RDF report balnk page after a few records

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• When scrolling through web content, screen jumps to the first page after a few seconds, how do I solve this problem?

  This problem just happened while looking through the Mozillza support site.

  while scrolling (two finger or with scroll bar) , after a few,(3-5) seconds, the display jumps to the top of the page.
  

  I only have usually a website open at a time and this was the case during this most recent event.
  Please, couch answers in simplest terms as I am old and unfamiliar with techspeak. Thank you!

  Have you noticed any other unusual behavior?

  In the case where one of your extensions is concerned, could test the page Firefox Safe Mode? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

  You can restart Firefox in Mode safe help

  Help > restart with disabled modules (Flash and other plugins still works)

  In the dialog box, click on 'Start mode safe' (not Reset)

  Any difference?

• What are the causes fonts appear correctly on the page after a few moments?

  Although all the letters appear normal on first loading of the page, after scrolling on some letters page will appear fragmented. Highlighting the text fixes the problem.

  Could you try to disable graphics hardware acceleration? As this feature has been added to Firefox, it has gradually improved, but there are still some problems.

  You will have to perhaps restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).
  Then perform the following steps:

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  In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:

  Troubleshoot extensions, themes, and issues of hardware acceleration to resolve common problems of Firefox

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  This solve your problems? Please report to us!

• I click to download PS on CC, he says it's the download then redirects to a blank Web page after a few seconds. Help?

  I have the free demo for 30 days of creative cloud and when I click to download PhotoShop opens a new Web page, says "Photoshop download" at the top, but then in a few seconds it stops and redirects it to a blank Web page. I tried several times and it keeps it doing so. I'm on a Mac and my system is up to date.

  Hat Purple your current experience is likely due to the settings of your current web browser.  Please start the installation of Photoshop CC 2014 thanks to the Creative Cloud Desktop application.  You can find more details at install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html on how to install Photoshop CC 2014.

• My toshiba lap top goes back to log on to the page after a few minutes on idling

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  http://social.answers.Microsoft.com/forums/en-us/vistaappearance/thread/d9cf9669-867f-4445-8566-c96b45f648df

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• Clear cache page after deletion to avoid errors ora-1403 Apex 5.01

  Hi all

  Always 'new' at Apex!

  I'm getting ORA-01403: no data available error after deleting a line in a 5.01 Apex form created from the interactive report + model form.

  After searching the forum, I found a direct reference to this situation:

  ORA-01403: no data available on the deletion of a record

  --------------------------------------------------------------------------------

  Denes Kubicek December 9, 2014 01:40 (in response to 2805872)

  After deleting a record, you must clear the page cache. If you do not have the primary key item session state can keep the old value of the deleted record. The page loading process will try to retrieve this value from the table and meet no data found.

  ---------------------------------------------------------------------------------

  Unfortunately, I do not know where or how to " " " clear the cache of the page ' after deleting a record.

  I saw the reverence to APEX_UTIL. CLEAR_PAGE_CACHE but I don't know where to use

  Others say still set the value of the key null column.

  The documentation of the Apex is said to use the URL:

  2.9.3.2.2 example: clear cache on a Page and passing an element value

  This example shows how to implement a form of update. It erases the existing information and sets the value of the element (usually a primary key).

  f?p=6000:6003:&APP_SESSION.::NO:6003:MY_ITEM:1234 

  This example:

  • Runs the application 6003 6000 page and uses the ID of the current session
  • Specifies to not show debug information ( NO )
  • Clears all values maintained by the current session for the items on page 6003 cache
  • Sets the State of an element called session MY_ITEM value1234

  But I do not know where or how to do that in the context of the key Suppr.

  Can someone point me in the right direction? I'm learning the Apex using as many integrates native as possible features.

  If clearing the cache of the page, that's what needs to be done after the removal of a line, would not these features have been integrated to the Delete key?

