Qosmio G30 freezes

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• Qosmio G30 freezes at startup of Norton Internet Security 2008

  Norton Internet Security 2008 will freeze my computer because soon, it attempts to load and the only way to do is to restart the system by pressing the on/off key.

  My laptop is a Toshiba Qosmio G30-177 (model No. PQG32E-02G022GR) with Vista Ultimate and pre-installed NIS2007. I have no problem with this NIS2008 version on my other laptop (Qosmio F10 - PQF10E-02300JGR, WinXP MCE).
  NIS2007 works well on my G30 and I have no problems at all, but more recent versions of NIS seem to be in conflict with my system:

  1. I am able to install and run the new version, download all updates and adjusting the settings. Maybe, a couple days later my computer freezes after start in exactly when the NIS tray icon appears. For a few seconds there is simply no response of the system at all and the LED of my laptop show that any HD activity has ceased. After having been inactive during those seconds, the cooling fan will start to operate at maximum power, creating a huge noise that I never experienced before, not even while the CPU was operating at 100% for a while due to other programs. Force a reboot, that's all I can do.

  2. now, this time, I rebooted my laptop successfully even once (took a few attempts) and it all of a sudden not freeze. Then I disabled the firewall and auto-protect at all times, so there was no freezing at startup and I just had to enable both the firewall and auto-protect after start manually. In order to avoid the gel again after the reboot, I always disabled NIS before shutdown. For one or two days of workaround has been quite successful.

  3. all of a sudden, after one or two days, this work around will become useless, because the system begins to freeze again at the time of the icon is displayed. In this case, restart has no effect at all, and NIS will continue to freeze at startup. I also tried to prevent form from NIS to ccApp.exe run automatically at startup (administrative tools > system configuration > "Startup" tab). It's successful and my laptop is able to start normally, but if later I try to start NIS manually, it will freeze again.

  I had this problem since NIS2008 just came out, so I thought that at the same time an update Windows or Norton may have solved the problem, but this weekend I gave another NIS2008 trying without success. I'm pretty sure that the problem is not caused by other software than Windows or Norton, because I also tried to install NIS after a full system recovery, so I've only preinstalled NIS2007 and Vista on my laptop. I use Norton removal tool and follow the instructions to uninstall before attempting to install the new version of course.
  My last hope was that the version of NIS2009beta somehow would not freeze my system, but it does. It does not matter if I try to start 2008 or version 2009beta, the problem is exactly the same.

  What really motivates me almost crazy is the fact that NIS works perfectly for a while, then needs enough small workaround, and then after some time completely refuses to work. In these two days I do not change system settings, install or uninstall programs or doing whatever it is that I felt might conflict with NIS...
  So far, I have no idea of the solution and have again use NIS2007.

  Someone knows how to fix this?

  Hello

  To be honest I don t use the Norton internet security because it slows down the performance of the laptop and he needs too many resources.
  I used the NIS06 and after several months of use I removed it from my system for the reasons mentioned above.

  I put really know what might be a problem with your Norton Internet Security but I guess its associated software question maybe there are a few compatibility issues with vista and NIS08. Who knows...

  In my opinion, you should first check the Symantec Web site for more details.
  Maybe these questions are mentioned somewhere in the FAQ section and maybe some updates or patches are available.

  Good bye

• Qosmio G30 graphics card does support video player Adobe Air?

  Qosmio G30 graphics card does support video player Adobe Air?
  As when I download BBC iplayer TV programmes that they always freeze when I try to read full screen mode.

  Hello

  Why you n t visit the Adobe page and see for yourself
  On the Adobe page, you will find info on all the need of hardware requirements.

  But to be honest, the Qosmio G30 is a powerful machine and strong performance.
  I think that it s not a problem of performance of the material, but maybe some software issue

  Maybe you should try to read downloaded using another player movie files.
  VLC Player is nice, small and free. It supports almost all possible file formats.
  Check it!

• Qosmio G30: blue vertical lines and crash dump blue screen

  I have a Qosmio G30, model No. PQG32C-AV605E with BIOS Version 3.40.
  I want to update 3.90, but I can't get into Windows.

  How update the BIOS without windows available?
  Y at - it a utility BACK?

  If so, please send and I will download it or send me an email on where to download.
  The G30 that I has vertical lines blue on the screen when the computer starts in VGA mode entering into Windows for the first time.

  But the machine can not get into windows, it freezes and dumps and restarts before that.
  I replaced the RAM with new RAM, but it has no effect.

  I ran the diagnostics utility and hard drives are OPTIMAL in RAID 1, so no errors there.
  Reinstalling Windows went well: I can't do it in VGA mode without lines.

  Toshiba technical support told me that an upgrade of BIOS fix it.

  Thanks for any help.

