Problems with Microsoft Wheel Mouse

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• I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse.

  Original title: right click on the mouse itself activating

  I borrowed a USB to a person at work and I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse. The left click of two devices works normally, however, sometimes she does not respond to clicks and it takes a few seconds to work. The left button was constantly starts to turn on, as if he was stuck. After that I hit Alt + Tab and modify windows it stops for a few moments and starts at a later date. I havo not found a specific condition or a combination of keys that may trigger the fault.

  I read a few posts on discussion forums, but all say that it could be a hardware problem, which I think is not, because both devices have the same problem and I'm sure it all started with the insertion of the borrowed memory stick. I scanned the readers to help Symantec's EndPoint Protection and installed Microsoft Security Essentials and performed a full scan, but found nothing. I even restored the system, but the problem remains.

  Should I get a different antivirus? How can I find the cause so I can find a better targeted solution?

  Try to install the drivers from this link and check.

  http://support.Lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-77167

• Persistent problems with the Magic Mouse

  I have persistent problems with my Magic Mouse. He often stops followed (i.e. the cursor on the screen does not move when I move the mouse), or the input button on malfunctions (i.e. I don't click and drag, or cannot right click, or when I click on something and that you hold the button down it doesn't "stick").

  I called Apple and they took me through all the troubleshooting steps (reset the SMC, PRAM, etc.) and I finally get a new mouse. I got a new and have exactly the same problems!

  The ONLY thing that solved the problem by restarting the computer, or logging in and out. But the problem then begins again after anywhere from a few minutes to a few days (the most often within hours).

  Any ideas?

  Here is more information in case it is useful:

  • I plugged a wired Logitech mouse, and to my surprise, it also does not work. I thought that the problem was related to the wireless/Bluetooth connection, but this clearly isn't.
  • I have a Wacom tablet attached to my computer, and it works very well, no matter if it has connected (via USB dongle) wireless or wired (via USB).

  There seems to be something wrong with any particular software/system control the mouse.

• If there is a problem with Microsoft Windows 7, why should I pay Microsoft to fix?

  I called Microsoft about some problems with Windows 7.  They told me my windows is deteriorating and they would charge me $99 to fix.

  Is this true?    If there is a problem with Microsoft Windows 7, why should I pay Microsoft to fix?    My computer is only 3 years old.
   
  [Moved from comments]

  Hello

  Thank you for writing to Microsoft Communities.

  Customers who purchase full packaged products (products of consumption, the Bureau of operating systems and desktop applications) will receive 90 days of assistance free of charge by phone after this load of Microsoft for support, from product activation is the first incident.

  http://support.Microsoft.com/GP/services/en-ID

  http://www.Microsoft.com/presspass/ofnote/Nera/Nera.mspx

  Hope this information is useful.

• Problem with Microsoft wireless mobile mouse 4000 scroll will not scroll on any computer?

  My mouse does not scroll vertically, but it scrolls horizontally. I tried different mouse on this computer and they are all scroll very well and I tested this mouse on different computers and it won't yet scroll. I followed through all the utilities provided on this site (checking the HID, reinstalling the software, verification of parasitic programs, etc.) and nothing has worked. Is there something else I'm missing?

  Hi Vjenkins,

  As the mouse does not work on different computers and other mice work on this computer, it seems that there is a problem with the mouse itself.

  Sinceyou have followed the steps mentioned in article to resolve problems with the mouse button or scroll the parameters, I would suggest that you contact Microsoft hardware support for further assistance.

  Hardware support

• Am having problems with my new mouse Microsoft Wireless Optical 2000

  I received it with new batteries and it seemed a bit so twitchy.  So I replaced the batteries - the same brand, also the new batteries... and it seemed to fix.  He runs so much better and moving more enjoyable.  But it seems that I need to replace the batteries every day.  It is already to be tense again and I have replaced the batteries and it fixed again.

  So is there some kind of special battery I need?  Or is it simply ridiculous?

  Hello

  Any way the mouse should require the batteries every two days so I suspect something is
  problem with the mouse itself.

  Wireless Optical Mouse 2000 - 3 years warranty
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=069&active_tab=overview

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Problems with Microsoft-tool to terminate malware

  Whenever I have download this tool from the microsoft update service I have problems with my laptop L10-104. The system stops after that one every time changing the period and the display resembles a church window.

