Problem installing CC Illustrator (2015)

Similar Questions

• Problem installing Photoshop CC 2015

  Hello world.

  I have a problem: I can not install Photoshop creative CC 2015 compared to the clouds. I read on the forum and on the Adobe site, and I tried to uninstall everything CC, using CC cleaning tool. Then I rebooted and installed. Then I started from the beginning. And I saw that CC Cleaner Tool can uninstall everything but a voice called "Adobe Illustrator CC 2015_19.2.0_AdobeIllustrator19 - mul. Since I am not find this file in the Mac I don't know what to do to delete everything about this in order to restart the installation.
  How can I solve this problem?

  I use a MacBook Pro with OS X El Capitan (10.11.4), with 2.4 GHz Intel Core i5, 8 GB DDR3 1600 MHz, Intel HD Graphics 3000 512 MB.

  Really thanks for the answers and sorry if the problem has already been posted, but I have not found it.
  Thank you.

  I solved the problem on mine, if I write it here.
  He was part of a file downloaded with an extension of Google Chrome. I found it in the system registry. So, it might be easy to solve if you find in your pc.
  Really thanks for the reply. Good day!

• Problem installing Adobe Illustrator, then update adobe cloud...

  I took 3 days trying to install illustrator and still takes only 32% of download... In 3 days.

  Now I cancelled the download, I started to update Adobe Cloud and takes only 2% in three hours...

  I use a Macbook PRO OS X 10.9.5

  Someone knows why?

  Greetings from Chile.

  D.

  Hi DiegoOrellana,

  If you can't update creative cloud app, please close all the following processes

  • CreativeCloud
  • Adobe CEF Helper"
  • Service Office of Adobe
  • AdobeIPCBroker
  • Creative cloud
  • Installation of Adobe
  • AdobeUpdateDaemon
  • AdobeServiceInstaller
  • AAM Update notify
  • CCLibrary
  • node
  • The basic clock

  If this does not work, you can follow the steps on this link and share the results.

  Thank you

• Problem installing Photoshop CC 2015 - Proxy password

  I downloaded the installer directly from ProDesignTools.com site, as our corporate creative cloud Setup network blocks.

  The download took place without a hitch, but I can't install the software.

  I wonder for the network proxy login and the password, but I think that the software is always blocked by our security settings.

  Is their way to install in advance and save the product later?

  I remember this problem with the 2014 version.

  Screengrab attached.

  Any help would be most appreciated.

  Well Jim, for this please contact customer service

• Problem installing Photoshop CC (2015) update failed

  Exit code: 15

  Please see specific errors below for troubleshooting. For example, ERROR: DW051...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  ERROR: DW051: dependence of session support {3E7FC757-D497-4C89-A935-7D38E2164E85} static Photoshop Camera Raw 8 8.0 technology has changed.

  -------------------------------------------------------------------------------------

  Help, please!

  Thank you!

  Your system is compatible with the software, you have delete Adobe file of the below mentioned places?

  • Users /[user]/ Library/Application Support
  • / Library/Application Support

• Installed creative Illustrator from Cloud.Open and it is frozen. Nothing works. Grayed. What is the problem please?

  Installed creative Illustrator from Cloud.Open and it is frozen. Nothing works. Grayed. What is the problem please?

  reset your preferences - http://helpx.adobe.com/illustrator/using/setting-preferences.html

• Illustrator 2015 full of bugs, sort of re - install the creative cloud 2014?

  After that a few days with Illustrator 2015 I discovered new annoying bug all the time.

  It's really not a good time of the battle of the bugs when Im on a delay.

  An easy way to retrieve the version of 2014? (From CC)

  d

  Hello

  We have published a 19.0.1 hotfix that resolves this problem in discussion on this topic. Please apply the patch to your creative cloud application. The creative cloud application checks the update once a day, so you may see the update immediately.  If you want to force the check for an update at the beginning please logout and log back into the creative Cloud application.

  Link to 19.0.1 release notes: https://helpx.adobe.com/illustrator/kb/illustrator-cc-2015-crash-bug-fixes-19-0-1.html

  If you continue to see any questions send us an e-mail to [email protected]

  Kind regards

  Ashutosh

  The name of the Illustrator team engineering

• I accidentally installed the Illustrator CC 2015 update and want to return to the CC2014 version. Is this possible and if so, how?

  I accidentally installed the Illustrator CC 2015 update and want to return to the CC2014 version. Is this possible and if so, how? The interface has changed to a level that it costs me much too much time to adjust when facing a deadline. Any help much appreciated.

  Hi Don,

  Please see this link to install versions of Creative Cloud 2014:

  Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools

  Let me know if it helps.

  Kind regards

  Megha Rawat

• Problem with screen resolution after installing Photoshop CC 2015

  I've recently updated my Photoshop by installing Photoshop CC 2015.  It works very well, but all aspects of the view appear oversized, including text, icons, tools, panels, etc.  Change the font size in the preferences has no impact.  It seems that the Photoshop screen resolution has been changed, but none of my other programs were affected.  Running Windows 7 Ultimate on a Hewlett-Packard PC.  Would appreciate any advice.

  Only, I have solved my problem.  I went to the Interface edition/preferences /.  Under scaling of the user interface, the default setting is Auto.  I chose 100%, Photoshop is restarted, and I was back to the view I'm used to that.

• Illustrator 2015.3 update

  Hello, I have a problem since the last Illustrator 2015.3 update.

  It does not open a pop up and tells me: "api-ms-win-crt-runtime-l1-1-0.dll."

  The problem is that since yesterday all day I try to instaler Visual C ++ Studio 2015, but I do on my computer insatller according to another pop - up!

