Reader of CD-R/DVD-ROM (IDE) of K LITE-ON COMBO SOHC 4836 opens not (mechanical)

Similar Questions

• CD/dvd-rom

  I use sony vaio, I upgraded from vista to windows 7 proff, I can't access the cd/dvd-rom, everything shows fine, driver works correctly, but it's not detected...

  can someone give me pls a solution...

  Hello

  It's Vista forums and it should really be in the Windows 7 forums.

  Answers - Windows 7 Forums (and others)
  http://answers.Microsoft.com/en-us/default.aspx

  ================================================

  As the system originally had a different version of Windows do you run Upgrade Advisor and
  see the compatibility for CD/DVD compatibility Center (and other devices according to the needs).

  Windows 7 Upgrade Advisor - Please run this now. http://www.Microsoft.com/Windows/Windows-7/get/Upgrade-Advisor.aspx

  Also check the Compatibility Center (for the main devices)
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Check with the system manufacturer and the manufacturer of the device for more information about the drivers for Windows 7.
  (BIOS, chipset of low-level drivers and other main device drivers).

  -------------------------------------------

  Check these:

  The DVD player does not work after I installed Windows 7 - here are the different readers from Sony
  However the same issue could have an impact on your drive.

  http://support.Microsoft.com/kb/975270/

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

  -------------------------------------------------------

  If the system can run Windows 7 AND there are drivers for the devices that these might help:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951

  
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Satellite P20 DVD ROM drive may not be recognized

  Hello

  I just replaced my DVD ROM drive, but I had a problem.
  It is a new DVD rom drive I ordered at TOSHIBA also.
  It could not be detected by Windows:
  -Tried to check on Device Manager, not detected
  -Tried to reload the driver, the same problem
  Note:
  Whenever I tried to re - insert the disc, the blue light in the control panel of my P20 beds (I understand, which means that the P20 detects the drive) but I don't understand, is that why Windows XP does not detect it or it does not alarm or error messages.

  Any help?

  Thank you

  Hello

  Try to use the Add Hardware option.
  This question is very strange, but I read on some sites, sometimes a whole new OS install CD player, brings back to life.

• HD DVD - ROM driver is missing or corrupt on Satellite A200-s 23

  Hi, recently I bought my Toshiba Satellite A200-23 s and now it says that the HD DVD-ROM driver is missing or currupted. The system can not see DVD - ROM. My laptop is still under warranty, but perhaps I can fix it somehow? I found the list of drivers on this site but you've not seen DVD - ROM drivers.
  Thank you

  Don t think that it s a hardware problem.
  I think that it s a registry problem.

  Access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Reboot the laptop.

• Tecra S1: CD-ROM/dvd-rom is now read-only

  Replaced broken unit of hard drive and OS changed from XP to 2000.
  Since then, the cd - dvd rom drive died while I used to be able to burn CDs... checked, but seems the drivers are fine. Any ideas?
  Thanks in advance.

  Hello

  It's very strange. As far as I know operating system or a specific HARD drive has no influence on the functionality of CD/DVD. It is interesting that if the drive is faulty, the engraving option has disappeared, but the reader can read the media without problem.

  If I remember correctly your unit a select drive from the Bay and if it is possible try to check with the other identical device.

• Satellite L750-11W - DVD rom doesn't read any DVD

  The problem is very annoying, that the dvd rom is not reading my dvd;

  I tried to install a game on a dvd but it doen't want to read it, I have, but another dvd (different game) and it read; the two DVD works on other laptops (I checked)

  DVDs are not made by me, they are purchased in the store

  any ideas on what's going on? I reinstalled the driver but nothing

  I use w7 ultimate x 64

  I found your other son that you posted some time there is failure of CD/DVD drive.
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=72663

  My idea was to clean the laser lens, but has already been suggested in other threads as well.

  In my opinion, there is not much to do sometimes firmware could be updated to improve the compatibility between the different discs, but this is possible only in case these packages would be available.
  I checked the page of the Toshiba UE driver and firmware update is not available for the series L750.
  So I guess that your problem is related to the WEIRD malfunction.

• IDE - CD R/RW 48xC CD/DVD-ROM drive plays not install DVD?

  I have a PC Compaq Presario SR12nx I bought a Microsoft Office pro 3 pack more 2010 to install on my computer but my drive does not read so I can't install it on my computer, I never tried to use my IDE - CD R/RW 48xC CD/DVD-ROM DVD drive, but it should run them right? or am I just read it wrong, I tried to update the drivers, but this does not seem to help any.  Any responses would be appreciated!

  Hello

  1. are you able to read another CD or DVD?
  2. do you get an error message?

  Try to run the fix it tool to the article below and check.
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems/

  See also:
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641

• HL-DT-ST DVD - RAM GSA - H55L [CD-ROM drive] cannot detect, read, play CDs or DVDs.

  Running Windows XP Home Edition SP3 (build 2600) with LG HL-DT-ST DVD - RAM GSA-H55L [CD-ROM drive]. Updated all drivers and ran all the diagnostics; still only detect, read, or play CD or DVD.  Installed and run program Microsoft ATS Fix It - has not fixed the problem. CARPET directed me to this site.

