Cisco linksys router and cannot access the wireless network

We have cisco linksys wireless router.  When we installed everything first, we could connect our wireless laptops to the network.  Now, however, the network is detected, but there is no access to the internet.  We have even a guy from ATT were out and he said that the wireless router has been installed backwards?  He installed a dsl fast access on our laptop icon, and now we can access the wireless network but only if we connect as the first.  We can also connect iPod to the wireless network.  They detect the network, but when we enter the password cannot connect.

Hi JC_3094,

Welcome to the Microsoft Community and thanks for posting the question.

According to the description, it looks like you aren't able to access the Internet.

The likely causes of this problem is if the router is not configured properly.

Here are some steps that should help you to solve this problem.

Method 1:

Check if the router is configured properly to get access to the Internet.

Method 2:

Try the steps mentioned in this link and check:

This tutorial is designed to help you identify and solve problems with a wired (Ethernet) and wireless (Wi - Fi) network connections in Windows.

Wireless and wired network problems
 
Method 3:
 
If there is a frequent disconnection try to update the firmware on the router and check.
 
In addition, visit these links for more information:
 
Why can't I connect to the Internet?
 
Hope this information helps. Respond us if you have any questions with windows and we will be happy to help.

Tags: Windows

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    nameif outside

    security-level 0

    address IP XXX.XXX.XXX.XXX 255.255.255.240

    !

    passive FTP mode

    clock timezone PST - 8

    clock summer-time recurring PDT

    DNS server-group DefaultDNS

    domain vff.com

    vpntest_splitTunnelAcl list standard access allowed 10.1.0.0 255.255.252.0

    access extensive list ip 10.1.0.0 inside_nat0_outbound allow 255.255.252.0 172.16.10.0 255.255.255.0

    pager lines 24

    Enable logging

    timestamp of the record

    logging trap warnings

    asdm of logging of information

    logging - the id of the device hostname

    host of logging inside the 10.1.1.230

    Within 1500 MTU

    Outside 1500 MTU

    IP local pool 172.16.10.1 - 172.16.10.254 mask 255.255.255.0 vpnpool

    no failover

    ICMP unreachable rate-limit 1 burst-size 1

    don't allow no asdm history

    ARP timeout 14400

    Global 1 interface (outside)

    NAT (inside) 0-list of access inside_nat0_outbound

    NAT (inside) 1 0.0.0.0 0.0.0.0

    Route outside 0.0.0.0 0.0.0.0 XXX.XXX.XXX.XXX 1

    Timeout xlate 03:00

    Timeout conn 01:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02

    Sunrpc timeout 0:10:00 h323 0:05:00 h225 mgcp from 01:00 0:05:00 mgcp-pat 0:05:00

    Sip timeout 0:30:00 sip_media 0:02:00 prompt Protocol sip-0: 03:00 sip - disconnect 0:02:00

    Timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute

    timeout tcp-proxy-reassembly 0:01:00

    Floating conn timeout 0:00:00

    dynamic-access-policy-registration DfltAccessPolicy

    AAA-server protocol nt AD

    AAA-server host 10.1.1.108 AD (inside)

    NT-auth-domain controller 10.1.1.108

    Enable http server

    http 10.1.0.0 255.255.252.0 inside

    No snmp server location

    No snmp Server contact

    Server enable SNMP traps snmp authentication linkup, linkdown cold start

    Crypto ipsec transform-set esp-SHA-ESP-3DES-3des esp-sha-hmac

    Crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac

    Crypto ipsec transform-set ESP-DES-SHA esp - esp-sha-hmac

    Crypto ipsec transform-set ESP-DES-MD5 esp - esp-md5-hmac

    Crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac

    Crypto ipsec transform-set ESP-3DES-MD5-esp-3des esp-md5-hmac

    Crypto ipsec transform-set ESP-AES-256-SHA 256 - aes - esp esp-sha-hmac

    Crypto ipsec transform-set ESP-AES-128-SHA aes - esp esp-sha-hmac

    Crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac

    Crypto ipsec transform-set ESP-AES-128-MD5-esp - aes esp-md5-hmac

    life crypto ipsec security association seconds 28800

    Crypto ipsec kilobytes of life - safety 4608000 association

    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 pfs Group1 set

    Crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 value transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA MD5-ESP-3DES ESP-DES-SHA ESP-DES-MD5

    outside_map card crypto 65535-isakmp dynamic ipsec SYSTEM_DEFAULT_CRYPTO_MAP

    outside_map interface card crypto outside

    crypto ISAKMP allow outside

    crypto ISAKMP policy 10

    preshared authentication

    3des encryption

    sha hash

    Group 2

    life 86400

    Telnet timeout 5

    SSH 10.1.0.0 255.255.252.0 inside

    SSH timeout 20

    Console timeout 0

    dhcpd outside auto_config

    !

