Reports of problems and solutions does not

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• 2 problems and solution does not set

  I have problems with 2 upcoming programs on my device:

  Microsoft WPD Enhanced storage goes into car and Microsoft Teredo Tunneling adapter: two which I don't know how they work and the two make their appearance with an unknown problem. I have a dell system and run on Windows 7. Is their a way to remove and reinstall the programs?

  Hello Ashley,.

  Thanks for posting your query in Microsoft Community.

  I understand that you have problems with the drivers mentioned above, which appears with an unknown problem. We are happy to help you in the matter of fixing.

  I would like to know some more information on this issue to help you better.

  1. What exactly do you mean, when you say "the two are appearing with an unknown problem"? You get the error message? If so, please provide the same.
  2. When you get this error message?

  In the meantime, please follow the suggestions listed below to learn more on the subject.

  Enhanced disk storage of password in Microsoft Windows Portable Devices (WPD) allows a computer communicate with the attached and devices on storage media. This system replaces the Device Manager Windows Media (WMDM) and Windows Image Acquisition (WIA) by providing a flexible and robust way for a computer to communicate with the readers of music, storage devices, mobile phones and many other types of connected devices.

  Teredo"is a tunneling protocol designed to grant IPv6 connectivity to nodes that are located behind IPv6 NAT (network address translation) not compatible devices. It defines a way of encapsulating IPv6 packets in IPv4 UDP (User Datagram Protocol) datagrams can be routed through NAT devices, on the IPv4 internet.

  Please write us back required information and we will be happy to help you come.

• "Problem reports and Solutions" does not

  After scoring in my Windows Vista machine, I am bombarded with notifications "Problem reports and solution" does not. I tried to disable the service, but I still get notifications. I can't find PRS in the control panel. In the event viewer, I found the following:

  Error
  Log name: Application
  Source: Application error
  Event ID: 1000

  WerCon.exe application, version 6.0.6002.18005, time stamp 0x49e026db, module wercplsupport.dll, version 6.0.6000.16386, time stamp 0x4549d345, exception code 0xc000001d, offset error 0x000000000000ce84, 0xda0, failing application start 0x01cd140e4c7b7770 process id failed.

  I can't confirm or deny that usrename of the local administrator account has been changed. It is quite possible. I know that usernames on the pc have been changed to instead of creating new user accounts. I just can't confirm if one of these accounts was a local administrator.

  Any help would be greatly appreciated. It is a major pain in the back.

  SG

  Hello

  1. Your computer is connected to a domain?

  2. don't you make changes to the computer until the problem occurred?

  I suggest you to see link below and check if it helps.

  Windows Error Reporting and reports on problems and Solutions feature in Windows Vista: http://technet.microsoft.com/en-us/library/cc709644(v=ws.10).aspx

  Hope this information is useful.

• reports on problems and solutions

  under my reports on the problems and solutions, I get the following. (

  Description

  Signature of the problem

  Additional information about the problem

  I have Home Basic windows on a Toshiba laptop and running kaspersky internet security 2012. I have no idea how to read this or what it is. Help, please. Thank you

  Hello

  Method 1:

  Check the link and try to run the Microsoft Fix it:

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  I suggest you to disable and re-enable the USB controllers:

  a. click Startand then click run.

  b. type devmgmt.msc, and then click OK. Device Manager opens.

  c. expand Bus USB controllers.
  Note: You need to scroll the list to find this point.

  d. right-click the first USB controller under USB Bus controllersand then click Uninstall to remove it.

  e. Repeat step 4 for each USB controller is listed under Bus USB controllers.

  Note: restart the computer. After the computer starts, Windows will automatically check for changes on the hardware and reinstall all USB controllers that you uninstalled.

• I have windows vista and I'm trying to uninstall the hewett Packard software of the printer I bought a printer problem and it does not work because the HP keeps popping up

  Who can relate to Windows

  I bought a Hewett Packard printer and it did not work properly so I bact to the store and exchange it for a printer problem.

  but before he took back the HP printer I do not uninstall the HP with the HP CD software. After installing the software problem I now the HP conflicking with the software of brothers. then when I want to print something the printer HP appears. My question is I tried to uninstall the program from HP and it does not work. I call the Hewett Parkard Tech. and no help there either. So please give me a direction step by step on how to uninstall the software Hewett Parkrad.

  Leon

  See if it helps:

  Three ways to uninstall and reinstall the software of printer/Scanner Hewlett - Packard
  http://www.out-of-warranty.com/three-ways-to-uninstall-and-reinstall-HP/

• Reports on problems and Solutions window opens at startup even if a Check for Updates says that everything is up to date.

  How can I stop this window open whenever I start my computer?  When I check, all updates have been applied.

  Download updates for Windows

  There was a problem with Windows , which leads to stop working correctly.

