Renew your subscription error
My subscription of the CC is stuck in this loop of error 'renew your membership '. I contacted the support and an agent said that they would settle the matter within 24 hours. 24 hours later and it is not resolved. Now, they say 2-3 working days. How is it acceptable for a professional product? How am I supposed to do job if I can't use the software I pay? I don't know the people who pirate this software do not have these problems. So... What is the solution to this?
This problem is solved - CC asked me to repeat, over and over again.
Tags: Adobe
Similar Questions
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Hello
Renew your subscription window starts to appear when I try to start any application in the list of Creative Cloud Apps. This started happening after the update has been installed and activated. Although my subscription is still valid and due for renewal next January 2017, no app can be started. Even after waiting 15 minutes recommended for try again, 'Thank You. Your subscription to creative cloud is now active. Click on continue to use your product. "window, but again trying to start any application, renew your subscription will appear again! and continuous loops without any application started.
Please help with this problem...
Kind regards
Wassim
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
- and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
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Adobe photoshop cs6 asking to renew your subscription
What is Adobe photoshop cs6 asking to renew your subscription?
Hi vikramt,
Please refer to this article:-'Renew your membership' message when you start an Adobe Creative Cloud application
Instead of signing on Select help > Deactivate from Photoshop, rest follow the same steps listed
Let us know if this helps
Concerning
Assani
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Renew your subscription? I have a subscription
I am the administrator of the team for our Adobe Creative Cloud subscription. My anniversary date is 03/15/2014. Why am I and my team is asked to renew our subscription? By clicking on "try again" that results in a "please connect to the internet", well, I submit this question via the internet. I tried to call Adobe, but learned the wait time was 18 to 25 minutes and then hung up. Please help, it's a matter of time and frustrating that continues to happen. What must we do to access applications and prevent it?
When Adobe Application Manager opens and you will see an option to license this software at the same time to renew your subscription. Click top and you sign in with your Adobe Id and password.
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Mac Bookpro - renew your subscription
Hello
I had to renew my subscription with adobe creative cloud. Now I can't open my photoshop on my Macbookpro. I try to open photoshop, but then he says this (screenshot of what ahppens below) I don't know what to do to make it work again?
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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I have a bought copy and saved to Illustrator CS6 - I cancelled my creative cloud subscription after one year and ran the program uninstall and the tool of 'clearing '. Now when I try to run Illustrator CS6, I get a message telling me to 'renew my subscription creative cloud. " I just want to use my legal version and the seat of Illustrator CS6.
If I uninstall CS6 I'll be off permissions since my last hard drive failed without the possibility to Deauthorize the software.
I went through the 'chat' support and said after 90 days, there was no support-am I stuck just throw my Illustrator CS6?
MAC OS X Yosemite.
Rick
No, you should be able to get a count of AI activation reset, but it's not like you need.
Uninstall AI cs6.
clean the cs6 by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
and reinstall AI cs6.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Hello
I renewed my subscription (one year) after having expired several months ago. I removed the PC programs to save space. I then downloaded the 30 day trial to see what were the versions of the product that was better than CS6 CC. However, try to run that these just come with the renew your registration page. So I renewed my subscription and still get the darn page. It would be nice to get what I pay for.
Any suggestions?
John
When you get to the pop-up notification to renew the subscription.
In the same to make it out, look at the option "Have a different Adobe ID" and click it.
Then sign in with your Adobe ID and check.
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This morning my creative cloud started having this problem. I run an application, a modal screen tells me it must validate my license, it gives me the renewal subscription screen, I hit try again, he comes back with subscription now active screen, I click on continue and it starts the loop... I just spent 45 minutes with the help of cat, which was worthless... Does anyone else have this problem?
Hello
Please see 'Renew your membership' message when you start an Adobe Creative Cloud application
Hope that helps!
