Reinstall the upgrade.

I got Photoshop CS5 a CS update.  My computer crashed, I need to reinstall CS5. Reading the forums, I discovered that I could download CS2 because the activation server is down for CS and CS2. I did and it is installed. However, CS5 will not install as it is said that the serial number for the CS2 is not a qualifying product. What can I do?

Chances are that you need to use the serial number of your purchase of CS.  If you are unable to work things out you must contact Adobe Support by chat or phone when you have the serial number and activation problems.

Here are some links to help get in touch:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

PS - you diod not need to install CS/CS2 to install CS5.  You need only the number of series.

Tags: Adobe

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