  Your computer may run out of updates that can help improve its stability and security.

  Go online to search for and install the Important updates and recommended.

  1. Click here to access the Windows Update Web site online

  2. In the left pane, click check for updates. If updates are found, clickview available updates.

  3. Select all important updates and then click install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

     Note
     If you have activated the automatic update, you can not see important updates listed. If this is the case, the updates have already been downloaded to your computer.

  Hi Barbara,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  It is possible that some third-party programs installed on the computer is triggering problems and solution window to pop-up at every reboot.

  I suggest that you perform a clean boot and check.

  To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

  (c) under the general tab, click the Normal startup option, and then click OK.

  (d) when you are prompted to restart the computer, click on restart.

  If the previous step fails, then check the event viewer for the cause of the issue and after return with details.

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• In Windows Vista, I can not change the settings in my 'reports on problems and Solutions' Please help

  I'm the administrator of this PC, and it is the only account that I have.

  Quick fix pls help thnks

  Hello
  • What happens when you try to change the settings?
  • You receive an error message?
  • What were the changes made before the problem occurred?
  • Which settings you want to change?
  
  You can view these methods:
  Method 1:
  I suggest you to disable any program of security on your computer and check if it solves the problem.

  After reviewing the question you must reactivate the security on your computer program.

  Note: Run the computer without antivirus software or firewall is a potential threat to the computer; Be sure to activate security software after completing the troubleshooting steps and after identifying the problem.

  Method 2:
  I recommend you perform the clean boot.

  Configuration of your system in a clean boot state helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

   

• I have a billing problem and Photoshop does not work properly how to fix this problem?

  Please answer I need to make this work, I paid the monthly fee of $10,59 and I get no support!

  You need to contact Adobe for you billing issue, it's a user four steps adobe customer support.

  For your Photoshop problems, this community of users can be useful.

  Provide relevant information to get faster answers

  More information you provide about your situation, the better equipped with other community members will answer. Consider including the following in your question:

  • Product number and the version of Adobe
  • Operating system and version number
  • The full text of all error messages
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; amount of RAM; etc.

• reports on the problems and solutions has stopped working message all the time

  I can't access the control panel reports of problems and solutions and constantly get one - problem reports and solutions has stopped working, message on the screen.

  How can I disable or fix this problem.

  Hi NickMeyer,

  1. have you made a recent software or hardware changes to the system?

  You can check if there is information in Event Viewer which may help us to solve the problem:

  What are the information contained in the logs of the event (Event Viewer)?

  You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.

• "Problem reports" and Solutions do not work

  Running Vista Home Premium.  Under "reports on the problems and Solutions:

  1. "check the new solutions" is gray
  2. 'see problems to check' is gray
  3. "view problem history" is gray
  4. "change" works.  The parameter is set to "look for solutions automatically (recommended)".
  5. "history of solution and problem of Cloar" is grayed out
  It is said there is no solution found - but he says also last checked on September 27, 2008 (it's now July 2009).
  I am the administrator and just to be sure I tried to "run as Administrator".  Nothing different.

  Check that the error reporting Service is running. Type services.msc in the search box on the Start Menu, open the Services Console, scroll the Windows error report and double-click it. If the service is stopped, start it and change the Startup Type to automatic. Jim - MVP Windows Live - moderator of the Forum - live a care - Live Mesh - Microsoft Security Essentials

• I try to open a Web page that previously opened well and it does not load, load it in Solution Explorer, but

  I'm trying to open a Web page that previously opened well and it does not load, load it in Solution Explorer, however. I deleted the cache and cookies, had a peak in the proxy settings does not work, it is not a https / /... Any ideas?

  By chance have you tried Mode without failure of Firefox? It is a standard diagnostic tool in order to avoid interference by extensions (and some custom settings). More info: questions to troubleshoot Firefox in Safe Mode.

  You can restart Firefox in Mode safe help

  Help > restart with disabled modules

  In the dialog box, click on 'Start mode safe' (not Reset)

  Any difference?

• "lcwipx.exe of shortcut that you refer to is not available" and her does not open. He also asked delete me the shortcut. What is the problem and how to solve this?

  When connect my external hard drive and opening not wanting my my files, I get this message "shortened lcwipx.exe you make reference to is not available"and her does not open. He also asked delete me the shortcut. What is the problem and how to solve this?

  Hi Pascal,.

  I see that you get an error trying to access files on an external drive. I'll help you with this problem.

  1. What is the brand and model of the computer?

  2. What is the brand and model of the external drive?

  3. what security software is installed on the computer?

  4. have you made changes on the computer recently?

  5A external drive earlier good work?

  6. have you updated to Service Pack 2 installed?

  Method 1.

  Connect a different drive to the computer and check.

  Method 2.

  Plug this external drive on another computer and check the status.

  Method 3.

