Problem slider blackBerry Smartphones! Help!

I have a bb 9300 and since Friday I have been havin this problem with my cursor every time I did scroll down it pops up! Is there something wrong with my software or my bb itself? Help, please!

Try battery pull when the decice is running.

This should fix the small problems of BONE.

Good luck.

Tags: BlackBerry Smartphones

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    I answer you yet once here. Due to a problem with BIS, you should deal with this problem. Call your network for more information on this.

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    Prince

    ______________________________________________________________________________

    Click 'Like' If you want to thank someone.

    If problem resolves mark message (s) as a 'Solution', so that others can use.

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    Simple as that.

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    madhava909 wrote:

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    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
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    I recommend that you try to update the software on the phone.

    http://us.BlackBerry.com/support/installpc.jsp

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    Hello helasws and welcome to the community of BlackBerry Support Forums.

    Sorry to hear that you are having problems with your trackpad.

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    Did you do a restart again by removing the battery?

    Try to perform a Diagnostic self test, as shown in KB16037 using the Self Test application on the BlackBerry smartphone to test the response of the trackpad.

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    Hello and welcome to the community!

    To reinstall your applications, see this KB:

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    For more information, registration keys, see this KB:

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    Try to start the machine in safe mode and see if you can cancel the update process.

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    The only other way I know is do what you did, to connect to the computer... and during the connection, insert the battery and see if it recognizes the device.

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    But remember, in this process, you will lose all data in your device, I hope you have your backup.

    Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

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