Problem Photosmart 5520e scanner

I bought a brand new. Everything works, but when I do a scan or copy I get strips. Even when I do a scan of a page empty.

View picture http://public.fotki.com/DutchMichel/documents/scan0001-jpg.html

Is this a software problem? I've updated everything. The operating system is Windows 7 Home premium 64 bit on a HP s5730 computer.

Greetings,

Michel

I phoned a gentlemen of the Bureau Dutch HPservice.

He told me that my CCD chip is broken.

Now I get a new brand.

Rudy, thank you very much for the support.

Tags: HP Printers

Similar Questions

  • HP Photosmart C7280 Scanner not detected since Mac OS installed Sierra

    Hello

    I installed Mac OS sierra

    Since then, my HP Photosmart C7280 scanner is not longer detected:

    • In the system preferences tab scan
    • Image transfer can not find any device

    I reinstalled the device

    Print shops

    Scanner is connected to the router (Hello) by Eternet

    Scanner still works when you use a Windows 10

    MacBook Pro (retina, 13 inches, end 2012)

    macOS Sierra Version 10.12 (French)

    Here is a link to the HP support pages, please read carefully including the FAQ, there is a link to the HP scanning utility.

    Drivers for HP printers and scanners are downloaded on the App Store, have checked whether there are updates for your HP product.

    What OS did you go to?

  • Scan using Photosmart 5520e

    Given the Setup program the Photosmart 5520e to enlarge the scanned document, the only choice on the screen is done.

    I gave to press scan?

    parareg

    Using the scan button, that it should give you the resize options, once you have done that you can go back or forward to find the scanning button to continue.

    -Spencer

  • problem printer and scanner for photosmart C4680

    When you try to start the photosmart C4680 printer a message to INSERT in CARD MEMORY askes, that I have not and never needed before.

    It does not print anything but empty sheets of paper and wants to digitize uninvited.

    Need serious help, thank you.

    Hey herbst and thanks for the reply!

    I would recommend running the following updates:

    Utility software update from HP

    Critical update: can't find image files or a document scanned once the scan is complete

    Fix printing software HP when upgrading Vista to Windows 7

    Please hold me!

  • HP Photosmart 5520: Scanner is busy status message

    I have a Photosmart HP 5520 Print Scan copy Web. It is connected to a HP Pavilion running Windows 8.1 wireless it was working fine but now when I try to scan something I get the message "Scanner is busy", but it is not. I can still print and copy but not scan.

    Hi Kenneth3,

    Welcome to the HP Forums.

    I see that you encounter some problems when trying to scan to the computer.

    I suggest that we start by running the HP print and Scan doctor.

    Let me know if you see messages or error codes.

    Thanks for your time.

    See you soon,.

  • HP Photosmart 2710, Scanner and Fax all-in-one printer

    My Windows 7 laptop does not recognize my wireless scanner HP 2710. I can print wireless, but analyzed only if connected via USB. Anyone has a solution.

    Thank you JBBLCC

    My Windows 7 laptop does not recognize my wireless scanner HP 2710. I can print wireless, but analyzed only if connected via USB. Anyone has a solution.

    Thank you JBBLCC

    I'm having the same problem. Can connect to print, but does not scan using Windows 7 and HP Photosmart 2710.

    HP's web site says that they do not have a Windows 7 driver that works for all. You will need to connect your computer to the device via USB to use the scan function.

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01796736&LC=en&DLC=en&cc=us&lang=en&OS=4063&product=420428

    If all goes well, HP will find a way to generate a driver that allows all features of their unit to operate wireless with Windows 7. I can do both print and scan using my other Windows XP laptop and desktop using wireless driver HP Windows XP.

  • HP Photosmart D110 Scanner on Windows 7 displays "no scanner detected."

    Hi all

    I have a HP Photosmart D110 series. Can I use scanner, printer and copier properly before, but I don't know why I can't use the scanner today. "" Whenever I clicked or typed on the "Scan" function it displays a message: "no scanner detected" on the monitor or the "wireless not connected" on D110 screen! To my knowledge, there are good connection between the D110 with the computer and I always surf the web as normal without problem.

    Please notify.

    Thank you very much.

    Peter SJ.

    Hello Peter SJ,.

    I have the same HP Photosmart printer and had the same problem in the past with the functionality of the scanner.
    I suggest you uninstall the printer, download all the current drivers on the HP site.
    Reinstall the printer. I had to do several times because the scanner function is buggy.

    You can also check out the community forums on the HP site for problems with the functionality of this scanner.

    Thank you

    Marilyn

  • Power problem: Photosmart C6180

    My printer Photosmart C6180 continually lights stays on for about 30 seconds and then seems to lose power.

