purchased from amazon, cannot activate. have not received code redemtion?

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• I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Not sure

  I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Don't know what to do next.

  Hello

  Please see the following links:

  Manage your creative cloud membership

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• I bought the adobe photoshop light Room 6 today and I got my redemption code, I typed in it and he said that it was a success, and yet I didn't received any email I bought it from best buy and I have not received any email to any court and I cannot use my

  I need help I bought bright room 6 adobe photoshop light Room 6 version I have the dvd and they gave me a redemption code, I typed in it and he said it was a success, and yet I have not received an email... .i could not access right room because his request because the key and I don't have not any e-mail regarding the key to some body help me please what wrong?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• Have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?

  Original title: Hotmail

  I have not received e-mails from last week. I just tried to send a test email and it says that my account is not available?

  The first step in troubleshooting is to clear browser cache/cookies.      (you must clear all cookies)

  * For Internet browser explore & MSN butterfly: simultaneously press CTRL + SHIFT + DELETE, and then click on remove
  For Google Chrome: Simultaneously press CTRL + SHIFT + DELETE, and then click clear browsing data
  For Firefox: Press CTRL + SHIFT + DELETE, and then click clean now
  (other browsers are similar)

  If you clear the cache is not help meet these.

  You access your e-mail via a web browser or e-mail client?  See the differences between them here
  You have problems to access other accounts on the same computer?
  The same problem exists when you use a different browser?
  The problem persists on other computers?

• We had purchase adobe illustrator CC but still I have not received any file download

  
  Hello

  We had purchase adobe illustrator CC but still I have not received any file download

  Hi Chirag

  See download and install Adobe Creative Cloud applications

  Thank you

  Varun

• I just purchased, downloaded and installed LR6.  It requires a serial number, and I have not received one.  What should I do now?  Thank you!

  I just purchased, downloaded and installed LR6.  It requires a serial number, and I have not received one.  What should I do now?  Thank you!

  Hello

  Please sign in to your Adobe account to find the serial number - quickly find your serial number

  Thank you

  Bev

• I have not received a serial number to activate my subscription

  I have not received a serial number to activate my software.  I downloaded Adobe Acrobat Pro and pay a monthly subscription.  Where can I find my serial number?

  Hi s yeager,.

  I checked you account details has not found any application of the perpetual license you ordered for.

  You have membership you must use your Adobe (email id registered with Adobe) ID and password and Acrobat must be activated.

  Kind regards

  Ajlan Huda.

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hello! I paid for my CC student Sunday version but I still have not received my code? What should I do?

  This Saturday, I paid my student CC 2015 version but I still have not received my code or a verification email...

  Purchase and process of eligibility verification information can be found here:

  Please visit the FAQ of the teaching Creative Cloud for business / training FAQ

  You an also see:

  FAQ: How can I activate my creative cloud Apps?

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.

  To delete these entries.

  It is best to reset the default Hosts file.

  Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.

  http://go.Microsoft.com/?linkid=9668866

• J; bought Adobe first pro with an annual subscription (monthly payments) but I can't seem to save the product and I have not received serial number

  I have not received serial number after buying Adobe first pro (monthly subscription).

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.

  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), apps download Adobe Creative Cloud | CC free trial Adobe

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to the cs6, cc and cc 2014 apps.  and probably more in the future.

  If you already have the cc desktop application and you need to refresh your adobe id, sign in, and sign out | Creative office cloud app

• I have not received a key after my surgery.

  2 days ago, I bought the package of Photoshop photography program Adobe CC for $9.99 / month with my credit card.  At this point, I had CC Photoshop and Lightroom 5.4 installed as trial versions.  After the transaction has been completed, I clicked on a "Download" button next to the transaction on the "transaction history" screen  When the download is finished and I accessed PS a message appeared on my screen saying that it is a free trial for 30 days.  I have not received a confirmation e-mail or a key.  My order number is: AD001323687AP.  Thank you.

  you do not use the key/serial number with cc.  your adobe id allows you to activate your trial to full versions.

  in ps and lr, click Help > sign...

• I have not received the email so that I can install the new Firefox.

  I downloaded the new version, but he says I'll get an e-mail so that I can install it then. I have not received this e-mail.

  You need not register to install Firefox. Newsletter registration is optional.

  For 29 of Firefox, you can use the integrated update. Try:

  Help > about Firefox

  Firefox must immediately begin to download the update.

  Does it work?

• I have not received emails since July 15. What can I do?

  I have not received emails etc. Since July 15.

  On Saturday, July 21, 2012 14:28:11 + 0000, valleygreen wrote:

  I have not received emails etc. Since July 15.

  Start by giving us a few details about your problem. Please answer
  all the following questions:

  1. what email program are you using?
  2. what version of Windows?
  3. who is your ISP?

  4 have. what changes you done the or after July 15?

  5. that means "I don't have to receive email etc." means? Exactly how
  you try? What happens when you try? If you get an error
  message, please quote verbatim.

  6. that means the "etc" to "I don't have to receive email etc." mean?
  What else have you not received? What other problems do you have?

  Ken Blake, Microsoft MVP