  I had the system 4 years and have used the drive to read and burn many CD / DVD, so he's worked in the past.  Thank you very much in advance for any help you can provide.  I appreciate your time and your consideration.  MS

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  Method 1.
  To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
  Reference:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  Method 2.
  The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
  http://support.Microsoft.com/kb/321641/

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• CD-ROM/DVD-rom cannot read CD - Rs (data or software)

  Windows XP SP3

  32 bit

  Antivirus: Optus (australian) Security

  No anti-spyware and any third-party firewall

  CD/DVD-Rom: 20 x LG GSA-H55N

  Since this CD-ROM/DVD-rom + 3 years now and used to burn/read CD - r.  Since last year, he was not able to read or burn to CD - r (data, audio, old games, software installation CD).  Burning & playback on DVD - r work (with a few issues).  On a previous thread, Chaos_Edit suggested to find the CD-ROM/DVD-rom by Control Panel/Device Manager - DVD/CD-ROM-rom and perform a restart on it.  Unfortunately, there was no Device Manager on my account control panel and can't find the file on my computer.    Any positive HELP is gladly appreciated.  Thank you

  First of all, download your correct terminology.  DVD-ROM (or CD-ROM) is the types of compact discs for read-only.  What you have is a 'internal 20 X Super multi DVD Writer'.

  DVD/CD burners use lasers for CD and DVD.  It is not rare to fail in front of the other.  Otherwise said, simply because your device can read and write DVDs does not mean that it always can read and write CD.

  I have no idea what means "do a reboot on" a CD/DVD burner, whether or not you use the Device Manager.  However, for later use, you can get to the Device Manager at least one of the following ways:

  • Right-click "My computer" and select Properties; Click on the "Hardware" tab Click the 'Device Manager '.
  • Press the 'Windows' key and the 'Pause' key at the same time; Click on the "Hardware" tab Click the 'Device Manager' button (of course only works for keyboards with a "Windows" key)
  • Start > Control Panel > system [or, if you use the 'Category' of the control panel view, "Performance and Maintenance" and then "System"]; Click on the "Hardware" tab Click on "Device Manager".

  I don't know where you buy hardware in ounces, but in general, a replacement CD/DVD burner doesn't have to be expensive.  In the United States, for example,that NewEgg resembles a replacement close enough to what you have for US$ 22.  Be aware that your current device uses an IDE interface rather than the more recent (and now more common) SATA interface.

• D/DVD-ROM drive cannot read the CD or DVD

  Hello

  I use Windows Vista on my laptop. Its quite some time that I did not use my DVD/CD drive. Today, I try to use but cannot read any CD or DVD. I was trying to solve the problem of updating the drive, but still cannot fix. Can I use Microsoft FIX IT microsoft support but the problem still there.

  Something to say: windows cannot start this hardware device because its configuration (in the registry) information is incomplete or damage (Code 19).

  Click on 'Search the soluton' to send data about this device to Microsoft and to see if there is a solution available.
  I did it but the result is COULD NOT LOAD DRIVER SOFTWARE.

  Please advise what should I do?

  Thank you!

  Hello

  It is very rare for the methods in the 1st answer above does not fix a Code 19.

  You might have a disk problem as the CD/DVD is actually 4 discs in 1 case (CD & DVD and CD burn and)
  DVD playback). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
  that the troubleshooter does not, and those who "could" be the cause.

  Check with your system manufacturer Maker and device for possible firmware updates and the good
  Your player registry entries.

  Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
  other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD-ROM drive settings of
  someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Reader of CD-ROM/DVD-Rom disappeared after the installation of Service Pack 2

  Why my CD-ROM/dvd-rom drive does not disappear after the installation of Service Pack 2 and how do I get it back? Because before I installed Service Pack 2 I had a problem of code 10 and tried deleting the thing fixing upperfilter, but that did not work, so is there anything else I can do. I have a HP Pavilion dv9000 and it is 3 years old.

  Thank you!

  Hello

  Check with HP, their drivers support and documentation online and ask in the HP Forums about known issues.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ========

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• CDDVD rom will not read the dvd rom or DVD

  my cd/dvdwrighter reads only cd rom not my dvd rom or DVD

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD/dvd-rom is not reading or writing

  I had a virus and my computer crashed, I have a friend who fixed it and itried play a dvd, but it cannot locate the cd/dvd rom that someone has suggestions?

  Hello

  Due to virus I ran Stage 3 and even if maybe stage 4 the CD/DVD drive
  started working without them.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  ===============================================================
  ===============================================================

  Step 3: Since you had a virus use these:

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ------------------

  Step 4: You may need to try an InPlace upgrade/repair facility that allows to keep
  programs and data backups however redundant are always a good idea. Then you might need
  to recheck the best stadiums 1 and 2 above.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.

  Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• DVD-ROM not able to read any Dvd or cd...

  Hi, my dvd rom is not able to read any disc, I can see the drive in my computer, when I insert a disc, it runs for the first time, the light shows and thn it stops completely, and when I click on the dvd icon in my computers it drive ejects, when I tried to google my problem I got to know tht, this may be due the updates for vista and the solution was to remove the upper filter or lower in the registry, I tried tht so but thn too the problem persists, try wht should I do?

  try to use the DVD rom in another IDE or SCSI port in your computer.

• New CS6 disk will not read the DVD ROM

  I got CS6 on my laptop when I had WIN Vista, ive recently went to WIN 7 and I try to re install CS6, but now my dvd rom wont read any of the 3 discs of CS6. Ive tried a music disk and it reads that I see any scratches on any of the 3-disc accompanying the CS6.

  I really don't think it's disks that play to the top, when I installed first CS6 they went from the cover to the right dvdrom in the covers.  No errors come at all. I put the disc, the computer thinks for a few seconds then nothing.

  Any ideas?

  Have you tried to read what's on the disc to see if you can find the files that start the installation process?

  Rather than using disks is to download the trial version and use, serial number you havce records to activate.  Here are some links for downloading...

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

  For what follows, remember to follow the steps described in the Note: very important article Instructions on the pages to download to this site or the download may not work properly.

  CS6:

  http://prodesigntools.com/Adobe-CS6-direct-download-links.html