OfficeJet Pro 8600 n911g: ink level 8600 rest from scratch with new 950XL

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• HP Officejet Pro 8600 + not to recognize the new real black and yellow ink cartridge

  HP Officejet Pro 8600 +, this machine is 1 year old, just out of warranty and is not recognizing the new yellow and black cartridges HP ink. Tried the hard reset and cleaning the parts set out in other posts in this forum without success.

  Disappointing that the colored inks run low if fast even when you do BLACK only printing and now that the mahine a work stoppage at its destination.

  Any help/ideas?

  Hello

  As you have tried with the new cartridges, I think it might be a problem with the printer or the print head.

  Please call the HP Technical Support for assistance.

  If you are in US , toll free # is 1-800-474-6836.

  If you are not in US , then log on to www.hp.com , bottom left it is an icon of the world map, click it, then select the region that you belong to, which would then provide the support options for you for this region.

  Kind regards
  Jabzi

  Give Kudos to say 'Thank you' by clicking on the White Star under my name.

  Click on "'Accept as Solution" if it has solved your problem, if others can find. "
  I work for HP

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!

• OfficeJet Pro 8600 B74234 stopped communicating with all our computers

  We have an Officejet Pro 8600 B74234 ceased to communciating with all our devices after its driver was updated. We use all Macs.

  The network connection is fine - I've tested and even reset it.

  It is able to print a test page printed from the Web site. It won't scan or print anything. The message we receive is 'the printer is not connected.

  The copier works fine.

  I'm totally fed up with the time I spent trying to understand this. I want to just restore the original configuration and move on with my life. Any advice?

  Thank you.

  Hello there @alissas ,

  I saw your other post in this thread - HP OfficeJet8600 suddenly won't connect wireless on my MacBook when you mentioned the problem has been resolved, and I wanted to just make sure, that it's been fixed.

  If there is still a problem, let me know!

  Have a wonderful day

• HP Officejet Pro 8500: 8500 ink levels appears after the upgrade to Windows 10

  When I go to the HP Solution Center, ink level is no longer displayed. Download the message ink level is not yet available. Just before the upgrade of levels have been posted. I ironed all cartridges and checked at the software level. All thoughts.

  Banhien, ran the link you sent, the system rebooted, but do not see the HP Solution Center and I see the 8500 A909a in my devices, but is not the default printer. When I upgraded to Windows 10, had same problem, downloaded new drivers and everything but somehow managed to make the HP the printer named, but then in Solutions of HP did not show ink levels. All thoughts. Thank you. George

• HP Officejet Pro 8600: Printing from tray 2 Hp8600

  I recently bought a 3 microsoft surface, and for some reason when I go to print I can no longer select tray 2, happens with tray 1. I have tried a number of things, looked at preferences and even followed the steps in this post http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Easy-selection-printing-to-tray-1-or-2/td-... all the way to step 33, but the paper/quality tab is not either.

  Can anyone help?

  Hi danjambal,

  Thank you for your answer!

  The steps for Windows 8 will run on Windows 10. Please, try the following:

  1. Right click or touch and hold the bottom left of the screen to open the menu. In the menu, click or tap on the Control Panel, then click on or type printers and display devices.

  2. Right click or tap and hold the icon of the printer () for your printer, and then click or tap Print Preferences.

  3. In the Printing Preferences menu, select paper/quality.

  4. In the paper Source drop-down list, select tray 2.

  5. In the paper size drop-down list, select the size of paper suitable for the print job.

  6. Click or click on apply, and then click or tap on OK.

     NOTE:

     Follow these same steps for the default print tray back to Tray 1.

  If these steps do not work, there could be a nuisance pilot. Please try our HP print and Scan Doctorand let me know what happens!

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  I hope this post is helpful!

• HP Officejet Pro 8600: Recently a fax pops up when I try to print photos and the picture does not print

  We have a printer all-in-one HP Officejet Pro 8600 operating from a desktop HP with Windows 7. Recently, in the last two weeks my wife told me, we cannot print photos. The documents appear to be printed without a problem, but when trying to print a photo we get a window titled 'Send Fax - HP Officejet Pro 8600'. We have never used or even hung fax capablitly since we have owned this printer (maybe 2-3 years). All of a sudden, this window is displayed when we try to print a photo and the photo does not print.  I can't tell you that my wife did not hit accidentally a wrong button somewhere down the line, but she says she does not. I tried to attach a screenshot of the window, but for some reason that it does not take it. It's probably something very simple, but technically challenged myself, I can't understand. Help, please.