  Thank you

  Mason

  OK, after wandering in the desert for a while, I tried this approach to clear the cache once you press the button Delete and it doesn't seem to work.

  I created a new process called "Clear the cache" after the process of "line process of...» »

  The process to clear the cache was of type PL/SQL Code with the section of Code PL/SQL, the value 'APEX_UTIL. CLEAR_PAGE_CACHE (2); »

  I don't know if it's a good way to do this, or if the accepted practices, or what side effects will rain down on me that they are, but at least I got a result that has solved my immediate problem.

  So nice to click on delete and not greeted with an ORA-01403 error!

  Thanks to everyone who helped me in on it!

  Mason

• Why is it that whenever I log in, it takes me to the box of reception, then after a few seconds it switches me to the new e-mail page?

  Why is it that whenever I log in, it takes me to the box of reception, then after a few seconds it switches me to the new e-mail page?

  Hello

  You can also check in Internet Explorer.
   
  If above is not enough, the problem is related to Windows Live and will be much better suited in the Windows Live Forum. Click on the link below.

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• Laptop will not load web pages for a few minutes after sleep

  HP M6-1045dx, Windows HP 64, SP1

  After waking from sleep, my computer does not load web pages for a few minutes after waking up from his sleep.

  I've tried to follow several times:

  Disabled/enabled wireless adapter

  Wireless adapter uninstalled/reinstalled software both links to HP and Intel.

  Did a clean install of the operating system.

  I sit within eight feet from my wireless router.  Another laptop connects instantly to sleep with no isses.

  Thank you.

  Download and install the latest Intel Wireless driver

  Intel Wireless Driver version 15.2.0.19

  I checked your BIOS driver. It is already updated to F.25. I would like to know what are the results with the new wireless driver.

• 6500 has more: black impression fades after a few pages

  The first time I tried to copy several pages at once on my 6500 to nine more all-in-one black (horizontal) Bacon has become impression after only three or four pages, and then disappear completely subject to halfway through the next page.  A few days later, I tried to print a note on 20 pages long, and again, after the first few pages the impression become e.t.a., then completely disappeared.  Depending on the software, the ink level is fine, and if I turn the printer off for a while and then restart it, individual pages, including the diagnosis page shows very well.  What should I do so that it can print several pages at a time?

  Thank you!

  It would not be an interaction between the magenta ink supply and the black printing problem.  It is possible that the black ink supply sits well in support of transport. If you have already reinstalled the supply, I would say that the next.  Also check the date of guarantee of ink as shown on this page, even if it is unlikely that you have old cartridges.  The other possibility is a bubble of air to the print head.  This could be authorized by running a few routines to clean printhead from the front panel.

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• 360 13 inches x spectrum: spectrum x 360 8.1 Windows stops to get into sleep after a few hours

  My x 360 spectrum stops to get into sleep after a few hours of normal behavior.  In other words, when the computer is started first, he put on standby and Hibernate mode then normally after the specified idle period.  It can then be woken up and work normally and then to go back to sleep after inactivity - during a few hours.  It stops working after the computer has been for a few hours.  I don't know exactly how much time must be in place before this problem starts, but once it ceases to be able to sleep, the only way to solve the problem is to reboot the system.  Once the problem occurs, the computer turns off the screen but that's it.  He will sleep if I do it manually by pressing the button of power or a click on the Windows button and forcing them to sleep or hibernation.

  I watched powercfg /requests and there is nothing listed that could prevent sleep.  I ran also report with fluo compact powercfg and it also does not list something that prevents apparent sleep.

  NOTE: The energy report is also EVEN if the system still works correctly.

  I could use help to determine what is the cause of this condition.

  Thank you.  See below for diagnostic information:

  Here is the result of the /requests powercfg command:

  C:\Windows\System32>Powercfg /requests
  DISPLAY:
  None.
  
  SYSTEM:
  None.
  
  AWAYMODE:
  None.
  
  PERFORMANCE:
  None.
  
  PERFBOOST:
  None.