  What should do?

  you just need to update win 8.1:

  To install this update, you must have April 2014 cumulative hotfix for Windows 8.1, 8.1 of Windows and Windows Server R2 2012 RT (2919355) installed in Windows 8.1

• Illustrator 2015.3 CC flashing continuously after updating windows 10 anniversary

  I recently updated my Windows 10 (x 64)-update of the anniversary (Build 1607). Unfortunately, Illustrator has become unstable, and I can't use, as the cursor blinks permanently. I also installed the pre-release illustrator 2015.3.1 worm, but unfortunately, it has not solved the problem.

  I also tried without success the following:

  1 default printing was put on a PDF printer as someone suggested before.

  2. use one monitor instead of two monitors

  Best,

  David

  Problem is now solved after update of Nvidia driver to ver 372.70 30/08/2016

• Save for the Web Glitch? Illustrator 2015.3 CC

  I just updated my CC Illustrator to the latest version (2015.3), and I notice that when you use 'Save for Web' it automatically returns to the default value, which is GIF... I tried to create presets and repeat the process several times hoping that it will retain the previous setting I used that ideally is JPEG, but in vain.  The previous version of Illustrator remember my previous settings during export, but now I have to manually switch each setting time and time again.  I use 'Save for Web' a lot, so it becomes a boring potential nightmare for me.

  Any ideas?

  Data sheet:

  Illustrator 2015.3 CC

  OS X Yosmite 10.10.5

  Processor: Intel Core i5 at 2.9 GHz

  Memory: 8 GB 1600 MHz DDR3

  Graphics card: NVIDIA GeForce GT 750 M 1024Mo

  Hello

  We are preparing a fix for this problem. We invite you to participate in our pre-release program and enter the building from the beginning if this can help. We have already published a version that resolves this problem.

  Under the pre-release program you will have access to our latest versions and get an opportunity to share your comments and suggestions with the teams directly product Illustrator and engineering. If you are interested in joining this program, click on http://adobe.ly/1Q3rCPI . A few prerequisites to participate in the program: a subscription is valid. Latest version of Illustrator installed on your machine.

  Thank you

  Ashutosh chikh

  The quality of the SR - Illustrator Engineering Manager

• Cannot install Adobe Illustrator on my Toshiba Vista laptop

  Last week, I bought a new laptop from Toshiba with Windows Vista installed on it. I'm trying to install Adobe Illustrator CS on it, which has installed without problem on my last computer that has windows XP.

  I installed the program but when I open it, it gives me the following message: "you are not allowed to continue running because your account does not have appropriate privileges. Please log in using an account with administrator privileges and try again. The only option I have then is to click ok, which closes the program.

  The computer has only a user account who is the administrator, which is what I use, but it still says I have to log in with an administrator account.
  This means that I can't use Adobe Illustrator on it now which is one of the programs that I need to use the bridge. The copy of the program worked fine with Windows XP on my other computer.

  I called Microsoft and they said that because Vista came installed on the Toshiba laptop so it comes to Toshiba s and not to them, like Toshiba would have configured vista properly before putting it on the laptop.

  Please can anyone help at all. I love my new laptop, but this issue is driving me crazy because I can't do any work of Illustrator here and my other computer is really very slow.

  Thanks a lot for your time,.

  John

  Hello John

  In my opinion, you must contact Adobe support. Microsoft is not responsible for the use of additional software and Toshiba don't make changes to the OS just add own designed drivers, tools and utilities.

  Adobe must have enough experience with own products. I also think that the Adobe brand tests with own software for use on different operating systems.

• Cannot install Lightroom CC (2015) on Windows 10 PC

  I tried to install Lightroom CC (2015) and Photoshop CC (2015) on Windows 10 PC.

  Had the same error for two applications:

  Error occurred during installation (7)

  More information:

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} \_1153_ec42d5fba1f 0244a2662db73007bbc21" 'C:\Program Files\Adobe\Adobe Lightroom\moxplugins\wiamanager.mox' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. SEQ (1146)

  I worked the admin account.

  Would be really grateful if someone could advice how to solve the problem.

  6 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html code

  Code 7 https://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html

• Install Acrobat DC 2015 on my Mac with OS 10.10.5 failed before the end

  I tried to install Acrobat DC 2015 on my Mac with OS 10.10.5 as an upgrade to version 9.  The installation went up to the stage more then failed with this message: "Setup has encountered an error that caused the installation to fail.  Contact the manufacturer of the software. "I had problems with the version 9 I can't print PDF using my HP Officejet X476DW documents.  Help!

  Thanks for posting the log.

  The problem in the installation is here:

  "...

  Mar 16 15:45:42 Kims-MacBook-Air - 2.local installed [8803]:. / postinstall: replace the hive AdobePDFSettings /Library/Preferences/com.adobe.PDFAdminSettings.plist with /private/tmp/PKInstallSandbox.WSvmNN/Scripts/com.adobe.acrobat.2015.viewer.app.pkg.MUI.tE S4oQ/Resources/com.adobe.PDFAdminSettings.plist

  Mar 16 15:45:42 Kims-MacBook-Air - 2.local installed [8803]:. / postinstall: error in the conversion of the plist format xml1 /Library/Preferences/com.adobe.PDFAdminSettings.plist

  Mar 16 15:45:42 Kims-MacBook-Air - 2.local installed [8803]:. / postinstall: could not install PDFAdminSettings

  ..."

  Try this...

  1. go to the location: /Library/Preferences /

  You can use the go > go to folder menu item or command + SHIFT + G

  2. move the file "com.adobe.PDFAdminSettings.plist" on the desktop or in the trash

  3. try again installing Acrobat.