Problem with access to USB ports

Hello. I'm not able to see USB devices when connected to the USB ports. There are four ports on the computer. This means that I can not access the material of any device connected by USB. Can offer you a solution? Thank you. Garfield

Hello

·        Since when are you facing this problem?

·        Remember to make changes to the system?

·        What happens when you connect an external equipment into the system through the USB port, you get an error message?

I suggest you follow the steps mentioned below.

Step 1:

Uninstall and reinstall the drivers for the USB key on the system and check if the problem is resolved.

a. click on Start menu and click Run.

b. type devmgmt.msc in the run for the Device Manager dialog box, and then press ENTER.

c. click USB Universal Serial Bus controllers () and expand the list.

d. right-click on USB hubs and select uninstall then remove it form the system.

e. restart the computerand let the drivers for the USB install automatically.

I suggest you return the item mentioned below.

A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

http://support.Microsoft.com/kb/925196

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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