Problem with a wireless mouse when laptop computer HDMI is connected to a TV

I have a HP Pavilion G series laptop PC, when I connect to the TV using the VGA interface I have no problem, when I connect to the TV via the HDMI so I have the problem. I use a Microsoft 2.4 ghz wireless mouse, laptop connected to an electrical outlet, new batteries in the mouse, if I move the mouse more than 1 foot of the tower top it becomes useless, erratic, moves 6 inches at a time, or not at all, totally out of control. The laptop is about 2 feet from the TV due to the length of the HDMI cable, and I am sitting about 12 feet out in front of the TV with the mouse. Like I said, no problem if I find the mouse in 1 foot from the laptop and no problems even 12 feet away using the VGA interface. Production of mouse says that the mouse has a range of more than 20 feet. Someone has an idea of what might happen? Last note, I also looked at the use of the processor at the time and it is only 8%. The mouse model number is 3500

I got it fixed. I replaced the HDMI cable, no change, I tried another TV, no change, I moved the feet 12 laptop away from the TV, no change, bought a Logictech M315 mouse, same technology as the MS3500 and everything's fine. Does a lot for the MS3500 mouse.

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Similar Questions

  • Problems with wireless mouse when laptop computer HDMI is connected to a TV

    I have a HP Pavilion G series laptop PC, when I connect to the TV using the VGA interface I have no problem, when I connect to the TV via the HDMI so I have the problem. I use a Microsoft 2.4 ghz wireless mouse, laptop connected to an electrical outlet, new batteries in the mouse, if I move the mouse more than 1 foot of the tower top it becomes useless, erratic, moves 6 inches at a time, or not at all, totally out of control. The laptop is about 2 feet from the TV due to the length of the HDMI cable, and I am sitting about 12 feet out in front of the TV with the mouse. As I know, no problem if I find the mouse in 1 foot from the laptop and no problems even at 12 feet awy using the VGA interface. Production of mouse says that the mouse has a range of more than 20 feet. Someone has an idea of what might happen? Last note, I also lookes to the use of the processor at the time and it is only 8%. The mouse model number is 3500.

    Hello said,

    Thanks for the reply.  I'm glad that you were able to solve the problem by replacing the mouse.

    Good luck!

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    Try to install the drivers from this link and check.

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    Greetings to one and all and I thank very you much for your help to help me.

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    First of all, thanks a lot to you all and especially to the Lorien-SpiritX and their insightful answers. As they both suggest to me I tried sfc/scannow and I received the following message on my laptop screen "start the phase of checking system scan audit 44% complete Windows resource protection could not perform the requested operation"

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    This looks like failing hardware, not software. I would look at the hard drive first, and then the RAM and the motherboard.

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    ---------

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    *******************************************************************************
    *                                                                             *
    * Bugcheck analysis *.
    *                                                                             *
    *******************************************************************************

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    ---------

  • Windows 7 laptop. I have problems with my cursor. When I type, it jumps and anywhere else except where I type moves.

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    Hi Susancav,

    Welcome to Microsoft Windows Forums!

    I'll be your message to the category of xp windows for a better answer. You can always find your message by going to my Threads in the section My Forum links at the top right of the page. http://www.Microsoft.com/windowsxp/expertzone/newsgroups.mspx

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    Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

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