  After that I deleted this tool, the laptop runs without problem. Is there someone with a similar problem?

  In fact, I don't download this tool, but that cannot be the finishing.

  Hello

  I never heard the show. I put t know what tool you mean exactly, but I think that it s a Microsoft problem and not a malfunction of the Toshiba laptop.
  I recommend visiting the Microsoft Knowledge base and checking if you can find more information on this tool.

• Equium P300-16 t - problem with volume wheel

  Equium P300-16 t
  just installed windows 7 64-bit

  having problems with the volume dial if I try and adjust the volume using wheels he iratic even if I click on the speaker in the taskbar.
  If I open ie Notepad and wheel is the round automatically shows "cccbccbcc".

  BIOS update
  Installed hardware 3.0.1.0
  Pretty 4.98.6.61
  Value Added Package 1.2.40
  Reg Patch 1.2

  Hello

  Have you noticed the same problem on Windows preinstalled (Vista?) too much or only on Windows 7?

• Problem with keyboard and mouse with Satellite C

  Hello!

  I HAVE BIG PROBLEM WITH THE MOUSE PAD AND KEYBOARD.
  THEY DON'T WORK AT ALL.

  I SEND A FEW MONTHS FOR THE SERVICE BECAUSE OF THE SAME PROBLEM.
  THEY FIXED AND NOW I HAVE THE SAME PROBLEM.

  I HAVE ENSURE PLUS.
  SOME PEOPLE TOLD ME THAT TOSHIBA THA SHOULD GIVE A NEW BECAUSE HE HAD THE SAME PROBLEM IN LAPTOP EVEROBODYS.

  WHAT SOMEONE HAS A QUESTION.
  WHAT HAVE I TO DO?

  > SOME PEOPLE TOLD ME THAT TOSHIBA THA SHOULD GIVE A NEW BECAUSE HE HAD THE SAME PROBLEM IN LAPTOP EVEROBODYS.
  Some people said you had a problem with any of the mobile world?
  .. .hmm statement very interesting but according to her simple nonsense.

  First of all every part is covered by the warranty s notebook. Standard warranty covers material for the first month issues 12. Of course, it is possible to extend this warranty

  In case the material part will begin a malfunction within this period, the part will be replaced in the warranty conditions. Otherwise if your warranty isn't valid more and you will pay for the replacement of equipment.

  In my opinion, the material must be checked properly to get information what part is malfunctioning.
  Maybe it s just a defect of operation of the keyboard or in the worst case, the motherboard
  It is difficult to say what's wrong so far in the part was checked.

  In case the external keyboard still works correctly, the card mother isn t touched and the new keyboard should solve the problem.

• Problems with Microsoft Office programs

  Original title: not interested in these community events

  I bought 2013 on the easy payment plan, and it's the only thing that is easy. Heartburn, problems threatening patience continues to accumulate.  I can't believe that when I installed windows 2013, my 2010 trial program has expired and none of the programs will open in the new program.  I used Microsoft 3.0 to 5, 8, professional and xp 2010.  Each unique program would automatically begin your files under the new facility.  With this program, unless I'm missing something won't do anything until you open each file - and you have to go through an extremely stressful process to send the file to the computer, open a program and expecting results.  It just has to be wrong.  When I receive an attachment document written in a Word, I can't open it.  I have to save it and go through get its opening in the downloads. Sometimes it works, sometimes it doesn't.  Someone at - it a copy of 2010 or 2007?

  In addition, why can't I talk to the geeks at Microsoft and get a response?

  Hi Jack Burkett,

  I understand the problem you are experiencing. It seems that you are having problems with your office programs.
  Please visit this link for additional assistance.
  Thank you
  Anne_Q.

• Cannot print because there is problem with Microsoft Virtual WiFi Miniport Adapter

  Original title: card WiFi miniport

  Microsoft Virtual WiFi Miniport Adapter has a device problem, it can be reinstoled? How? This problem prevents me you print. Help, please. Thank you

  Hello morning XP,.

  Thank you for the question!

  I'm sorry to know that have problems you with printing. As I understand it, you cannot print because there is a problem with the Microsoft Virtual WiFi Miniport Adapter.

  I need to ask you some questions to help you best.

  1. what operating system is installed on the computer?

