Questions of Tecra R940 - keyboard and touchpad

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• Tecra A7 - keyboard and Touchpad do not work after standby or Hibernation

  I have a Tecra A7 to XP. Once time and a some time to wake up from sleep or hibernation, the keyboard and the Touchpad mode do not work. I can always open a session using the recognition of fingerprints. An external USB mouse and then also works.

  I have to close the session and Re-Log-On using the external mouse to the keyboard and the touchpad works again. Very annoying, especially when you are in a hurry... hehe

  Anyone else has a similar problem? All solutions?

  Thanks for any help guys!

  See you soon,.
  OzzieMark

  Have you installed the drivers for your mouse or external keyboard? For example the Logitech drivers?

  Try to uninstall the third-party drivers 3, they may be in conflict with the drivers of Toshiba.

• Tecra A10 - keyboard and Touchpad don't work anymore time in Windows XP

  Hello

  My TECRA A10 is a very strange problem since 1 month.
  At the start, in windows XP, keyboard, touchpad or both frequently work. Only the 'Fn' keys are operationnals.
  I can't use the other. 'CAPS LOCK', alpha keys, etc. are not active. Laptop is not usable.
  I have to restart the laptop in a loop while alpha keybord is not usable. The drivers are updated.

  I think it's a problem with Windows.
  When the laptop starts up, I can choose a support starting with the arrow keys and then see "CAPS LOCK" key is OK (led switch works).
  Everything looks ok. After choice hard disk media and startup XP, keyboard is released.
  No BIOS problem.

  I reinstalled Windows XP Pro SP3 with the Toshiba CD.
  At first, I had no problem with the keyboard or the touchpad. I restarted the laptop and everything was beautiful.
  I applied the update to Windows and keyboard/touchpad problems were back.

  Perhaps, there is a driver of conflict with an update of Windows?

  Patrice

  > I applied the update to Windows and keyboard/touchpad problems were back.
  If I understand your message, the touchpad and keyboard problems started after running the first MS Windows XP updates.
  But after the Win XP installation (without the MS updates) everything has worked perfectly you have no problem with the laptop too using the operating system from the recovery Toshiba (Vista for example) disk.

  Is this good?

  Hmm that's strange because the keyboard driver is part of the windows and there is no special keyboard drivers that could be updated.
  But there is a touchpad on the European driver Toshiba page; Alps Electric.

  Update the driver of the touchpad and also check if your BIOS is up to date. If the BIOS is not to day then updated it also.

  Check it out!

• Keyboard and touchpad not working not not after reboot. Windows 8 Sony Vaio T series Ultrabook.

  My Sony Vaio T series Ultrabook running Windows 8 froze during the execution of a program. The Task Manager does not work, so I used the sidebar on the touch screen to restart. Once I had restarted, or the keyboard or the touchpad worked besides than the backlight on the keyboard. I tried to use the restore system to return a few days, but without success. In my device manager, there are yellow signs next to my keyboard and touchpad. An external mouse does not work either! After a repair, he says: my computer has problems with PnP devices. I can browse only my computer with its touch screen and it's very tedious. I need this computer to type for the school. Help, please!

  Hi Darklo,

  I suggest you follow the methods listed below. Before continuing, please answer the question below.

  (1) what is the program that you try to run?

  I suggest you to follow the below methods and check if it helps.

  Method 1: Run the hardware troubleshooter and check.

  Follow the steps to run the Troubleshooter:

  (a) press the Windows key + C on your keyboard to display the bar of charms.

  (b) type of Troubleshooting , and then click solving problems under settings.

  (c) now, type Hardware Troubleshooter in the option Search .

  (d) click on hardware store to run the troubleshooter.

  Also try to update the drivers for the keyboard and the touchpad.

  Method 2: Update drivers for the keyboard and the touchpad.

  (a)  , press the Windows key + R, type devmgmt.msc.

  (b) right click on the keyboard.

  (c) click on Properties, click the driver tab.

  (d) click the Update driver button.

  (e) click on the OK button.

  Similarly, follow the steps to update the touchpad.

  Method 3:  Run the Microsoft safety scanner.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note:

  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

  Hope that this helps, if you have any additional questions, feel free to post. We will be happy to help you.

• Problem with keyboard and touchpad

  The problem in my MacBook Air was held. Keys of the keyboard do not work. The keyboard and touchpad are unresponsive. I'm not able to log in to my user account on Mac or type anything.

  I tried to change the system preferences: language & region, dictation, accessibility. It does not solve the problem.

  I connected the external keyboard and mouse connected via USB and they work fine. But the Mac keyboard and touchpad are still not respsond.

  Someone at - he ecountered the same problem? Any advice how to fix it please?

  Plug my Mac: MacBook Air (13 inch, mid 2013) OS X El Captain 10.11.6 (15G 31)

  Reset the SMC could solve the problem.

