Tecra A10 - keyboard and Touchpad don't work anymore time in Windows XP

Hello

My TECRA A10 is a very strange problem since 1 month.
At the start, in windows XP, keyboard, touchpad or both frequently work. Only the 'Fn' keys are operationnals.
I can't use the other. 'CAPS LOCK', alpha keys, etc. are not active. Laptop is not usable.
I have to restart the laptop in a loop while alpha keybord is not usable. The drivers are updated.

I think it's a problem with Windows.
When the laptop starts up, I can choose a support starting with the arrow keys and then see "CAPS LOCK" key is OK (led switch works).
Everything looks ok. After choice hard disk media and startup XP, keyboard is released.
No BIOS problem.

I reinstalled Windows XP Pro SP3 with the Toshiba CD.
At first, I had no problem with the keyboard or the touchpad. I restarted the laptop and everything was beautiful.
I applied the update to Windows and keyboard/touchpad problems were back.

Perhaps, there is a driver of conflict with an update of Windows?

Patrice

> I applied the update to Windows and keyboard/touchpad problems were back.
If I understand your message, the touchpad and keyboard problems started after running the first MS Windows XP updates.
But after the Win XP installation (without the MS updates) everything has worked perfectly you have no problem with the laptop too using the operating system from the recovery Toshiba (Vista for example) disk.

Is this good?

Hmm that's strange because the keyboard driver is part of the windows and there is no special keyboard drivers that could be updated.
But there is a touchpad on the European driver Toshiba page; Alps Electric.

Update the driver of the touchpad and also check if your BIOS is up to date. If the BIOS is not to day then updated it also.

Check it out!

Tags: Toshiba

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