  Here is a release of energy report (Note: site Forum HP changed the HTML code):

  Power efficiency Diagnostics report
  X 360 computer name
  Analysis time 2016-01 - 06 T 15: 16:32Z
  Scan duration 60 seconds
  System manufacturer Hewlett-Packard
  Product system name HP spectrum x 360 Convertible 13
  Date of the BIOS 10/23/2015
  Version of the BIOS F.2D
  Build OS 9600
  PlatformRoleMobile platform
  Plugged In true
  Number of processes 164
  Contexture 1892
  Report GUID {f8670991-ccc2-4c9e-b743-81cb15d13b03}
  Results of the analysis

  Errors

  Suspension device: USB get USB selective suspend
  This device is not in the State of selective suspension of USB. Processor power management can be prevented when the USB device is not in the State of selective suspension. Note that this problem will not prevent the sleep system.
  Name of device Microsoft mouse and driver detection keyboard (USB)
  Host controller ID PCI VEN_8086 & DEV_9CB1
  Host controller location PCI bus 0, device 20, function 0
  Device ID USB\VID_045E & PID_0745
  1 port way

  CPU utilizationrocessor use is high
  The average CPU utilization during the trace was high. The system consumes less power when the CPU usage average is very low. Examine the use of the processor for the individual processes determine the applications and services that contribute the most to the total CPU usage.
  Average use (%)     11.12
  Platform power management capabilitiesCI Active Express - State Power Management (ASPM) disabled
  PCI Express Active State Power Management (ASPM) has been disabled due to incompatibility with the hardware on this computer.

  Device drivers:
  Devices with missing or misconfigured drivers can increase energy consumption.
  Card device name Cisco Systems VPN for Windows 64-bit
  Device ID ROOT\NET\0000
  State of the device 0 x 1802401
  Code 0 x 16 device problem