  Hello

  have you tried to plug the external monitor? If it still shows blue vertical lines, the reason is a failure of the graphics card. (You can also reinstall Windows to check the related issue of f it's Os). Otherwise, contact the after-sales service.

• Qosmio G30 gel mode failure & installation

  Hello
  My Qosmio G30 (Vista Ultimate installed) freezes during startup. In safe mode, it hangs on crcdisk.sys. I tried recovery from Vista DVD but still it crashes just after loading files when it shows the progress bar for the Microsoft Corporation bellows. Similar scenario occurs when I try original recovery DVD (Windows MCE).
  It is interesting that little noise (I guess that fan) begins a few seconds after freezing (in all scenarios). I tried a few hours waiting, but nothing happens. BIOS diagnostics to show that everything is OK.
  I would appreciate any suggestion so that I don't have to take the laptop to the service.

  Davor

  Hello

  looks like a hardware problem. Already tried a different memory modules? Would be a good idea. Otherwise, I suggest you contact a local servicepartner and bring your machine here, I guess theres nothing you can by yourself.

  Here´s a link to an index of ASP to find nearest service center in your country:

  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

  See you soon

• Qosmio G30 broke down

  My Qosmio G30 crashed last night. It worked fine all day.
  Restart a blue page appeared but went so quickly that I couldn't read.

  Tried to restart in normal mode, crashed again. Running in safe mode has made the virus check, looked at the Manager of devices, all seamed ok except pilot missing Sigma such audio and video running in the profile full genetics and update of these Tosh help system. Still nothing!

  The only thing I have changed significantly in the last two weeks is adding Skype and a webcam Logitech (drivers only), then uninstalled Skype as it kept freezing.
  He said: none found sound card. This laptop is just inside the extended warranty.

  I am now at the limit of my knowledge and don t know what to do next.

  Thanks for any help.

  Post edited by: ADMIN

  Hi rachel,

  Next you need to do is to backup all your data to some external as USB - HDD or DVD media and perform a full restore of your system. That might solve your problem.

  After recovering, you must first install all drivers and devices and it would be good to update all of your existing drivers. This is possible by visiting the [Download Drivers Toshiba site | http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/download_drivers_bios.jsp] and download the drivers from there.

  If this doesn't help, then call a technician or communicate with some service partner chartered for a checkup of hardware for you´re still in warranty and they will perform the assessment / repair under warranty.

  If you need a link to find an authorized service partner, click [here | http://eu.computers.toshiba-europe.com] and click on Support downloads &-> find an authorized service provider.

  Welcome them

• Qosmio G30 - 10F - need mainboard partnumber

  Hello

  I need to reference my motherboard, because it is defective and I want to replace the motherboard.
  and my dealer wants the right partnumber to find the right spare parts.

  But I can't find the reference to the Board of Directors, one and only one i found is:
  + A5A001964 / 030 A0 / C074AGOT +.
  + Model: Qosmio G30-10 +.
  + PQG32E-03903NGR +.
  + S/N: 47816895 +.

  And my dealer said, the partnumber resembles this example: P000462640

  Thank you

  As far as I know Toshiba service partner has this info. They have access to Toshiba of database and that you can check this. As much as I know that Toshiba has offered two platforms for the Qosmio G30, so it is very important for you to get the motherboard for PQG32E.

  I mean if you have this number, you can order only and you don't need some special shopping.
  Try to contact the nearest Toshiba service provider and ask for help.
  It's really not easy to help you with this.

  And Yes. Part number is something like K000xxxx.

• Qosmio G30 (PQG31) - problem with cloned hard drives

  Hi all!

  * Qosmio G30-154 * (* PQG31 *).

  Demo of the Qosmio has 2 hard drives with XP MCE (32 bit) installed on the primary.
  The RAID parameters are JBOD.
  BIOS is "newer" 3.90

  I would try to upgrade the drives (without installing any OS) and... have a problem!
  BSOD "Stop 0x0000007B" after 'clone with resizing' for the main HARD disk.

  I read on [drivers Toshiba RAID | http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=48489] also [how to integrate the AHCI driver when installing Windows XP | http://aps2.toshiba-tro.de/kb0/HTD9401AN0000R01.htm] and (or)
  [SATA and AHCI Intel Matrix Storage Management Software: "the installation program found no hard disk units installed in your computer" Error Message during Manual Installations | http://aps2.toshiba-tro.de/kb0/TSB7B020R0000R01.htm], but I don't want to install OS, I want to keep intact my OS work.
  F6 (for all usb drivers) is not available to boot OS, sorry.

  "cloned" drive is in line with the correct name of made in the BIOS. "Cloned" secondary drive works (with old primary school). How to get access to the new primary OS and loading cloned? Please, any ideas?

  Thank you.

