what was your result of the search of the public data base KB? I found this... may or may not apply to your situation, but give it a quick glance:

  • Article ID: KB12288 Impossible to integrate or validate a Google Mail with BlackBerry Internet Service account

  Otherwise, with a strong support network signal (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Help blackBerry Smartphones! Issue of Curve 8520

  Hi all

  Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?

  Help, please

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  Method 1:

  • Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
  • You will get three options: try again, update or cancel; Click Refresh.
  • Once, it is at the stage of initialization of 'pocket', insert the battery.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second method:

  • Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Good luck and let us know!

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Organizing problem of synchronization to blackBerry Smartphones

  Hello

  When I connect my BB to my PC for the sync my organizer, I get the following message:

  "The organizer was able to start. The Blackberry Desktop Software could not load your previous data organizing configurations. Reconfigure your host settings to synchronize Organizer data between your computer and your BlackBerry smartphone. »

  However, when I try to configure host settings I get the same message! I can't solve the problem. I seem to be the loop.

  I use the software version: 5.0 Bundle 1168

  Any ideas how I can sort this out so I can return to the synchronization between my PC and my BB?

  Thank you

  Ok.

  Steps I took to get my system working again.

  -While the installation worked, I selected "forget device" in the menu of the device.

  -Done a complete uninstall of the software of Office BB, including user settings. (A reboot is necessary)

  -Download a new copy of BB 7.1 desktop software.

  -Installed software, reconfigured synchronization Organizer and everything works fine now.

• HELP blackBerry Smartphones... transfer contacts

  Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP

  Hello and welcome to the community!

  If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.

  If you made a backup of office, you can use the backup as a restore source file:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:

  • KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  As you use BB Protect, is also an available food source:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:

  • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

  This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.

  Good luck!