Reinstall all the software on the new hard disk, Acrobat downloaded in the history of the order and he said the serial number does not match

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• I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum was fired by news

  I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.

  You can only do it in 1 or 2 years after purchase.  If you don't have that you received a serial number mac.

  check your account, Adobe ID Code

  If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help.  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswere

  They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswered.  What should I do?

  Look here

  Product order | Platform, language Exchange

• Why the serial number does not appear after typing the code out of the card I bought?

  Why the serial number does not appear after typing the code out of the card I bought?

  See the following topics:

  Using redemption code

  --------------------

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• Last night, I bought Adobe Pro XI and this morning the serial number does not work.

  Last night, I bought Adobe Pro XI and this morning the serial number does not work.  [deleted by Moderator]

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• Download new mac and the serial number does not work.

  Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.

  If it's 6 of Lightroom, which is very likely.  Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.

  You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).

  Hello

  I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.

  The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).

  I have the serial number with me if you're Adobe and contact.

  Thank you

  Susan

  Hi again,

  • Looks like you have some issues causing third-party plugins installed here.
  • Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
  • Check this thread for more details-
    • https://helpx.Adobe.com/Photoshop/KB/error-could-load-fastcore-multiprocessor.html

  Concerning

  Rohit

• I try to get lightroom on my new mac and the serial number does not work

  I have lightroom 5 on my computer mac laptop.  In lightroom I had last year.  I am now looking to get on my new iMac and he always tells me that I am using the serial number is incorrect.  How can I get lightroom on my new iMac?

  For more information on the location or the registration of serial numbers please see these links for assistance:

  Quickly find your serial number

  Please check that you enter the correct number. Special attention to 0 vs O and 1 l vs.

  If you get any type of error, please let us know.

  You can also check these links:

  Error failed to validate the serial number | CS6

  Error "serial number is not valid for this product". Creative Suite

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I tried to recover Windows Vista but message says the product number does not match.

  Original title: computer problems

  I have Windows Vista on my other computer. I had problems with it, so I decided to do a full recovery on it. When I did she came back with a message that does not match the product number. What can I do to fix this?

  Hello

  I suggest you to contact the computer manufacturer for help with product key.

• I just bought a photoshop elements 14. the serial number does not work!

  I had a test now, I bought the product, and when I type the serial number seems to not recognize serial number, given to me at my e-mail address! Why?

  Key issues of the evidence cannot be resolved through Adobe Chat. "There is no other way!

  Attention, sometimes you must insist on talking to someone else because the person that you have reached is clueless and is unable to help you. It's frustrating the way chat sometimes but stick to your guns if necessary. If you do, you will be operational without delay.

  Use the chat here:

  Contact the customer service

• You just buy photoshop elements 14 and the serial number does not work

  Tried several things but the serial number just doesn't work.

  Helpdesk gives me no answer and said that it is a technical question and I will be contacted... wait... and wait.

  Please wait until we connect with a representative for the 5th time today.

  You have a serial number, or a redemption code?

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• Serial number does not match the downloaded programs

  Hello

  I downloaded Acrobat Pro XI on the official Adobe site. Everything went well but when I run the program, I get the message "serial number is valid, but it does belong in this program."

  What should I do to fix this problem?

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• Serial number does not work after the transfer of OSX and apps for the new Macbook Pro

  My serial number does not work after the transfer of applications and OS X for my new Mac.  Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because

  -My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.

  -My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.

  A support of top-level, software engineer, or someone who takes care of the soap operas could

  -Please provide a number of test series to test with?

  - And/or activate my series?

  - Or show how to disable the publication series on the old disk hard if I can't use the old computer?  So that I can use with the new computer?

  I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.

  I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite.  I have also not return to an older operating system and break things.

  Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question

  No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!

  Thank you!

  Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.

  Therefore, it is very necessary that you are using the original installation media.

  Download the CS5 products

  If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.

  
  

  WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.

  Location: /Library/Application Support / Adobe.

  It is strictly recommended to install Adobe applications using the original installation media.

• I have a problem with Adobe Creative Suite Design Standard 5.5 serial number. During the installation of the software, the serial number is not being accepted. What can I do to make the installation process work?

  I have the Adobe Creative Suite 5.5 Design Standard software. I am trying to install this software on a new computer and the serial number is not being accepted during the installation process.

  I have disabled the software from an old computer. Can someone help with this problem?

  Hello

  Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error

  Hope that helps!

  Kind regards

  Sheena

• Hi I bought Acrobat Pro a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Can download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  Hi I bought Acrobat Pro for my pc a few years ago. now, I spent from the pc to the mac, but can't seem to reinstall Acrobat Pro. Managed to download the program, but the serial number is not recognized. Can I still use my Acrobat Pro purchased on my mac?

  probably not.

  you need a platform swap (Exchange a product Adobe of a different version of the language or platform) but which is only supported for the latest versions of adobe.

  You can get the upgrade pricing and exchange platforms, or use an abonnemement DC acrobat and use on both platforms.