  2. What is the brand and model of the printer?

  3. do you get an error message when you try to print?

  Reply with answers to help you in a better way.

• Problems with Microsoft Lifecam HD-5001

  I installed the webcam above about 1 week ago and have since had problems with Skype-to-Skype calls.  Initially, I thought it was a problem with Skype, my Skype call today was ok, but the webcam turned itself, no matter how many times I turned it on!  I thought I'd try installing again, using the CD ROM that is labeled "microsoft LifeCam 3.0."  However, when I clicked on the Setup, a message came saying that a later version has already been installed?  Where should I go from here?  As you can probably, I'm a "techno-phobic", so the responses of a single syllable would be much appreciated? !!

  Hi Mitramonday,

  I suggest you to uninstall all previous versions of drivers installed for the Lifecam HD 5001 by following the steps below. Unplug the appliance before you uninstall.

  During the uninstallation, the device in the Device Manager, make sure that you follow the steps below:

  a. Click Start.

  b. access control panel > system > hardware > Device Manager.

  c. open Device Manager and expand the imaging device.

  d. right-click on the device Lifecam HD-5001 and uninstall the device.

  During the uninstallation of the device in Device Manager, make sure that you place a tick against 'delete the driver for this device '.

  Later, access the link below and download the latest drivers and firmware updates. Install it and check if it works.

  http://www.Microsoft.com/hardware/download/DownloadResult.aspx?category=ice&type=LifeCam&name=GNF-00001&OS=WVista_3264&lang=en

  Also check in the event viewer if there is no error code or error message is listed. See: how to view and manage the event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• Problem with Microsoft Photo Editor

  I have thousands of photos on my PC (Vista/IE8) I could see without problem for years. But suddenly, even if I'm still able to import new pictures, when I try to open them I get the following message: Microsoft Photo Editor - error reading the file.

  But this seems to apply only to photos, including those that I have seen in the past, taken on my current camera, a Panasonic Lumix DMC - FS7. Everything else seems to be affected.

  Also, oddly enough, I can see the photos in slideshow mode!

  I would appreciate a solution.

  Hello
   
  Microsoft Photo Editor is supplied with Microsoft Office 97 and the stand-alone versions of Microsoft Word 97 and Microsoft PowerPoint 97. Microsoft Photo Editor is installed when you perform a custom installation, or full from the CD-ROM.
   
  What is the format of the files you are trying to view?
  The link below talks about Photo Editor. Try to look at the troubleshooting section in the article below
   
  General information about Microsoft Photo Editor:
  http://support.Microsoft.com/kb/169938
   
  If you have still questions I recommend checking out the resources of the Office Suite and would be better suited to the community of the Office Suite. This is a support forum for Windows Vista. Please visit the link below to find a community that will provide the support you want.
   
  http://www.Microsoft.com/Office/Community/en-us/default.mspx

  Aziz Nadeem - Microsoft technical support. [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Problems with Microsoft in Windows 7 updates

  Somewhere in the middle of July 2015, I noticed that I had not updated Microsoft program for several weeks.  I use Windows 7 (which was installed in my computer when I bought it in 2012).    I checked the last update, I had received and it was July 9, 2015.  I checked to make sure that I had selected automatic update function.   I called and spoke to a young woman with Microsoft, and she tried to find the problem.  She worked with my computer for more than two hours and could not find what was wrong.  She wanted to return to a more experienced technician, but I rejected this idea.  I've tried everything I can think and have talked with friends, and no one has had this problem.  My son tried for several hours to fix it and finally said: I might have a virus.  So I went to the Windows Update page, where there is information on the updates where he says: "check updates for your computer: NEVER.  and "last check updates: NEVER.»   I certainly did not insert these Nevers.  I have always used the automatic update choice.  Someone knows a problem like this?

  I look after about 150 computers to Windows 7.  11 of them could not perform updates of Windows to cycle this month of September.

  Windows Update is a constant problem since Microsoft Windows 10 has triggered.  In my opinion, they use the same resources to feed these adverse to a large measure 5 gigabyte W10 files as they do for your updates.  Their priority is W10, and as a result the service is very poor.  In some cases, updates have sat there churning for more than a day before finally closing.

  I'll give you some tips on antivirus software.  I recommend that first of all make sure you have a clean uninfected system with good protection.

