Recognition of fingerprints TSQL

We have a Tecra M5 with software running (TSQL) fingerprint recognition. This is setup on our area and connects using the manual password or fingerprint scan. However, when you try and log off the machine or shut down, you get a message that TSQL fails and a Windows dialog box "End now". If you select 'End now' again, sometimes it fails to stop the program and may take several attempts, often resulting it takes several minutes to close the PC, which is very frustrating. The number of TSQL software version is 5.4.0 build 2688, I can't find any reference to this day on the Toshiba web site.

Hello

It's really not easy to say what is happening here. I have no possibility to test it on a field, but I have tested this tool in only two cases: login to the OS and login on a web page (checking emails). I really don? t know if Toshiba tested it with all possible situations or in your case can be certain? specific? problem.

This error message occurs just when you want to disconnect the domain, or in other situations too?

If you can't find any update on the download page, I assume that Toshiba didn't? t find functionality problems at all. Perhaps something will be in short time.

Tags: Toshiba

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