  Caveats

  Platform timer resolutionlatform Timer resolution
  Default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the resolution of the timer is increased, processor power management technology may not be effective. The resolution of the timer can be increased due to media playback or graphic animations.
  Current resolution of the clock (100ns units) 10007
  Maximum Timer (100ns units) 156250
  Platform timer resolutionutstanding Timer request
  A program or service has requested a resolution of timer is smaller than the maximum platform timer resolution.
  Requested period 10000
  Asking to process ID 11968
  Applicant process path \Device\HarddiskVolume4\Program files (x 86) \Hewlett-Packard\HP Support Framework\HPSF.exe
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name chrome.exe
  PID 8464
  Average use (%)     1.09
  Module Module average use (%)
  \Device\HarddiskVolume4\Program files (x86)\Google\Chrome\Application\47.0.2526.106\chrome_child.dll 0.59
  0.48
  \SystemRoot\system32\ntoskrnl.exe 0.00
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name chrome.exe
  PID 1360
  Average use (%)     1.09
  Module Module average use (%)
  \Device\HarddiskVolume4\Program files (x86)\Google\Chrome\Application\47.0.2526.106\chrome_child.dll 0,58
  0.47
  \SystemRoot\system32\ntoskrnl.exe 0.01
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name chrome.exe
  PID 9788
  Average use (%)     1.08
  Module Module average use (%)
  \Device\HarddiskVolume4\Program files (x86)\Google\Chrome\Application\47.0.2526.106\chrome_child.dll 0.59
  0.47
  \SystemRoot\system32\ntoskrnl.exe 0.00
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name HPSF.exe
  PID 11968
  Average use (%)     0.71
  Module Module average use (%)
  \SystemRoot\system32\ntoskrnl.exe 0,14
  \SystemRoot\System32\win32k.sys 0.10
  \Device\HarddiskVolume4\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 0.10
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name netsession_win.exe
  PID 5828
  Average use (%)     0.67
  Module Module average use (%)
  \SystemRoot\system32\ntoskrnl.exe 0.42
  \SystemRoot\system32\drivers\ndis.sys 0.10
  \Device\HarddiskVolume4\Users\Zeldar\AppData\Local\Akamai\netsession_win.exe 0.04
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name chrome.exe
  PID 5712
  Average use (%)     0.63
  Module Module average use (%)
  \Device\HarddiskVolume4\Program files (x86)\Google\Chrome\Application\47.0.2526.106\chrome.dll 0.35
  \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll 0.11
  \SystemRoot\system32\ntoskrnl.exe 0.08
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Name of process system
  PID 4
  Average use (%)     0.55
  Module Module average use (%)
  \SystemRoot\system32\ntoskrnl.exe 0.42
  \SystemRoot\system32\drivers\ndis.sys 0.05
  \SystemRoot\system32\DRIVERS\dne64x.sys 0.02
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Name of process explorer.exe
  PID 3988
  Average use (%)     0.43
  Module Module average use (%)
  \SystemRoot\System32\win32k.sys 0.15
  \SystemRoot\system32\ntoskrnl.exe 0,14
  \Device\HarddiskVolume4\Windows\System32\ntdll.dll 0.02
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name chrome.exe
  PID 7920
  Average use (%)     0.39
  Module Module average use (%)
  \Device\HarddiskVolume4\Program files (x86)\Google\Chrome\Application\47.0.2526.106\chrome_child.dll 0.22
  0.14
  \SystemRoot\system32\ntoskrnl.exe 0.00
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name WWAHost.exe
  4604 PID
  Average use (%)     0.28
  Module Module average use (%)
  \SystemRoot\system32\ntoskrnl.exe 0.10
  \SystemRoot\SysWOW64\ntdll.dll 0.03
  \Windows\SysWOW64\jscript9.dll 0.03
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name UoipService.exe
  PID 2544
  Average use (%)     0.25
  Module Module average use (%)
  \SystemRoot\system32\ntoskrnl.exe 0,14
  \SystemRoot\system32\drivers\afd.sys 0.02
  \Device\HarddiskVolume4\Windows\System32\mswsock.dll 0.01
  Process CPU Utilization: individual with significant CPU usage.
  This process is responsible for a significant part of the total CPU utilization recorded during the trace.
  Process name chrome.exe
  PID 6600
  Average use (%)     0.24
  Module Module average use (%)
  \Device\HarddiskVolume4\Program files (x86)\Google\Chrome\Application\47.0.2526.106\chrome_child.dll 0,18
  0.04
  \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll 0.00

