Reminders - always after that the documents have been signed

I started to use the "recall" function but the notice that they always come out after that documents have been signed and deposited. Anyone know if this is a bug (I saw some forum posts where reminders are sent after a document has been cancelled) or is it a setting I'm missing?

Hi Robertlopez,

Please private message me Sender email address, Email of the signer of a document name & the date on which the document was sent, so that we can check the details of the transactions.  It would be possible that you have send the same document twice to the signatory.

Kind regards
Nicos

Tags: Adobe Sign

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