(Redirected) Dell just keeps delaying my order, not happy!
I ordered the Inspiron 23 "the 14th of this month, when I bought the site shows that the product will be available the next day.
Then, the next day came... they changed on 25 August an estimated delivery date and I was okay with that. but by the 5th day, they have not even ship my order I call Dell customer service and said I'll get it the or before August 25, certainly.
So, today I went to check my order, the estimated delivery date has changed to August 29...
I tried to call the number that Dell customer care had gave me and name extension, the automated system was told that the name extension is non-existent, so I askd for representative transfer and asked the person who told me to track my order. However, the person does not pick up so I thought he was just busy at the momment, so I left a voice message and I never received a call back.
Dell should have just to tell us that the order will not ship soon or something like that so I can watch another all-in-one desktop computer.
Hi Austin8263,
I'm sorry that you have problems with your order. Please repost this in the customer for quicker assistance forum.
http://en.community.Dell.com/support-forums/customercare/
Tags: Dell Products
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