Replacement of an abandoned printer...

The customer service is currently unavailable in my country, so I hope I can get an answer before morning here because I plan to buy a new printer tomorrow if I can't get an answer.

I'm supposed to receive a replacement of HP printer, but I noticed that my model is now discontinued, and there is a delay in my replacement.

Nobody knows what happens when they can't get a replacement sent?

You receive a notification that the replacement printer has been shipped?  If so I would check the tracking information for the expedition.  If not and my business depended on having a printer tomorrow, I buy one and then ask HP send me Ink/toner (or a gift certificate for supplies) for the new printer rather than send to the replacement printer.

Note - I do not work for HP and not on experience with HP Support outside the United States are...

Tags: HP Printers

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