  Information

  Platform, resolution: timer Timer application stack
  The battery of the modules loaded for the platform timer low in this process.
  Requested period 10000
  Asking to process ID 11968
  Applicant process path \Device\HarddiskVolume4\Program files (x 86) \Hewlett-Packard\HP Support Framework\HPSF.exe
  Call stack \Device\HarddiskVolume4\Windows\System32\ntdll.dll module
  \Device\HarddiskVolume4\Windows\System32\kernel32.dll
  \Device\HarddiskVolume4\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\wpfgfx_v0400.dll
  \Device\HarddiskVolume4\Windows\System32\kernel32.dll
  \Device\HarddiskVolume4\Windows\System32\ntdll.dll
  Political power: Active Power Plan
  The current power in use plan
  Plan custom name
  Map of GUID {e427f965-afc6-4f07-b387-e9be116f159e}
  Power politicsower Plan personality (on battery)
  The personality of the current power plan when the system is on battery power.
  Personality power saver
  Political power: video quality (on battery)
  Windows Media Player allows to optimize the quality or energy savings during video playback.
  Mode of quality balancing video quality and energy savings
  Power politicsower Plan personality (Plugged In)
  The personality of the current power plan when the system is connected.
  Personality power saver
  Political power of political power Radio: 802.11 is a maximum Performance (Plugged In)
  The current policy of power for compatible 802.11 wireless network adapters is not configured to use reduced consumption patterns.
  Political power: video quality (connected)
  Windows Media Player allows to optimize the quality or energy savings during video playback.
  Quality optimization for video quality mode
  Success of queries: analysis of system availability
  The analysis was successful. No problem of energy efficiency have been found. No information has been returned.
  Battery information: battery
  Battery ID Hewlett-PackardPrimary
  Manufacturer Hewlett-Packard
  Serial number
  Chemistry LION
  Long term 1
  0 seal
  Nominal capacity 54720
  Last full 54720
  Platform power management capabilitieslooking at the States of sleep
  Sleep States allow the computer to access the modes low power after a period of inactivity. The waking state S3 is the State of default Eve for Windows platforms. The waking state S3 consumes only enough power to preserve the contents of the memory and allow the computer to return to work quickly. Very few platforms are supported States S1 or S2 sleep.
  False S1 sleep taken in charge
  False S2 taken sleep support
  True S3 Sleep taken in charge
  True S4 sleep taken in charge
  Platform power management capabilities: connected standby support
  Connected standby allows the computer enter a low power mode in which it is always on and connected. If supported, connected standby is used instead of the system sleep States.
  Connected supported watch fake
  Platform power management capabilities: Adaptive brightness is supported.
  This computer allows Windows to automatically control the brightness of the built-in display.
  Platform power management capabilitiesrocessor power management capabilities
  Effective processor power management allows the computer to automatically balance the performance and power consumption.
  Group 0
  Index 0
  Idle state head 3
  Idle Type idle ACPI (C) States State
  Nominal frequency (MHz) 2401
  Percentage of maximum Performance 100
  Percentage the lowest performance 20
  More low percentage of gas 2
  Control of performance Type ACPI Performance (P) / (T) States of butterfly
  Platform power management capabilitiesrocessor power management capabilities
  Effective processor power management allows the computer to automatically balance the performance and power consumption.
  Group 0
  Index 1
  Idle state head 3
  Idle Type idle ACPI (C) States State
  Nominal frequency (MHz) 2401
  Percentage of maximum Performance 100
  Percentage the lowest performance 20
  More low percentage of gas 2
  Control of performance Type ACPI Performance (P) / (T) States of butterfly
  Platform power management capabilitiesrocessor power management capabilities
  Effective processor power management allows the computer to automatically balance the performance and power consumption.
  Group 0
  Index 2
  Idle state head 3
  Idle Type idle ACPI (C) States State
  Nominal frequency (MHz) 2401
  Percentage of maximum Performance 100
  Percentage the lowest performance 20
  More low percentage of gas 2
  Control of performance Type ACPI Performance (P) / (T) States of butterfly
  Platform power management capabilitiesrocessor power management capabilities
  Effective processor power management allows the computer to automatically balance the performance and power consumption.
  Group 0
  Index 3
  Idle state head 3
  Idle Type idle ACPI (C) States State
  Nominal frequency (MHz) 2401
  Percentage of maximum Performance 100
  Percentage the lowest performance 20
  More low percentage of gas 2
  Controls of Type ACPI Performance (P) performance / Throttle (T)

  I found a thread on Microsoft answers community web site.  Unfortunately, it seems that Microsoft has not fixed even though this thread is over a year.  This has been driving me crazy.  In any case, the problem is with Windows 8.1 and is caused by the use of a Microsoft account to connect to the computer.  If the account is not connected, after a few hours the computer stops to fall asleep.  If you close the MS account, then the computer will sleep normally.  My dose is to convert my connection from the local computer to a local account and disconnect from Microsoft.  This process is easy to do, go into the settings of PC and disconnect the account.  It will keep your original profile.

  Here is the link to the thread that got clued in the solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-performance/Windows-81-refuses-to-sleep-automatically-idle/6ab4aaaf-31bd-4baf-ABC6-62ba8c8260aa?DB=5&page=2&rtAction=1452178632575

  I consider this resolved issue that HP is concerned.  Microsoft needs to address the issue.  I'm not interested in switching to Windows 10 for compatibility reasons and, in this regard, the same problem can exist in the W10.