  Hello

  I think that the system cannot boot to the new HARD disk as the partition where the system is installed, was not marked as bootable system partition.

  I recommend to insert the previous HARD drive and to start the laptop.
  HARD drive new, cloned could be connected as an external HARD drive to a USB port.

  Then you should go to disk management (right click my computer - manage-> management-> disk management computer)
  Here you can see the HARD internal disk and the 2nd HARD drive connected to the USB port
  Right-click on the partition (2nd HARD drive) where the Win XP has been installed and choose the partition as the system partition and mark it as active.

  Then you could change the HARD drive again and could power the device in place. Usually, the system should boot to the top of the new marked system partition.

• Qosmio G30-155: video Capture does not work using s-video in port

  Toshiba Qosmio G30-155 video capture does not work via the ports of the video (Windows Vista Ultimate x 86) victory of version 3.90 BIOS
  Video capture does not work in Windows Media Center, even if selected as ports of entry port composite or s-video in Windows Media Center settings.

  In the BIOS version 3.90 parameters via esc - F1 can only select this option: NTSC (USA), NTSC (Japan), PAL (S-video).

  It is worth noting that the laptop is supposed to be capture NTSC for composite input mode

  Someone turned to make this model of video capture for laptop, via composite video input with the new version of the BIOS (version 3.90 win)?

  Can you please explain what you want to do exactly?

  Many years ago I had this old Qosmio with TV tuner and antenna in port so I used it to transfer my old VHS format videos and burn movie DVDs.

  To this end, I didn't use Windows Media Center. Why you n t use other recording applications. I think that everyone is better than Windows Media Center.

• Qosmio G30 212 - English recovery CD

  I'm looking for links to download the CD recovery for my Qosmio G30-212, but in English instead of French (which I have now).
  Does anyone know where to find CDs?
  Any help is welcome ;-)

  Hello

  You can order the recovery of the AEP CD in your country. But I guess that you will not be able to order in English. You can only buy the same recovery CD that came with the laptop and it was a French language.

  What you could do is to install the original CD of Microsoft English Windows and then install the drivers of Toshiba of the page.

• Qosmio G30-204 starts with BSOD

  Hello

  I have a toshiba Qosmio G30-204. It crashed last Friday night, I tried everything since then, including the system recovery disk, nothing seems too much work between the blue screen and a matrix effect in the back round (broken lines going down the screen) so that I erased two hard drives. Nothing seems to work, also tried safe mode and boot into normal windows.

  In the course of the process, I came across a message, if an additional disk came with it! to put it in now. A single disc that I can remember. Any help would be much appreciated, because I now get only a blue screen with the stop 0xoooooo7E (followed by other numbers)

  Thank you once again, Marty

  I got the message?
  You aren't able to recovery of the laptop using the recovery disk?

  Hmm looks like hardware problem
  The described broken lines going down the screen resembles a graphics card problem
  What happens if you turn on the device and go to the BIOS?
  The BSOD is always appear?

• Qosmio G30 - SSD drives are not recognized

  I have a Toshiba Qosmio G30-140 with two hard drives.
  One with Windows 7 and the other with XP.
  The system allows to start the 1st or the 2nd.

  To speed up the system got two Samsung 830 Series SSD drives
  model: MZ - 7PC256.
  The BIOS (BIOS ACPI version = 3.90), do not have the option and I have AHCI, I adopted
  1RAID-0.
  In this option, the discs to work independently.
  They work well, but the "Samsung SSD magician" application, does not recognize
  No SSD.

  I'm afraid that you do not work in the best conditions and which could have
  best performance.
  Thank you for helping understand me what isn't here and can improve the performance of SSDS magician.
  Thank you

  Hello

  I don t use this software Samsung SSD magician, but some people in the net reported that there is a new version of this utility in addition many people have problems using this software and this issue seems to depend on laptop but possible on the SSD drive.

  As much as I know there are other tools like Driver Magician or SSD Tweaker that perform similar functions as magician Samsung SSD

• Qosmio G30-126 - how to access the bios!

  I have a laptop Qosmio G30-126 and I don't know the key to enter the bios to change real estate for the HARD drive or something... then how to access the bios? What is the key for the bios?

  Hello

  Try pressing the F2 key by turning on the device.
  The Toshiba notebooks supported the ESC and then F1 button
  If these two options are possible

• Cannot install driver Win7 TV in my Qosmio G30

  Hello world

  In my QOSMIO G30, I changed my OS to W7 64 bit.
  I downloaded the driver for this OS TV, but I can't install it. Windows says: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

  Please, anyone know what driver I need?

  Thank you

  > I downloaded the driver for this OS TV...
  Can you please send the download link?
  I checked the Toshiba download page and can't find it. Maybe I m doing something wrong but I can see this old laptop Qosmio is not supported for Win7 64 bit.

