Renew photoshop
Hello!
I m trying to renew the cc of Photoshop but its saying that there is a problem with my order, so I would like to know what is happening? its possible to fix it as soon as possible?
Thanks a lot the Paulo
Hello
Please see rescued, restart, or extend your Adobe Creative Cloud membership
If the problem persists, please see Support FAQ: how to contact Adobe for support?
Hope that helps!
Kind regards
Sheena
Tags: Adobe
Similar Questions
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Photoshop does not start after renewed subscription
I have a mac book air and went to renew my membership of cloud of adobe I've had for a year. After I renewed photoshop would not throw and guard appearing box of subscription renewal. I have charged my monthly fee and waiting almost a full 24 hours for my subscription to take effect. Anyone know why I am still not able to use photoshop?
When you try to launch the Photoshop application and when you get pop-up message to renew the subscription, in the same, look for the option named
" Having a different Adobe ID ?:", click top and connect again, it should solve the problem , if the account status is active.
You can also try creative cloud application signing and sign in again.
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Old laptop died in place of Photoshop on the new computer
My old laptop is eventually died, I have photoshop but its maybe 2 years (less than a year) but I don't want to buy or renew photoshop if I can still use my old one on a new laptop but I know that Adobe hates it when photoshop is downloaded on computers has more then a few. What is the best thing to do? Thank you
What version of PS do you have? If you have CS6, or earlier, you need to contact Adobe to reset your license. If you have CC, you just reinstall the application manager, and then install the PS.
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'Renew subscription' - start of Photoshop
I use plan creative cloud for photographers and last week I got an error that I need to renew my subscription. But the last payment was a success and currently enough money for the new payment (should be in mid-June).
When I tried to open/Edit payment details to my plan each time the same error - PMT_000008.I tried to add the same card again and now I have two plans in my account with different payment dates.
But I still have no chance to open Photoshop - the same 'renew your membership '.
Of course, I tried 'Renew your membership' message when you start an Adobe Creative Cloud application but it did not help me.
Could you please help me to renew my subscription and remove the additional plan of my account? I don't want to pay twice for non-working software.
I tried for a whole day to contact support in Russia, but she failed.
Thank you.
If the document does not help you, then please check with our engineers Support Adobe cat
Concerning
Stéphane
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Hi, I would like my contract with photoshop and lightroom, it has been a year and I do not want to renew, how do I proceed?
Basically, the contact support as soon as POSSIBLE.
Cancel your membership Adobe Creative Cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
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then all of a sudden my photoshop does not work and I need it for my business. It says that I need to renew the liscence? what I'm doing. He said to reinstall but I moved and it was installed years ago.
no idea where the discs are! Help?
Hi Cynthiaw13595995,
We will be happy to help you, but before that, there are a few information such as:
What version of Adobe Photoshop, you bought?
What is the exact error message/code if you found one?
What operating system you are using the version?
Until then, please visit the links below:
The activation and deactivation of Adobe problems
"Activation limit reached" or "connection error impossible ' with Adobe applications
-
I can´t start my cc Photoshop or Lightroom on my mac, I get the message that I need to renew my subscription. my subscription is active and paid.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
It's a bit complicated - I'm on a Mac, OS 10.8.5. I have CS5 and CS6 on my computer but a little while back, that I'm subscribed again CC. I don't really like the CC at all... much less intuitive for me and much harder to understand. So I dropped this subscription but now I can't open CS6 more. I can use CS5 and I can use the CS6 Bridge, which I use all the time, but when I try to use CS6 - that will work with my new cameras, he said I have to go to the subscription manager and to renew my subscription. I tried deleting everything CC, spoke to a representative of a certain time, but I can't understand how simply out of the CC altogether and be able to reuse the CS6.
It is very late in New York and I have to sleep a little before the aftermath of shooting, but I will read any response the morning first thing.
Ken howard
OK, what happened is that when you subscribe to CC, CS6 has been also improved from 13.0.6 to 13.1.2 for Mac. So it's a cloud CS6 version and not your old version of license permanent.
Go to your folder of Photoshop CS6 and launch the uninstall program, and then install your copy of license permanently with your serial number and update to 13.0.6
Also update Adobe Camera Raw, to 9.1.1 Note: 9.1.1 is the final version of ACR for CS6. Do not install 9.3.1
All cameras that came after that 9.1.1 should the free DNG Converter to convert RAW to DNG in order to be open to the CS6.
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I renewed my subscription for photography package is monthly paid, annual. But im not able to open photoshop always ask to renew the subscription. Can someone help me?
Hi John,.
Please see: -.
'Renew your membership' message when you start an Adobe Creative Cloud application
Creative cloud applications ask me to connect whenever I run an application
Hope this helps!
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How can I renew my account Adobe Creative Cloud Lightroom and Photoshop? When I did my first signature information, it's that the renewal will be automatic.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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How to renew the trial of Photoshop?
I bought a used computer in which the previous user already had Adobe Photoshop and used beyond the trial period, so to deprive me of the very possibility. I can't renew it even if I use an Adobe ID that is altogether unique sound. Adobe check my IP or something, that actually think to deny my trial? Any help is very appreciated!
There are 2 possibilities.
We need to wipe clean (Format) of the operating system as mentioned in the answer.
Second is to try a different version, if the user has tried the version CC 2015 earlier and clock trial period has ended, you can always try CC 2014 version.
Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools
But re-formatting of the operating system will be the best option.
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Hello! I already have an adobe photoshop and lightroom account that I used on my pc. My grandmother just renewed the account for Christmas and I'm trying to set up on my new macbook. He wants me to, well, buy it and it is not recognize that I have an account in my profile. Help?
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Adobe photoshop cs6 asking to renew your subscription
What is Adobe photoshop cs6 asking to renew your subscription?
Hi vikramt,
Please refer to this article:-'Renew your membership' message when you start an Adobe Creative Cloud application
Instead of signing on Select help > Deactivate from Photoshop, rest follow the same steps listed
Let us know if this helps
Concerning
Assani
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I had Adobe Cloud (all applications) to 32.98 USD more than two years now, I have wanted to renew but new contract price is $79.98 - I only use Dreamweaver maybe three times a year, maybe pro adobe acrobat 4 times per year and photoshop maybe 2 times. Is there a plan months I can go that is close to the $32 per month?
Hi Justin,
The full price creative Cloud for individuals is $49.99 / month.
If you add the broth, it's when you pay $79.98 / month.
Please visit:-Creative Cloud price and membership plans | Adobe Creative Cloud
For support:-contact us | Adobe
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Please, can someone show me the clicks that I'm supposed to do until I can renew my rent of CC in Photoshop?
I need to rent a CC PS for 2015, but it's so complicated to rebook for 2016 I almnst giving it upward.
My name is Paulo
Hi Paulo,
Please contact Adobe support: -.
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