  Reset the management system (SCM) controller on your Mac - Apple Support

• Satellite Pro A210 - keyboard and touchpad stop working after hibernation

  I installed Windows 7 (32 bit) on my Satellite Pro A210 and have a similar problem. When it starts OK but after hibernation the keyboard and touchpad stop working after 3 minutes. The only way to fix it is a re-boot of the force.

  Anyone have any ideas?

  Hello

  You have installed all the drivers for your laptop? I mean especially the chipset driver.
  Check this box!

  If you have yellow exclamation points in Device Manager, you must install all the missing drivers.

  Last but not least don't forget to install all Windows 7 updates available that you can get thorugh Windows Update.

  Sorry, but that's all I can say at the moment

• Satellite A300D-11 s - keyboard and touchpad freezes

  Hello

  I have a lot of problems with my Satellite A300D-11 s (for the region of the Adriatic).

  I have Windows 7 Ultimate with installed all the drivers from the Toshiba site. Everything works perfectly... but...

  When I first time works laptop, can't initialize graphics driver, keyboard not working and touchpad is froozen. In this situation, I can use external USB mouse and keyboard, Internet (WLAN, LAN), Sound. When I reebot the system, Windows 7 loads and works perfectly and I can work 3-4 hours. After disabling laptop and put on 30 minutes, 1 hour or 6 hours, problem exists always again :(

  Then I reinstalled the system of zero, use, update to the latest drivers and issues is always present. I tried this 3 times, but I have no idea what to do. Sometimes when I close the lid of my laptop and later at the output of the keyboard and the touchpad of stand by are frozen.

  Laptop have guaranteed but last time, replaced service card motherboard and CPU. Laptop may be defective?

  Thnx and sorry for the gramatic mistakes

  Hello

  > graphic driver cannot initialize, keyboard is not working and touchpad is froozen. In this situation, I can use external USB mouse and keyboard, Internet (WLAN, LAN), Sound.
  For me, it sounds like that just internal peripheral input (keyboard and touchpad) don t work more and they need to be replaced.
  What do you think about this?

  You can contact your authorized service provider. They can exchange the two parts for you.
  Check this box!

  Regarding your display driver problem, you must update the driver and install the latest version of the BIOS.

• Satellite A300 - 1 5: keyboard and touchpad not working

  I have problem with keyboard and touchpad. Laptop satellite A300 - 1 5

  I have Vista home premium and when I turn on the computer, I put password in the user box then my keyboard and the touchpad do not work.

  In the Bios my keyboard work but when Vista starts it doesn't have.

  How to solve this problem?

  Thank you!

  Hello

  First of all, please check the status of the device in Device Manager.
  Please check if the keyboard and touchpad are listed correctly without any yellow exclamation point.

  But you should try to reinstall the drivers again, even if the keyboard and the touchpad have been recognized correctly.
  In this case I recommend to remove the keyboard and the touchpad Device Manager, and then you must restart the computer once more.

  After Vista has restarted the two devices should be recognized again and should work.

  Please check this!

• Keyboard and touchpad do not work on Satellite C870-13F

  I have a computer satellite C870-13th since August.

  Yesterday for no apparent reason, my touchpad has stopped working. (no, I didn't turn off)
  Not really bothered by it, I continued working on my computer for several hours.
  Find it me so that he might be a little bug, so I decided to restart my computer.

  When we turn back, not only my touchpad does not work, now nothing on my keyboard responded, not a single touch. I've updated the drivers, bios, done a virus scan, restored my computer for a few days before, nothing is.

  The strange thing is that the keyboard is always when I press F1 or F8, 0, enter, and arrow keys to get into the menus before windows starts.

  Help them, I used the toshiba recovery to restore the computer to factory settings.
  Despite all this, keyboard and touchpad are still pending.
  I don't really understand, because it works at startup may not be real materialistic damage!

  Now, I'm getting frustrated cause I have more solutions and tapping the screen with the keyboard is really slow! = p

  Any help?

  Hello

  I think that it s a bad material work because you have already tried the system recovery and the keyboard does not work even if you use the factory settings.

  But it would be interesting to know if the USB external keyboard would serve. You can test this? In my opinion if the external keyboard would work properly, then it would mean that your keyboard is faulty and must be replaced.
  I m wondering if the fault of the touchpad is related to failure of internal keyboard.

  However, I think that the guarantee must still be valid if you bought this unit in August. Then get in touch with service and guys should fix it for free!

• ProBook 4740 s: laptop keyboard and touchpad not working not

  Yesterday, I turned off my laptop, the next day when I turned on the laptop keyboard and touchpad did not work. When I am pressing a button about 20 times, then sometimes it works as a press. Yesterday, everything was working fine until I turned off.