  Start the computer in safe mode and check.

  Start your computer in safe mode: http://windows.microsoft.com/en-SG/windows-vista/Start-your-computer-in-safe-mode

  Method 4.

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

  Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• Windows 7 and install/recognize the problems of printer HP LaserJet P2015 error - USB Device not Recognized One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.

  Title: Windows 7 and install/recognize printer HP LaserJet P2015 teething problems...

  I have a dell inspiron that was originally windows Vista and I changed to windows7.  I have a LaserJet where I work, a HP LaserJet P2015 printer and when I plug in the USB, it says (peripheral USB not Recognized One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.

  How and what should I do to get the printer going or to get the computer to recognize.  Installation CD will not work and I looked online and downloaded drivers but still the same thing.

  Hi LOliver,

  Method 1: Run the hardware and peripheral troubleshooting tool and check if it makes a difference.

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Disconnect all USB (Universal Serial Bus) devices connected to the computer (unless your mouse and keyboard). Connect the printer and check to see if the problem persists.

  Method 3: Connect the printer to a different USB port and check.

  Method 4: Reinstall the USB (Universal Serial Bus) controllers.

   First of all, please disconnect all USB devices and then perform the following steps:

  (a) click on 'Start', type device manager in the search bar and press "Enter." If necessary, click on continue.

  (b) in Device Manager, double-click to expand the "USB Bus controllers", right-click on the "host controller", click "Uninstall" and click "OK".

  (c) repeat step 2 to uninstall all items under 'USB Bus controllers'.

   

  Then, restart your computer and windows will automatically reinstall all USB controllers.

   

  HP printer drivers- ensure that you download the driver appropriate for your device model package.

   

  Thanks and greetings

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• How can I get hpzidr12.dll? HP SOLUTIONS DOES NOT WORK

  I have a c7280 all in one printer and just installed win 7 32 bit ultimate on windows vista ultimate. HP solutions asked me on an upgrade to get the printer etc drivers and software updated for win 7. I downloaded the complete installation as directed by HP and the installation version, the computer just sits there in the part of installing software and then comes up with the next Dot - 4 Wrapper message repair. This file does not exist and is required for installation. then it gives me the necessary dll. who is C:\windows\system32\hpzidr12.dll manufacturer HP version 0.0.0.0. Where can I get this DLL file? I can't support for HP because my printer is under warranty and of course all the HP wants is your money if you have a problem and certainly no worries to try to help their clients regarding this problem. I installed their patches, and they do not work. Now, my printer is not fax or copy. It is connected wireless and I did HP diagnostics and wireless printer software and device software and several patches there including the dog patch, and the patch scan. always uninstall and reinstall the software reveals the same problem and when you make the wireless Assistant and Assistant Diagnostics my printer is recognized and pass all the tests. also the wizard test to the PRINTER and fax work just fine, and I can send and receive faxes and copy and scanning, fine print. When on my computer, however, the tests work as leader, however, when I go to HP solutions program gives me an error (yellow triangle with exclamation point) and States printer is not connected. Yet, I can print and scan from the software, but I cannot fax or copy an error message appears and States may not connect to the printer. MY Device Manager and IP address and printer Wi - Fi testing and diagnostic diagnostic all work well and find my computer and also do report no problem Firewall etc. I guess the program of upgrading hp had me use to get win 7 working with HP software solutions has a defect. I uninstalled the upgrade HP Software Download Center gave me and tried to install my original software I got with my printer when I bought it and it signals it is impossible to install the software under win 7. Yet once, I try to install the software version download full reports HP will modernize my HP solutions to work in win 7 and again once I get don't find it the above dll file and that it is necessary to make the installation work. So where can I get the correct version of the HPZIDR12. DLL VERSION 0.0.0.0. ?????

  I guess it's the library file of dynamic links that I need to get my HP software solutions to work in win 7. I have had some discussions with HP technical support and had 5 different technicians try to help me rounded up to 20 hours multiple msconfig takdowns etc etc and I have a program that does not work. What is a registry problem? I ALSO HAD A PROGRAM WHICH IS SUPPOSED TO CHECK AND FIX REGISTRY, FILES AND IT DOES NOT SOLVE THE PROBLEM.

  Please HELP ME AND maybe A COMPUTER GURU CAN GIVE ME SOME INFO ON HOW to SOLVE THE MYSTERY OF THE HP solutions SOFTWARE DILEMMA?

  SINCERELY,

  OWS

  Hey everybody. ID suggest trying the following steps to see if it solves the problem:

  Solution: re - register the MSIexec service

  1. In the Windows taskbar, click the Windows icon ( ), type run in the text box search programs and files and then click run in the top of the dialog box. The run window opens.

• If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  This is a user to user forum. You don't talk to Apple.

  You can report a problem with applications to http://reportaproblem.apple.com and request a refund as well.