Problem slider blackBerry Smartphones! Help!

I have a bb 9300 and since Friday I have been havin this problem with my cursor every time I did scroll down it pops up! Is there something wrong with my software or my bb itself? Help, please!

Try battery pull when the decice is running.

This should fix the small problems of BONE.

Good luck.

Tags: BlackBerry Smartphones

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    KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.


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    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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    You must call your operator and ask about the add-on data Plan BlackBerry to your account.

    Simple as that.

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    madhava909 wrote:

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    Once again, it's impossible to say at this internet distance.

    madhava909 wrote:

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    You can also benefit from this:

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    I recommend that you try to update the software on the phone.

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    Hello helasws and welcome to the community of BlackBerry Support Forums.

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    Hello and welcome to the community!

    To reinstall your applications, see this KB:

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    For more information, registration keys, see this KB:

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    Try to start the machine in safe mode and see if you can cancel the update process.

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    The only other way I know is do what you did, to connect to the computer... and during the connection, insert the battery and see if it recognizes the device.

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    Hi Davidemmy2

    Welcome to the Forums of the BlackBerry Support

    As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

    KB10144 : How to force detect the BlackBerry smartphone using the Application Loader


    But remember, in this process, you will lose all data in your device, I hope you have your backup.

    Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

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    Hi and welcome to the Forums!

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