Recovery Options screen does not open

I support several times F8, I select repair your computer. It starts as usual and brings me to the screen of the user account that I click on the administrator account, nothing happens. Help, please!

Hi Ashley1123,

What happens when you try to boot in normal mode?  Please provide the error full received message.  If the computer restarts automatically, restart your computer, press F8 , and then select disable automatic system failure reboot in the Advanced Start menu options.  Were there any change referred to the computer recently, such as hardware or software, including the Windows updates? You can use the System Restore, Safe Mode, to restore your computer to a previous working state.

Dena
Microsoft Answers Support Engineer
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Tags: Windows

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