Rescue and recovery cannot find backups - EXCEPT in the restore function. Help

Similar Questions

• Rescue and recovery cannot delete backups

  Hello

  I have problem delete old backups with Rescue and Recovery - always when I try to delete them, it seems to work, but it is not, it never ends... I tried to remove one of all backups, only the last or only the oldest or all of them together, but without effect. I have 6 backups about 45 GB together. And by the way that r & R does not well at all - also when I click on optimize backup storage space, it does not work...

  Eventually, it is normal that when deleting old backups, computer seems cold and it takes a long time, but I don't know if it never ends.

  I have the latest version of Windows XP Pro SP3, R & R 4.21.0016 R61.

  Is there a solution?

  Thank you very much!

  V.K.

  Uninstall rescue and recovery of add/remove programs. It will remove the backups in this way.

• With the help of Rescue and Recovery to make backups of 3 different machines

  Hello, I have three laptop Thinkpad T400, X 61 and R61i. I want to back up by using an external hard drive. The HD is divided into three partitions, the smallest of X 61, the middle of R61i and most importantly - for T400. I backed up all my laptops in the appropriate partitions (base backups), but now, so I want to make partial backups, they go to the bigger partition (for the T400). Is it possible (and how) do R & R to always use the same partition for each laptop while safeguarding it?

  A few notes, to respond to your previous post:

  (1) Sysprep is used by administrators to deploy and image system to other machines. Basically, the system starts standalone RNR and save the image (drive C and the same HARD drive partitions) on the service partition.  Comment enumeration pleasure has to with additional partitions on the C drive HDD.  For sysprep to work, additional partitions must be of type Extended. The windows PE, is a windows "skimpy" PRE environment. For win7, the EP is based on Vista with a small set of win7 features added.  Thie PE is used for developers (as Lenovo) to install their systems.

  * None of this applies to a user at home like you and me *.

  (2) the logic used in the RNR for the GUI vs bent the advanced GUI are DIFFERENT.

  Example: the user has part C, D and E on C disk HARD drive.  Uses advanced parms to set backup (local) to go to E drive.

  If the backup through the advanced graphical interface, drive E is honored.

  If the backup is performed through simple GUI, the partition with the largest free space is used.

  Note: using the Second HARD drive don't offer NO choice to designate a partition target of \RRbackups.

  (3) view of backups.  It's clearly too.

  When a backup is performed, and RNR is locked on him, it will REFRESH the registry entries for the content of backup.dats in the \rrbackups folder. Subsequent backups of view will probably be read from the registry. That is to say no record of reloading. Simpified mistletoe might once again, just to use the registry, the locks of GUI in the new backup folder.

  (4) your letter removal/restoration

  a: I have no idea how autonomous RNR will react to the 3 folders on the second \rrbackup, IE the part 1, 2, 3.

  b. If rnr backups locked in the wrong \rrbackup folder, you will have a total mess. A symptom of this: you take a basic (full) backup, and the next backup, which should be an incremental, is actually another full backup.  This error could occur if you deleted the wrong letters.

  (5) you have a mess.

  If I save it again this PC, R & R is a point instead of a differential backup<>

  It would take a lot of work on you end to look in the backup files.  Not worth it.

  Again, the simpifed GUI backup use different logic. He likes the larger partition.

  From what you say, you used simplified and got the base of the machine backup 3 all go good part 1, 2, 3.

  Somewhere in this mess, he locked in a \rrbackups without a base backup folder and took another backup.

  who knows.

  ==

  Release notes:

  Review 4
  ----------------
  Location of backup changes when you select a smaller partition through the advanced interface of the Rescue and Recovery program.

  In the advanced interface of the Rescue and Recovery program, you select a partition more small capacity on your local hard drive as the backup location. Then, you switch to the simplified interface to create the backup. However, the backup is created on the partition with the highest capacity.

  To resolve this problem, back up your system in the advanced interface of the Rescue and Recovery program after you have selected the backup location.

  ===

  The solution is the cleanest way to follow. I would always use the GUI advanced for now on.

• Rescue and recovery lists no backup on USB Iomega eGO drive

  Hello

  I have been using an Iomega eGO external backups USB drive.

  I was able to identify and remove (if necessary) backups in Windows 7 and rescue & recovery running, but I can't get the list of backups at the start of a recovery in rescue & recovery DVD.

  Basically I replaces unencrypted with a SSD hard drive that supports encryption.

  The goal was to use a full backup immediately before removing the HARD drive to restore the complete system.

  At the start of the recovery DVDs, recovery utility & rescue lists not all backups, even when the check box for the list of backups on other systems is checked.

  It makes no difference if the selection of THE places or USB external drive.

  Any ideas?

  Backups are not much good if you can't get back them.

  If my old drive did not then I would be in a worse state than this. I can't say I'm impressed.

  Well, I've finally sorted this issue.

  I tried to create a new recovery disk.

  I even tried the recovery time in Windows and see what backups it detected. Yet once, I drew a blank.

  The question was this:

  On my W510 at least, none of the USB3.0 ports are recognized by Lenovo rescue and recovery software when you select the USB storage device. Once connected to a single USB 2.0 port the USB eGo has been recognized and listed backups.

