Problems with computer headphone jack pavilion 15 laptop

I have a HP pavilion 15 sleekbook (15b142dx is the model number) and it has a Jack Audio/mic on the side left which seems to be defective. Plug a pair of Bose headphones into the socket does not make audio from the laptop Mute speakers, so if I had to listen to music, I'd get audio of my helmet and my laptop speakers (not to mention that it sounds also very shabby).
is there any remedy that I have to do?

My laptop has windows 8 is installed. (not 8.1) and I use this laptop for over a year.

Hello Adam,.

Thank you for your response.

I'm sorry for the late reply.

It may be possible that this is a hardware problem.

However, I suggest you to read the suggestions in this article and check.
No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab2&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope it helps.

Thank you

Tags: Windows

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