    I tried the troubleshooting steps already using different points of sale and unplug power for a period of time, but nothing has solved this problem.

    Someone know if it sounds like a problem with the printer or is there something wrong with the power supply?

    The printer was working fine a few days ago, nothing happened that may have caused damage that I know.

    Thanks for any help you can offer!

    Sorry, I should have searched the forum more carefully before posting, I found the solution to my problem.

  • Virus problem, ran the Scanner MS but virus still there.

    Hi, my problem is that I used MS Scanner 1.0.3001.0 but always there arre virus in my computer, please please tell me how to remove these viruses. my email is "* address email is removed from private life."

    Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.
    http://www.Malwarebytes.org/
    Download and run SuperAntiSpyware (Free Edition)
    http://www.SUPERAntiSpyware.com/download.html

    Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:
    http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/

  • Photosmart C4280 scanner function does not scan

    I recently bought an IMac running the Mavericks. All In One Photosmart attached usb prints fine but when I try to scan I get this message:

    HP Scan cannot be opened because of a problem.

    Check with the developer to make sure that HP Scan works with this version of Mac OS X. You may need to reinstall the application. Don't forget to install the updates that are available for the application and OS X.

    Apple software update was supposed to download the updated drivers. This is not the case.

    Help would be appreciated.

    Hi bobmoll,

    In fact, I worked with another Member of the community who asked 'how to scan a document into single pdf file multipage?' and solved the problem. I know that this is possible. Please follow the instructions in the post I wrote for this member of the community, and let me know if it solves the problem for you also. How to scan a document into single pdf file multipage?

    If you want to upgrade the printer to a model which has a 10.9-compatible HP software, you might consider calling the HP sales team. Use the link next, select your country, choose 'Questions before you buy' under 'call HP.

    Contact HP worldwide

  • I was using WIA in Photoshop Elements because of problems with my scanner HP ScanJet sudden 4200C window. With the help of my scanner HP through WIA worked very well. Now I have problems analysis with either WIA or the window of the HP scanner.

    When I finally tried to solve the initial problem scanner HP in resettlement of the disk to scan, I kept getting the message that it was not compatible with Windows 95 or 98. But I have Windows XP.  So I finally downloaded and installed scanner drivers, software and upgrades on HP website. Well, the works of scanner, but now there are new problems.  1 - once the hp scanner window is displayed by clicking on import through Scanner HP, most of the menu at the top of the window items is not available. For example, I go to settings and all that is now available is to scan in color. There are 5 other options I should be able to click on, for example, resolution.  And I need that.  I thought, no problem, I'll just use WIA as before, as well as the WIA window came much faster than the HP one.  Problem 2 - in elements, I can go to WIA, but it says "NO compatible WIA devices have been detected."  That's happened?  I tried to go into Panel, scanners and cameras, add a device... but he could not find the scanner and of course, he cannot read the HP disc because of the inconsistent message of windows 95-98 (on my Windows XP computer!).  Can - I just uninstall my scanner and if I make the WIA will be able to find it after that?  I do not understand how I could use WIA and now I can't.  I know it has something to do with that I downloaded and installed at HP, but what?  I hope someone can help.  I have a huge project that I'm trying.

    Hello Hotrodgrandma,

    Thank you for your message.  It seems that when you have downloaded and installed the driver from the HP website, you cannot have downloaded and installed the updates as well.  Click HERE to open the HP website and download the appropriate files.  Below, I will give an overview of what you need to download and install in order.
    3. all three updates, in no particular order.
    Please let us know if this is or is not to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • Problem with CanoScan Scanner

    Recently, I replaced a defective scanner with a scanner CanoScan LiDE 220. I use this with Dell desktop PC running VIsta 32 bit. The scanner is connected through a USB cable. I can scan pictures to my Adobe software, no problem, but am unable to scan documents and print directly on my Canon PIXMA iP4850-printer. When I use the scan on the scanner button, I get the message "CanoScan IJ Uitility Scan has stopped working". I tried to reinstall the driver software for the scanner and also driver software downloaded from Canon.

    Can someone advise?

    Canon says you could DO what you were trying to do (use it as a copier via your computer) with the current set of equipment?

    I mentioned it to uninstall all software for Canon because... If this system was installed with a different set of devices (especially since they were all same brand, Canon) front and work you desired (in this case a photocopier), you can get rid of all the evidence that for all the involved devices (printer included) and I could argue that even if the printer still prints It could be equally to blame in this way for the problem than anything else as a whole.   It is a full process (scan, pass through the computer and the printer drivers, print) and not only the new scanner.  A clean slate might give a better chance of getting this process at work - if he can.

    It is possible that Canon might be able to work with you for cleaning things so it works - it seems unlikely that it is a matter of 'firewall' any given track and the fact that you stated the Canon software crashes.