  Unfortunately, this means a minimum of 6 hours to restore from a full backup!

• Managed to install XP Mode but cannot find "Windows XP Mode" in the folder "Windows Virtual PC" and also cannot find any file with the extension of the vmc

  Dear friends,

  I'm using Windows 7 Ultimate 64 bit

  I'm really happy with the answers given on this subject, but after the installation of "WindowsXPMode_en - us.exe" and "Windows6. 1 - KB958559 - x 64 - RefreshPkg.msu ".
  installation went well but I can't find any file on my computer with vpc extension, and I don't see the Windows XP Mode folder in Program Files.
  When I try to reinstall, I get the message that it has already been installed.  In folder options, I enabled see all files including system files.
  Thank you!

  Thank you very much!!!

  After I posted the question (and struggled with the issue for a while),
  I decided to uninstall Virtual PC and XP Mode, and then when I reinstalled
  them everything was fine.
  In any case thanks for the elaborate and useful response which I'm sure
  others will benefit from it.

• Rescue and recovery 4.2, do not recognize the Ultrabay drive

  I have the T61 and strives to save my primary HDD to my secondary HDD in my housing Ultrabay.  For some reason, it is not recognize a drive is there, but I have D: up and and am able to access the files without any problems.  What I am doing wrong?  BTW, I save on my USB stick thin and currently it is not connected.

  George

  Check the disk management.  It seems that the drive can be configured as a dynamic volume, which does not recognize RnR.

• Lenovo 3000 N200 - cannot access Rescue and Recovery - MBR poss problem?

  I have a Lenovo 3000 N200 sick who was running XP home. I could not start XP and can only access the Rescue and Recovery utility in the Lenovo recovery Partition that would be to rebuild the hard drive to factory settings IE. Windows XP with no data. I managed to copy the data using a Paragon backup cd and then made the fatal mistake of attempting a repair MBR, which was a very tempting option on the Paragon rescue cd. Now, not only it does not boot to XP, but I can run is even more Rescue and Recovery to reinstall XP which is the problem!

  If I boot with windows install disc and take the option recovery console it stops, statement that "recovery console could not find the hard drives connected to your computer. Setup cannot continue. "

  I was wondering if someone another backup MBR restore could help me with this?

  So, if someone has a Lenovo 3000 N200 work and is willing to try to save the MBR to send it to me, then please get in touch. It is probably useful to make a backup for yourself where the same problems happen to you!  In my view, there are a bunch of programs that backup the MBR for example MBRtool, MBRWizard and so on.

  Any ideas, offer accepted with gratitude.

  Yes I know I could buy the Lenovo recovery disk, but it is a matter of principle for me avoid paying £50 or so if I can avoid it! We'll see if we can help here...

  Thank you

  Simonides

  I am pleased Andyp!

  The solution was to set the primary partition to inactive and value the recovery partition Active, then restart and use the Lenovo Care button (now finally works) to access the function of recovery so I could return the laptop to factory State.

  No doubt there are plenty of ways to do it, but the approach I took to solve this problem is released under

  1. use another PC to download Paragon backup and restore (I actually used the trial edition now but the free edition may have a similar feature)

  2nd burn a CD bootable backup and recovery 10.0.

  3. start the CD Lenovo, and after a long wait, a menu should appear with 11 options, the first of them being Paragon backup and restore.

  4. Select Paragon backup and restore.

  5 select properties in the pick a task window and you will see two partitions, a big enough (in my case Go 143, called Preload) and the other is quite small (6 GB called SERVICEV001).

  Note: this is an opportunity brilliant to use the Back Up Partition option to make a backup on external drive USB of the two partitions as the reconstruction of the hard drive with Lenovo Care button you will lose all data.

  6 right-click the partition preloads and select Edit and set idle

  7. made the SERVICEV001 partition right click and select Edit and set the Active

  8 remove the backup and recovery of CD and put it somewhere safe

  9. restart the PC and Lenovo Care button (might be called something different) should now work, allowing you to restore the hard drive to factory settings which will erase all data of a personal nature. You did a backup?

  10 Windows should then start as usual, reinstall Paragon backup and restore, and restore your data.

  Finally, look at this as a lesson to

  (a) you get a writable DVD and use the Lenovo menu under windows to create a floppy disk from Lenovo rescue and recovery started.

  (b) use Paragon or equivalent to create copies of images of each partition and ordinary differential copies of the primary partition.

  I hope this will help other owners who have a hidden rescue for example partition. IBM and HP and would like to receive feedback.

  Finally, I must acknowledge assistance patient e-mail provided by Taisia Smirnova Paragon support by offering me this solution.

  best, Simonides

  (If you found this helpful please click on the star to give me a point Bravo!)

• Rescue and recovery blocks for hours at 0% of backup

  Hello

  My R61 ran quite OK, but slower over time. I got through rescue and recovery made a backup of the entire system on an external hard drive. (I had come back to XP and recently did a total system backup on the external HD). So I haven't started the rescue and recovery, thinking that he should simply reinstall it previously saved system. Alas at step 2 the progress of rescue and recovery, the new generation of the system stopped. Black screen with the message: «backup system is...» 0 % ». Here I wait for hours. Nothing progesses.

