Problem with scanning from the new laptop with Windows 8

I have a Photosmart C4480 all-in-One printer/scanner/copier.  Since getting my new laptop, I have problems with the analysis feature.  I installed the software CD, and think I have downloaded the drivers for this printer.

Indicates the serial number found on the bottom: model of regulation SNPRB-0721

I hope you have a resolution for me.

Thank you!!!

I've found a workaround.  If I used Windows software to scan, it works correctly.  It works just not when I use the button on the printer itself.

Tags: HP Printers

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