Report the user in Question TMS Cisco CDR

Hello

Any help with this would be greatly appreciated.

I know that you can run the RDC in Cisco TMS user report, however, that draws its stats for all users within TMS. Is there a way to group users in a model may be to only run the report on these users?

Thank you!

Hello Mike.

It is not possible to the users group when you run the CDR of the user report, it appears that all users.  The only option I see, you can do this, is to export the report to an Excel spreadsheet and manually group users as you want.

If this is something you would like to see, you can contact your Cisco account manager and ask them to create a feature request for you.  However, with most devices that this report is based on (ie: video Jabber for TelePresence, EX60/90, E20), most to soon be EOS if not already, I doubt that they incorporate such an improvement.

Tags: Cisco Support

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