Remote support Help Desk

How the remote is managed with my pool of related clones?  If I want to control remotely for a user PC to help them with a problem that they have, can what tools/software I use?

In my view, there is a policy that allows you to enable RDP with the customer

Another option would be to install software of remote control, such as VNC, PCAnywhere, Dameware, Netop, etc.

Jose

Tags: VMware

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