Kind regards
Sheena
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I started today Photoshop CS6 and immediately received a popup from Adobe called 'renew your membership '. I have Creative Cloud 6 purchased at the end of August and my last payment was received by Adobe on November 1. I went into the membership Manager and the update for Adobe Application Manager automatically downloaded Adobe. I tried to restart Photoshop and received the pop-up again. My account is uptodate and it indicates that the applications that I have on my desk is correct. I need to get back to work pronto. Help!
For anyone having this problem, this help article worked for me: 'Renew your membership' message when you start an Adobe Creative Cloud application
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' Renew your membership ' error '.
Previously, I was see the message of the countdown to end my subscription and I had updated my payment information since then. The next day, the same message always recurring and I contacted the customer service to inform him of the same, and I was afraid of not being able to use apps at any given time. They asked to disconnect from the Manager of the app and sign again I did but still produce.
Today the apps are totally impossible to open just had me crazy that I've been avoiding this to happen and I tried to help as much as possible, but nothing has worked and still many others has the same problem. It does not seem that Adobe has taken serious action in this direction and I won't have the time stressful same waiting as this poor gentleman who waited 6 weeks to fix.
I just need my apps back. Help, please!
Hello
Please see Contact Support FAQ: impossible to reach support via the link "Contact us"
Hope that helps!
Kind regards
Sheena
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Renew your subscription mess...
So I'm entering this bit again https://helpx.Adobe.com/creative-cloud/KB/license-this-software.html after you install the software on one second computer, the other computer is turned off and in offline mode and always are when I have this one on. I tried the solutions proposed in the link with no luck.
Hello
Please try Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors
Concerning
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I try to start my Illustrator CS6 and become "renew your subscription to creative cloud."
I have a unique bottom-Transportation CS6, bought in may 2013 and also installed at this time. Then I upgraded to CC for a year and demoted to CS6 again. After that, I have this problem. It is displayed when you start Illustrator. ID and Photoshop work properly!
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
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I am a student at a University and I am unable to redeem my creative cloud Adobe for ETLA (Multilanguage) - with my Redemption Code. Whenever I enter the code that an error message appears indicating "Oops!" This code has already been used. "I tried to download the free trial version in the hope to have access to one of my Adobe software applications, but an error message keeps popping up that says"renew your subscription. "Trying to renew my subscription is desperate at this point. Please help me!
Please check the private message, I shared information at this location.
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I received the email.
"
Mr. Ian Mackenzie,
It is a reminder that your Adobe ExportPDF account will automatically be renewed within 30 days and your credit card will be charged.
"If you don't want to automatically renew your subscription, you can change your account settings by visiting: http://www.adobe.com/go/acom_my_subscriptions_en "
As I is no longer necessary thiks installation can I ask you to cancel my subscription with immediate effect.
Thank you
concerning
Ian Mackenzie.
Hello
I order the devil automatic renewal please see this KB doc. turn off automatic subscription renewal.
Kind regards
Nicos -
creative cloud being too difficult, I decided to go back to Dreamweaver CS 6 and Acrobat Pro 11, which I had already purchased. I removed all the programs of creative cloud and managed to remove the creative cloud Panel. I reinstalled the Dreamweaver CS 6 and Acrobat Pro 11. From Dreamweaver CS six is no problem. When I tried to start Acrobat Pro 11, I am faced with creativity cloud renew your subscription pop-up window. I don't want to renew my subscription. What keeps me using the Acrobat Pro 11 I bought only?
In this case, you can try with the basic first steps.
I see that you just want to use your standalone product, but still he is asking to renew the creative cloud subscription when you try to launch applications.
Step 1
Enable the display of files and folders hidden if you are using a Windows computer.
Clear the contents of the SLCache folder.
Then run the Adobe application, it will ask identify yourself again.
Click on license this software option and identify yourself and enter the serial number.
If it always inspires with message to renew the subscription.
Try using different Adobe ID signature.
This should solve the problem
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