  Thank you

  Vince Pellerito

  Print picture of what program?  Some programs to keep their own default values for the printer.  It seems that the default printer for the printing of the photo program has been set to Fax.  Try to open the program, select the Officejet Pro 8600 as the printer rather than the Officejet Pro 8600 fax.

• OfficeJet Pro 8600 analysis stops at Midway

  With the help of a relatively new in Officejet Pro 8600 on my iMac with OSX Mavericks.

  Printer is set up wireless, printing works fine. Scanning did too, until yesterday.

  When I scan a document through HP application scanning, or Mac "scanner" that appears in the Printers window, the printer is now the noise, the status bar starts and then stops. It does not move. I left it like that for hours, just to see what happens, and when I come back the job has been cancelled.

  Wireless connection is obviously good, as I can print and even when scanning printer responds immediately. It just isn't really complete - or even apparently start - the scan.

  Any idea of what is the cause? It seems that this could be a faulty machine.

  Thank you!

  Hello vertov,.

  Welcome to the Forums of HP Support!

  I'm sorry to hear you're having this problem with your 8600 scanning. A quick way to determine if your printer is having a hardware problem, make a copy.

  If the printer can make a copy, it is not a problem with the hardware with the scanner from scanning. If a scan failure is present on the printer, try looking in the steps detailed here: A 'Scanner failure' Message is displayed on the printer control panel.

  Also it is better to have the printer connected to a wall outlet directly for power, this will help you understand why: issues when connected to an uninterruptible power supply/Strip/surge protector power.

  I'll come back and get your answer.

• Cannot start "Printer Assistant" Officejet Pro 8600

  The Printer Wizard and my 8600 worked well for over a year.  Now, I can't start "printer Assistant".  This may have been triggered by an 8.1 Win update.  Others on the Discussion Board have said to uninstall all programs, HP, reboot and then download the package "full of features" on the HP site.

  Everything I did.  Installation works very well.  Print, fax and scan all work very well during a test.  A shortcut has been installed on the desktop.  But I can't start the "printer Assistant", either in the upper part of the counter, the Start button, the program file.

  I used the Trouble Shooter to try to find the problem.  Since the troubleshooting I could open "Scan HP - HP Officejet Pro 8600".  From there, I could launch a successful analysis.  But the only way to this page that I found through the Trouble Shooter.

  The Printer Wizard is loaded on my computer: worm 28.0.1315.0 file; 5.16 MB. Last updated on 17/10/12.

  You have any ideas?

  Hi Sticks10,

  Thank you for your reply, I appreciate the clarification. I still think that the patch is a good idea to try.

  If it still does not respond, try the following in the following order:

  1. Uninstall the software. Uninstalling the printer software.
  2. Clean boot the computer. How to perform a boot in Windows.
  3. Disable all antivirus programs. Turn Windows Defender on or off. (This works in Windows 8.1).
  4. Disable the firewall. Turn Windows Firewall on or off. (This works in Windows 8.1).
  5. Create a new user account. Create a user account.
  6. Re-install the software using the printer HP install wizard for Windows.

  Hope this works for you and have a great day!

• HP Officejet Pro 8600 e Plus: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g and instant ink

  Morning

  Does anyone know if the HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g is compatible with the instant the ink program?

  Thank you

  Stuart

  @StuartTunstall

  Welcome to the HP Community Forum - we are a community of fans of HP !

  It seems that your printer is not eligible.

  Connected - HP Instant ink > FAQ > my printer is eligible for the moment ink HP?

  I also checked the datasheet for your printer and did not find any indication of instant support of ink.

  Time for a new printer HP brilliant?