    I'm fair to assume that both are connected by USB only - no network cable (wired or wireless) between the computer and the printer device or a scanner?

  • Problem loading the scanner progam

    My desktop (Vista) does not recognize my new CD of scanner (CanoScan 9000F) program.  No Autorun and the file does not appear.  My laptop (Win7) shows all the files correcly, including AutoRun. The displayed files on the drive CD of my desktop are completely different from those displayed on the reader of my laptop using the same disk progr. I had the same problem with other programs.

    How can I get my desktop to recognize the program on the CD?

    You could try to go to the manufacturer's Web site for the scanner and see if they have a Vista-specific software that you can download.
     
    Steve
     

    My desktop (Vista) does not recognize my new CD of scanner (CanoScan 9000F) program.  No Autorun and the file does not appear.  My laptop (Win7) shows all the files correcly, including AutoRun. The displayed files on the drive CD of my desktop are completely different from those displayed on the reader of my laptop using the same disk progr. I had the same problem with other programs.

    How can I get my desktop to recognize the program on the CD?

  • Windows 7 problem with Kodak scanner i2420 - software Smarttouch

    Hello, someone had a problem with this kind of scan? On my desktop, there is a problem with smart touch, whenever I scan I have to restart or relog into a computer one then try again... Sometimes it works for a few hours, but sometimes I scan 1 or 2 pages and then stops scanning... The driver must have the connection, because there the scannner is a green arrow for connections... My computer is a HP and windos 7 Pro is instaled. I have checked the event viewer, but found nothing... I disabled the antivirus protection, but the problem is he stil... I know that this is not the right forum, I don't end protected by a kind of kodak support forum or something, maybe someone faced this problem?

    Thank you for your answer.e

    Hello

    Yes, you are right that this is not the right forum to ask about Scanner Kodak. If you were not able to find any support for Kodak forum so here are two links that might help you to achieve them and find answers to your questions.

    For the KODAK consumer product support

    Kodak FAQ

    Hope that the information provided is useful. Let us know if you have any concerns related to Windows. We will be more than happy to help you.

    Kind regards

  • Error 1606.Could access the network location. Problem installing driver scanner.

    I tried to install the drivers for a more BearPaw 2448TA scanner in the edition of Windows 7 Home Premium (64-bit).

    Recently, a message appeared in the center of the Action to say that a new driver of Mustek systems was available, I downloaded and tried to install.

    A messagebox is displayed during the installation with the following message
    "Error 1606.Could not access network location------." and the installation will fail.

    Help would be greatly appreciated.

    Hi HenryGib121,

    Thank you for using the Microsoft Answers forums.
     
    I suggest you to download and install the driver from the link below.
    http://www.mustek.com/Mustek/support.php
     
    This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry.

    If the problem persists try the steps and check them off below.

    You can create a system restore before trying the steps below in order to be on the safer side.
    http://Windows.Microsoft.com/en-us/Windows7/create-a-restore-point

    The steps to correct this problem involve editing the Windows registry.  Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk.

    Here are the steps to fix it.
    1. click on start, run, type regedit in the Open box, and then click OK.
    2. look for the following registry key:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\
    3 remove the entries that show the path that is listed in the error message.

    If the steps above did not resolve your problem, then you can try to create a new user account and check.

    http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
    http://support.Microsoft.com/kb/811151 (this article is for xp, but can also be used for vista and windows 7)

    You can also contact the mustek support team for help.
    http://www.mustek.com.tw/support/
     
    Hope this information is useful.
    Let me know if it worked.
     
    Thank you, and in what concerns:
    Umesh P - Microsoft Support

Maybe you are looking for

  • I can't move the forward/reverse button.

    In the 28 new every night, the front/rear button is just to the left of the address window, while he was at the far left of the navigation bar. How can I move to where I want to go?

  • Satellite 2670: Need driver for Win98

    Driver laptop Toshiba PS267L - K 4, 906 pls win98

  • [FPGA] Question on the test on dev computer

    I have an FPGA vi which I want to test on my development computer with the method presented here: http://zone.NI.com/reference/en-XX/help/371599G-01/lvfpgaconcepts/test_bench_tutorial/ Very well so far, but a problem - the "custom FPGA of e/s" is act

  • Simulation of JFET does not

    I can't for the life of me get JFETS to work in simulation - I have this circuit to the other on fully and completely closed. It uses a J177, resistance on listed on the data sheet of 300 ohms. Then, when I pass YDS 0V I can wait the tension on the F

  • on WUMC710 Mac addresses

    Hello I'm a designer by trade cisco network so have a bit of experience with networks but I have a problem with the WUMC710. IM using to connect the two halves of my house. Wireless connect perfectly well, but I have more than 4 devices so I have one