• Call a page after you have created a primary key?

  Hello
  
  I have a form on a table with a button create on this subject. When I click on the button CREATE and brings back me to this report which shows my new record, the primary key is created. Here, everything's fine.
  
  Now, I want to create a branch to a new page (after treatment), passing the value of my new primary key to this page. But it seems that this value is zero (if I look in the URL there is no value)
  
  For example, I need to create a new customer, then pass the primary key of my client to a new page. But it does not work... someone can help me?
  
  Thank you
  
  Mathieu

  You should take a look in your SRM process and he'll say

  Return key in point

  You must put the name of the key (primary) here like this:

  P1_PRIMARY_KEY

  If you create a new record, the process will get the primary key and set the item with this value. You can refer to this element in your conditional branch and it'll pass this value to your target page. That's essentially what Scott said in his first response.

  Denes Kubicek
  -------------------------------------------------------------------
  http://deneskubicek.blogspot.com/
  http://www.Opal-consulting.de/training
  http://Apex.Oracle.com/pls/OTN/f?p=31517:1
  -------------------------------------------------------------------

• SD card disappear after a few minutes on FOS 1.3 on the revolution

  Hello
  I use a few days a revolution GP installed with Firefox OS 1.3. There is a strange bug with the SD card. When I boot the phone, the sd card is recognized, I can take pictures, listen to my music. After a few minutes, the SD card is not recognised more until I have restart the phone.
  I tried the DD on another smartphone and it works fine.
  If anyone has an idea...
  Thank you
  Christian.

  Hello

  After reading the information provided about your question, I suggest you a soft reset of the phone. You can also check with the Geeksphone Forum to see if anyone else has reported it.

  1. Remove the back cover of the phone.
  2. Remove the battery.
  3. Take the SIM card and microSD card (if applicable).
  4. Wait for 10 seconds.
  5. Replace the SIM card and the microSD card in (if any).
  6. Put the battery back in.
  7. Put the cover back on.
  8. Switch on the device.
  9. Check if the question you have is still present.

  Please report to us if this solves your problem!

  Thank you

• In the Pages, after copying a passage, a box pops up that I can not remove

  In the PAGES, after copying a passage, a box appears that I can't delete and I can't edit the passage

  What Pages, what the passages, where?

  If it's around the text and you copied this on the Internet, probably you just caught a few html formatting to the text. Paste without style.

  Peter

• Qosmio PX30t all-in-one: black screen after a few minutes of inactivity

  I just bought a new all in one Px30t and I have 2 problems with it causing me to nuts.

  I have a mouse battery that dies after 24 hours and the screen goes black after a few minutes of inactivity.
  I changed the settings of the display in standby, the Power Options etc everything I can think of it doesn't seem to make a difference.

  Can also someone point me in the direction of a manual online for the model.

  > The screen goes black after a few minutes of inactivity.
  Can bring back you to life somehow, or you need to restart your Qosmio?

  Usually the manual s user document is saved on the HARD drive (preinstalled original machine). Can find you it?
  Did you check support page to Toshiba for manuals online (Toshiba page for the country of purchase)?

• NB100 - wireless lost after a few minutes

  Last week, I bought a NB100. Everything works well, next to the wireless network.

  It starts fine, but after a few minutes the connection is lost, I can't access the internet and/or e-mail anymore. The report shows an excellent connection and it is connected.
  When I click on the and select restore the connection it works fine again for about 5 minutes. On my laptop 'normal' I have no problem at all.

  What could cause the problem?

  Try to update the driver WLAN and the BIOS. The two you can find on the Toshiba site:
  http://EU.computers.Toshiba-Europe.com

  In addition, you should try to disable all the features of security as a hidden SSID, MAC address filtering and so far away.

  Search the Web site of the manufacturer of the router for a updated firmware, and after it he set factory reset and reconfigure the router.