  If after following these steps, you still have a problem, come back here and I will offer much more advice.  I learned a lot from these 11 fixing computers.

  First download and run ADWcleaner https://toolslib.net/downloads/viewdownload/1-adwcleaner/

  This is a great, free, scanner not antivirus software.

  Do not use any product that claims to make your computer run better.  Almost all of them are either false, themselves, an infection, or put your computer at risk. Delete everything that claims to be there to prevent the infections or pretends to make your computer work better, except for the singular than an antivirus product.

  It is a controversial topic, but your choice of AV software may be something you want to take a 2nd look.  I suggest you visit this website to get an idea of what AV software made the best work, depending on what type of user you are: http://www.av-comparatives.org/ is a non-profit that has been around for a long time and I hope that their results.

  When you interpret these results, remember the difference between a product that detects 95% and the other 99% of infections, it is actually 5 times more likely to allow an infection.

  I pick up after about 150 Windows PCs and I have more than 13 years.  Until last September, the only AV software that I would allow my clients to use was Norton Antivirus.  Note that this is not the same as any other product, Norton 360 or Internet Security.  My clients rarely know infections.

  Last September, Symantec (Norton owner) decided to no longer sell such a product.  After much research, I decided on Bitdefender Antivirus 2015 +.  I installed it on most of these PCs to date and has never been a problem, and it has been on a course of 12 months now...  It is a better product than Norton.  It is also cheap. One of the things I love the most about it, is the silence and discretion.  Especially if silenced you its function "portfolio".

  My customers know that if they install any product of 'Internet Security', I won't work on their computers until it is deleted.  Very well, I learned the hard way that other components of these products (other than the AV itself) IS causing more problems than any profit that they bring and work mainly by stopping the Windows component that does a very good job of this particular task still.  The problem is that when I started to work on a computer with an IS on it, I could spend hours trying to diagnose the problem, only to find out that by taking the product of the IS, the problems have become much clearer and easier to solve.  I think that the product of the IS actually hides the problem.

  As I said, this is a controversial topic and you will find many different very strong opinions.  I know that mine is based on a fairly large sample over a long period, and are consumers of consumer type Windows.

  Please note.  You should never have more than one protection software installed.  Always make sure that you completely remove the firmware all protection before installing a new one.  That contains software that may have come preinstalled on your computer when it's new

  Totally impossible to delete most of all AV software simply by using the standard uninstallation tool Windows 7.  Most of the majors also publishes a "removal tool" that gets the rest.  If you do not completely remove it, it will cause very hard to understand and diagnose problems.

• How to determine if an installed program is Legit or necessary and I have a problem with Microsoft Essentials as well.

  I went through the system to my PC and while watching the programs installed in the Control Panel, I noticed several strange programs I don't remember installing.  I have just suffered the wrath of a restoration complete in October, Yes, it was terrible.  Anyway, how can I know if the installed programs are useful or harmful to my PC?  They are legitimate programs? If legit, are necessary or simply make my PC run slow?  Any help would be greatly appreciated, I can't really experience the collapse of PC that I just went through.

  In addition to the above PC problem... recently when I boot my PC, Microsoft Security Essentials - REAL PROTECTION IS ALWAYS TURNED OFF TIME?  I uninstalled the program and reinstalled it twice... maybe, I missed a step.  In any case, there has never been that big red "X" showing the real-time protection is disabled and my PC is at risk?  Comments or recommendations would be greatly appreciated. Thank you so very much!

  Thank you and happy new year!

  Andi Bow = ^... ^ =.

  Hi Andi Bow,

  Thanks for posting your question in the Microsoft Community.

  Based on the information, there are several odd programs that installed on your computer without your information and Microsoft Security Essentials is always off.

  What programs you are skeptical about?

  You can find these online programs to see their credibility. You may also let us know if there is any doubt.
  You can also try to run an online scan to check if the virus is completely removed from the system.

  Check out the link to launch the scan:

  Microsoft safety scanner

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  For more information, see the article:

  How can I help protect my computer against viruses?

  About the issue with Microsoft Security Essentials (MSE), you must post your query in the Virus and malware Forums for assistance.

  Viruses and Malware

  Hope the helps of information.

  Have a happy and prosperous new year!

  If you need further assistance, please answer and we will be happy to help you.