• Qosmio G30-149RU - Question about hardware upgrade (CPU)

  Hello

  I have a toshiba qosmio G30-149RU and my question is possible to make these changes?

  Intel® 945 PM Express chipset

  Intel Core Duo T2500 to Intel Core 2 Duo T7600 processor
  2x512MB DDR2 533 2x2gb DDR2 667
  2 x 100 GB 5400 RPM RAID HARD drive with 128 gb SSD + 500 GB 7200 RPM HARD drive

  one last thing, my qosmio I have NVIDIA GeForce Go 7600 256 MB, but I don't know if it is possible to change or not. If possible, what video card will be the best?

  Sorry for my bad English and thanks for help :)

  P.S.: I got to the House 128 GB ssd and 500 GB hard drive, but others, I'll buy. CPU nearly $ 100, ram near $ 40...

  > one last thing my qosmio I NVIDIA GeForce Go 7600 256 MB, but I don't know if it is possible to change or not. If possible, what video card will be the best?

  No, the graphics card can not be upgraded

  What you can do, it is memory and the upgrade of the HARD drive. This should be very easy and should cause no serious problems.

  Upgrading CPU is little tricky.
  On the page of the Ark from Intel, you can check what are the processors supported by Intel 945 PM Express chipset
  http://Ark.Intel.com/products/27858

  These are:
  Intel Core Duo L2300 of processor (Cache 2 MB, 1.50 GHz, 667 MHz FSB)
  Intel® Core Duo L2400 of processor (front-end to 667 MHz 2 MB Cache, 1.66 GHz, bus)
  Intel® Core Duo processor L2500 (1.83 GHz, 667 MHz FSB, 2 MB Cache)
  Intel® processor Core Duo T2050 (1.60 GHz, 533 MHz FSB, 2 MB Cache)
  Intel® Core Duo T2250 of processor (Cache 2 MB, 1.73 GHz, 533 MHz FSB)
  Intel® Core Duo processor T2300 (1.66 GHz, front side bus at 667 MHz, 2 MB Cache)
  Intel® Core Duo T2300E of processor (front-end to 667 MHz 2 MB Cache, 1.66 GHz, bus)
  Intel® Core Duo processor T2400 (1.83 GHz, 667 MHz FSB, 2 MB Cache)
  Intel® processor Core Duo T2500 (2.00 GHz, 667 MHz FSB, 2 MB Cache)
  Intel® Core Core Duo T2600 (2.16 GHz, 667 MHz FSB, 2 MB Cache)
  Intel® Core Duo processor T2700 (2.33 GHz, 667 MHz FSB, 2 MB Cache)
  Intel® Core Duo processor U2400 (1.06 GHz, 533 MHz FSB, 2 MB Cache)
  Intel® Core Duo U2500 of processor (Cache 2 MB, 1.20 GHz, 533 MHz FSB)
  Intel® Core Solo T1300 processor (1.66 GHz, front side bus at 667 MHz, 2 MB Cache)
  Intel® Core processor Solo T1350 (1.86 GHz, 533 MHz FSB, 2 MB Cache)
  Intel® Core processor Solo T1400 (Cache 2 MB, 1.83 GHz, 667 MHz FSB)
  Intel® Core processor Solo U1300 (1.06 GHz, 533 MHz FSB, 2 MB Cache)
  Intel® Core processor Solo U1400 (Cache 2 MB, 1.20 GHz, 533 MHz FSB)
  Intel® Core 2 Duo Processor T5500 (1.66 GHz, front side bus at 667 MHz, 2 MB Cache)
  Intel® Core 2 Duo processor T5600 (1.83 GHz, 667 MHz FSB, 2 MB Cache)
  Intel® Core 2 Duo processor T7200 (2.00 GHz, 667 MHz FSB, 4 MB Cache)
  Intel processor Core 2 Duo T7400 (Cache 4 MB, 2.16 GHz, 667 MHz FSB)
  Intel® Core 2 Duo Processor T7600 (2.33 GHz, 667 MHz FSB, 4 MB Cache)
  Intel® Core processor Solo U1500 (Cache 2 MB, 1.33 GHz, 533 MHz FSB)
  Intel® Core 2 Duo processor L7200 (Cache 4 MB, 1.33 GHz, 667 MHz FSB)
  Intel® Core 2 Duo processor L7400 (1.50 GHz, 667 MHz FSB, 4 MB Cache)
  Intel® Core Duo processor T2350 (1.86 GHz, 533 MHz FSB, 2 MB Cache)
  Intel® Core Duo T2450 CPU (2.00 GHz, 533 MHz FSB, 2 MB Cache)
  Intel® Core processor Solo T1250 (1.73 GHz, 533 MHz FSB, 2 MB Cache)

  However, there is a question again about the BIOS support. You need to test everything.