    a basic threat threat detection

    Statistics-list of access threat detection

    no statistical threat detection tcp-interception

    WebVPN

    internal group vpntest strategy

    Group vpntest policy attributes

    value of 10.1.1.108 WINS server

    Server DNS 10.1.1.108 value

    Protocol-tunnel-VPN IPSec l2tp ipsec

    disable the password-storage

    disable the IP-comp

    Re-xauth disable

    disable the PFS

    IPSec-udp disable

    IPSec-udp-port 10000

    Split-tunnel-policy tunnelspecified

    value of Split-tunnel-network-list vpntest_splitTunnelAcl

    value by default-domain XXX.com

    disable the split-tunnel-all dns

    Dungeon-client-config backup servers

    the address value vpnpool pools

    admin WeiepwREwT66BhE9 encrypted privilege 15 password username

    username user5 encrypted password privilege 5 yIWniWfceAUz1sUb

    the encrypted password privilege 3 umNHhJnO7McrLxNQ util_3 username

    tunnel-group vpntest type remote access

    tunnel-group vpntest General attributes

    address vpnpool pool

    authentication-server-group AD

    authentication-server-group (inside) AD

    Group Policy - by default-vpntest

    band-Kingdom

    vpntest group tunnel ipsec-attributes

    pre-shared-key BEKey123456

    NOCHECK Peer-id-validate

    !

    !

    privilege level 3 mode exec cmd command perfmon

    privilege level 3 mode exec cmd ping command

    mode privileged exec command cmd level 3

    logging of the privilege level 3 mode exec cmd commands

    privilege level 3 exec command failover mode cmd

    privilege level 3 mode exec command packet cmd - draw

    privilege show import at the level 5 exec mode command

    privilege level 5 see fashion exec running-config command

    order of privilege show level 3 exec mode reload

    privilege level 3 exec mode control fashion show

    privilege see the level 3 exec firewall command mode

    privilege see the level 3 exec mode command ASP.

    processor mode privileged exec command to see the level 3

    privilege command shell see the level 3 exec mode

    privilege show level 3 exec command clock mode

    privilege exec mode level 3 dns-hosts command show

    privilege see the level 3 exec command access-list mode

    logging of orders privilege see the level 3 exec mode

    privilege, level 3 see the exec command mode vlan

    privilege show level 3 exec command ip mode

    privilege, level 3 see fashion exec command ipv6

    privilege, level 3 see the exec command failover mode

    privilege, level 3 see fashion exec command asdm

    exec mode privilege see the level 3 command arp

    command routing privilege see the level 3 exec mode

    privilege, level 3 see fashion exec command ospf

    privilege, level 3 see the exec command in aaa-server mode

    AAA mode privileged exec command to see the level 3

    privilege, level 3 see fashion exec command eigrp

    privilege see the level 3 exec mode command crypto

    privilege, level 3 see fashion exec command vpn-sessiondb

    privilege level 3 exec mode command ssh show

    privilege, level 3 see fashion exec command dhcpd

    privilege, level 3 see the vpnclient command exec mode

    privilege, level 3 see fashion exec command vpn

    privilege level see the 3 blocks from exec mode command

    privilege, level 3 see fashion exec command wccp

    privilege see the level 3 exec command mode dynamic filters

    privilege, level 3 see the exec command in webvpn mode

    privilege control module see the level 3 exec mode

    privilege, level 3 see fashion exec command uauth

    privilege see the level 3 exec command compression mode

    level 3 for the show privilege mode configure the command interface

    level 3 for the show privilege mode set clock command

    level 3 for the show privilege mode configure the access-list command

    level 3 for the show privilege mode set up the registration of the order

    level 3 for the show privilege mode configure ip command

    level 3 for the show privilege mode configure command failover

    level 5 mode see the privilege set up command asdm

    level 3 for the show privilege mode configure arp command

    level 3 for the show privilege mode configure the command routing

    level 3 for the show privilege mode configure aaa-order server

    level mode 3 privilege see the command configure aaa

    level 3 for the show privilege mode configure command crypto

    level 3 for the show privilege mode configure ssh command

    level 3 for the show privilege mode configure command dhcpd

    level 5 mode see the privilege set privilege to command

    privilege level clear 3 mode exec command dns host

    logging of the privilege clear level 3 exec mode commands

    clear level 3 arp command mode privileged exec

    AAA-server of privilege clear level 3 exec mode command

    privilege clear level 3 exec mode command crypto

    privilege clear level 3 exec command mode dynamic filters

    level 3 for the privilege cmd mode configure command failover

    clear level 3 privilege mode set the logging of command

    privilege mode clear level 3 Configure arp command

    clear level 3 privilege mode configure command crypto

    clear level 3 privilege mode configure aaa-order server

    context of prompt hostname

    no remote anonymous reporting call

    Cryptochecksum:447bbbc60fc01e9f83b32b1e0304c6b4

    : end

    Captures we can see packets going from the pool to the internal LAN, but we do not reply back packages.

    The routing must be such that for 172.16.10.0/24 packages should reach the inside interface of the ASA.

    On client machines or your internal LAN switch, you need to add route for 172.16.10.0/24 pointing to the inside interface of the ASA.

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