  I tried 2 keyboards of laptop and always the same.

  I'm looking for help.

  I solved the problem by formatting the disc then installation system

• Satellite A300-1AL - keyboard and touchpad issues after change of OS

  Hello

  I'm looking for suggestions or ideas how to deal with the problem of keyboard and the touchpad, which occurred just after I installed the new operating system. I changed from Windows Vista to Windows 7 and my keyboard and touchpad become inactive after a few minutes of starting the system. It is not serious if I write something or not, the unit works for a short time, then turn off automatically. I tried to find updates the driver but failed to come through what might be the solution. It is difficult to work with the screen keyboard so I hope that you will be able to help me.

  Thank you in advance,
  perkit

  I have Satellite A300-1LI and I installed clean Win7 32-bit using the Microsoft installation disc and all devices are working properly including the keyboard and the touchpad.

  Have you installed Win7 upgrade or clean the Win7 version?
  Have you used Microsoft installation CD?
  In General, keyboard and touchpad must work without any additional driver.

• Re: Satellite C660 - keyboard and touchpad are not working

  Satellite C660 - 28H

  Win7 64 bit

  Kaskpersky antivirus deleted the file 'system32/driver/cekbfilter.sys' for reason of keylogger (Kaspersky Support says error of file anti-virus, Kaspersky is not virus or virused), and after I restarted OS I find keyboard and touchpad not working do not at all.

  Also I already asked to [US Toshiba Forum | http://forums.toshiba.com/t5/Keyboards-Touchpads/satellite-c660-cekbfilter-sys-deleted-and-no-keyboard/td-p/364673] and he has been Advisor to ask here also

  I can't use Windows recovery (have no recovery point) and I don't want full recovery of factory default - there are many flexible and personal data stored.

  So here how to get the drivers? As I have already said to US Toshiba Forum - I already tried to delete the driver of pad touch and installation of synaptic official site and I haven't changed anything.

  I also think that antivirus can remove not only the file, but some patches to remove the pilot "wrone.

  Eh, it's very stupid situation now. I never had such problems, but it will be interesting to find solution to this.

  Have you tried to connect a mouse outside, just to see if this can work? I want to say that it is much easier to use Windows with the mouse and choose different options.

  If it works, try to open the Device Manager and properties for the keyboard. You will find the option to update the driver. Check if you can find some update driver. The keyboard uses the standard Microsoft so f driver, you may be in line that some drivers are.

  Of course the best solution and easiest for you is recovery facility. If you don t want to do this try to find right drivers using this driver update option.

  One last thing: If you have a lot if important saved on the HARD disk you can remove your laptop and plug it into the other PC / laptop as external device and make a backup. After doing this you can install the recovery image and the problem is solved.

• Lenovo flex-2 14 keyboard and touchpad with irregular response

  Hi guys,.
  I recently bought a lenovo Flex 2-14"a. It's been almost two weeks now, and I'm suddenly in the face of this problem.
  The keyboard and touchpad all guard be offline sometimes. The backlight continues also to Flash when turned on. Meanwhile, I'm not able to receive a response via the keyboard and the touchpad. It's like a bad connection. Starts to turn on and off!

  Please help me as soon as possible!
  Thank you

  Hello

  Looks like I found the solution! I recently came across another post on this forum, where user reported his g5050 showing similar symptoms as mine. A lenovo admin had suggested that it might be due to overage charges stored on the laptop, causing the whole f on the keyboard and the touchpad to act as its loosely connected.

  Solution:

  As soon as I find my cell phone charged, immediately I removed the seizure of power enter the laptop!

  And now, its all working fine!

• HP Pavilion dm1 problem of keyboard and touchpad

  Hi I have a laptop hp pavilion dm1... my prblem started when I switched to windows 7 to windows 8.1and then my keyboard and the touchpad would suddenly hang up or will not function... I always press the power button eveerytime it happens and then it will work again when I logged a few moments later again the same problem It stops.

  I always ended up pressing the power button during and again just to make it work... I need help please... It's my first time posting a querry then please help me...

  Hi Agila,

  Welcome to the community of HP, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I'll be happy to help you with your keyboard and TouchPad issues. Can I get your product number? There are a number of different models in the series dm1.

  Thank you

• Pavilion DM1-4000sd keyboard and touchpad not working not

  Hello

  I'm back from holiday yesterday and when I tried to power on my laptop that he had to go through the windows recovery. Normally this wouldn't be a problem, but it seems the keyboard and touchpad are not working in windows or recovery recovery screens / normal boot selection screen. Also I can not access my bios (not), so this is most likely related to the same problem.

  The laptop was working fine before and I've never had any keyboard / touchpad editions.

  What can I do to fix this?

  Problem solved, plugged a mouse usb and it worked in the recovery menu. Still confused but on how I'll never get into the bios...