problem with my Gigabyte Realtek RTL8168/8111 PCI - E

Hi, my name is Louis and I'm having a problem with my internet connection. I install a new OS and the laptop does not recognize any wireless network. The thing is I could not turn blue light internet on my laptop, btw, I have a HP dv6. I tried to download the driver on the Publisher's site and installed. Once everything is done, they say that the computer does not have the card installed and configured wireless network.

Hello

·        What drivers did you downloaded/installed on your system (wireless drivers or the drivers for realtek ethernet)?

I suggest you to download the drivers from the card wireless appropriate from the link given below, you can select either (broadcom or Intel Pro) .

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2093&LC=en&cc=us&DLC=en&sw_lang=&product=3858830#n548

Alsomake sure the wireless switch on the laptop isYOU.

It will be useful. Please let us know to get help.

Thank you, and in what concerns:
Naman R - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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