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• OfficeJet Pro 8600: Ink Officejet Pro 8600

  According to the "indication of the ink level", magenta was about 10% or 15%, cyan was 0% and yellow was about 95%. " Black is 25%.
  I replaced the cyan cartridge and before I can even print a single page, magenta level is reported in 0% and still I can not print.
  Can you explain how the magenta level can go from 10% to 0% by simply changing the cyan cartridge? If there is ink in the cartridge magenta before the cyan cartridge has been changed, why are there no ink in the magenta cartridge after that the cyan cartridge has been changed?

  Hey @ellioto,

  I see you have some problems with the ink level on your Officejet Pro 8600 e-all-in-one printer. I can help you with that.

  What is happening is that the gauges are showing you an approximation of the amount of ink remaining in each cartridge is. When you replaced the cyan, the need to align, printer cartridge that uses ink. At this time then the printer has detected that the magenta cartridge was low. Replacement of the cartridge magenta should clear the error message.

  Please let me know if that answers your question. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600: Damaged ink cartridge message

  "" After the release of a paper jam, I have received messages to replace the ink - black, magenta, yellow - cartridges (which I did), then received message that the black cartridge "appears to be damaged"-it's genuine HP and straight out of the box. The level of the yellow cartridge is recognized by my computer but the magenta watch low (despite being also authentic HP, straight out of the box). I'm suspicious that the problem is with your printer, not the cartridges - ideas?

  Dear AndyR53,

  Please follow the steps in this document:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322914/model/4323658/document/c02919248/

  I hope you find it useful.
  
  Greetings.
  
  * I am not an employee of HP, my work is voluntary.
  
  If this answer was helpful and clarify or solve your problem, please mark the topic as resolved and click on my next star to indicate a kudo, thank you.

• HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  Hello, I have just replaced my XL Black cartridge and was invited to share information with HP on my

  HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  part of this info provide clarification to the HP of the actual amount of draws so I'm really curious to know what is the number of pages, I printed the

  does anyone know a way I can find this info please?

  Thank you

  Touch the front panel and use the arrow to the left if necessary to get to the home screen.  Then tap the droplets of four ink at the top right of the screen and press "Print report".    Articles 12-14 will be the total number of pages, pages in color and print pages without borders.

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• "Scan To E-mail" configuration on HP Officejet Pro 8600 more N911g

  It's the same problem reported by several other users of this forum to which no solution has been provided.
  
  I was not successful to set up the scan e-mail option for a HP Officejet Pro 8600 more N911g bought 12 August 2012 and using CLP1CN1150CR firmware.
  
  I'm trying to do through the interface of the Web server built into the printer from an iMac running Mac OS X 10.6.8 and the 5.8.0 HP utility.  More specifically the page under 'outgoing Scan-> Scan to E-mail-> e-mail profiles.
  
  I tried 2 SMTP from different servers, each one works well to send the email from the computer: Apple iCloud mail service (formerly Mobile Me, formerly known as.) Mac) and AT & T Net messaging service.  I checked the server name, port number, and authentication login and password were all correct.
  
  When scanning to email serves as the printer, I get an error message: unable to connect to the server.  Check the address and the name of the server.
  
  During a test of the computer when configuring a profile of outgoing mail, I get an error message: the device was unable to send the test e-mail message. (EmailAccounts-timeout).
  
  When I try to configure the page under "Settings-> E-mail Alerts-> mail server" and use exactly the same values as those in the e-mail profile out above, registration and Test option fails with an error message: the device was unable to send the test e-mail message.
  
  Oddly enough, I am able to use the client to the computer with the option scan to the computer-> e-mail in PDF format or by e-mail in JPEG format.  With this option, the file is scanned and added as an attachment to an e-mail message from the Mail in Mac OS X client.  The e-mail message is sent via SMTP server even when I press the button send.
  
  All the error messages seem to indicate that the client software of electronic mail of the printer is unable to establish a connection to the SMTP server.  However, it is unclear what configuration setting is one that could be the cause of the problem.

  After further research, I noticed that there is another default possible values of port Simple Mail Transfer Protocol (SMTP):

  • Port 25 is the standard SMTP port number.
  • Port 465 is the number of SMTP over SSL, Secure SMTP (SSMTP) port.
  • Port 587 corresponds to the port number dedicated for a presentation Mail (MSA) Agent that uses a variant of SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the filing of mail service.