  What should I do? Island of 'progress' is already happening for 6 hours! (I see that my external HD flashes from time to time, but the computer does not seem to do anything).

  What should I do? I fear that if I press the power button to restart the computer, I will plant it completely.

  Please help me!

  Thanks in advance

  Roger

  Rescue and recovery hung several times for hours. Yet, it seemed to work after 20 hours. Puhhhh...

  Lenovo at: Your UI during the rescue and recovery process is ineffective. He left me without any feedback for hours. Almost, I rebooted the computer during critical backups. Here you certainly should help the user to understand what to do and what not. How can I find out, it's OK to have a bar saying 0% progress made for 8 hours.

  Even now, I don't know what to do. The computer restarts, windows is OK. But now I can turn off the computer or is always something during rescue and recovery. The last time, he says, it is step 2 on a total of 5 steps. Is it still now something in the back? The rescue is complete? Where is the message telling me, he did the job.

  All users: be patient, do not hit anything it either by running a rescue and recovery.

  Lenovo: By the way, I had - after installing my computer with xp - makes a backup of the system. that I repeated it several times. When my HD arrived full, I remove some of the older versions, because anyway, I had the newer versions which worked perfectly. Alas, I didn't, which obviously rescue and recovery done a system save, later versions are simply updated. By removing the first version, I lost all the! So, I ended up having no actual backup of a validating at the beginning.  In short: Rescue and Recovery can be a tool very well for an IT expert. For the average user, there are much too many traps. Lenovo: Try to it you like-centered-design user instead of the user Board Chinese garbage, if in the future, you want to keep as «almost IBM» brand name For me, Lenovo - in this regard - is more "almost Chinese It-garbage".

• Rescue and recovery of backup fails: current drive does not match the previous backup

  I have just rebuild my T60p with a new hard drive for the recovery of Lenovo CD via the rescue and recovery CD. Once the system restore is complete and the laptop running, I took a full backup using Rescue and Recovery. This backup is the C:\ drive which was the only drive I had and was on a USB hard drive.

  In recent days I have the C:\ split in two, giving me a new D: drive, patched all system software, added my own data, and obtained the machine configuration as I want. I've also trashed the R & R hidden partition so I could make a bigger drive D:\ and created my own bootable CD R & R for future use - not that it makes a difference.

  Now, I want to take a second backup with the Rescue and Recovery tool. Naturally I want to back up the disks C:\ and D:\, but the backup fails saying: -.

  "The last backup of this system include the following drive letters: C: .

  Your system is now back up these drive letters: C: d:

  Please define drive letters, as they were before and Christine backup. You may need to exclude partitions created since the last backup. »

  Is there anyway that I can make a backup of disks C:\ so my D:\?

  The only option I see is to delete my previuos backup and I don't want to do because it can be useful in the future if I still want to restore my system to original state manufactured.

  Suggestions anyone?

  Thanks, Iain

  Given that you have saved on an external USB disk your backup will be saved in a

  the folder named RRbackups.  If you rename this file I - think - R & R going to think

  you do not have any backups, so the next backup will be a 'base '. If you

  never have to restore the original of your 'base' backup, rename the folders should allow.

• Question of rescue and recovery, and Client Security solution

  I have a thinkpad edge e220s for home use and I am trying to understand that these two thinkvantage tools will be of no use to me since I'm not on a corporate network or whatever it is (all marketing materials HE mentions admins etc.).

  Is the rescue and recovery just a backup solution with imaging of disk (as ghost)? I use a drobo for all my data storage, so I am not too concerned about backups as the drobo offers redundancy in the event of disk failure. The laptop has a SSD which doesn't have a lot of capacity if I don't want unnecessary tools that will have a lot of space. However if the rescue and recovery offers really useful features then I might consider its installation (and not using the backup feature). I could not make out what marketing materials meant by the solution of a single button for viruses and crashes.

  Second, the client security solution features other than Vault/Manager password on my model? I'm already using the beta version of the new (4) version of password manager which is autonomous and requires no client security solution. Again once the marketing material does not help a user at home like me understand very well.

  Any help will be appreciated!

  Based on your description I don't think rescue & recovery or Client Security Solution any value for you.

• Rescue and recovery work do not

  I erased from my hard drive and installed Ubuntu. Now I need Vista to use some software to test for my state bar examination. Rescue and recovery disks as well as keep the f11 system restore gives me an error of starting. Vista is gone for good? Lenovo wants to charge me $45 to send discs that will work. Can get an a .iso for this version (Vista Business SP1 64, I think) somewhere and use my activation key product on the lower part of the PC? I don't have time to search the forums and I'm not an expert. Help, please.

  http://www.mydigitallife.info/2009/04/29/Windows-Vista-with-SP2-RTM-slipstreamedintegrated-DVD-ISO-i...

  something here should work for you.

• Rescue and Recovery to WIN 7 - T510

  There is a Rescue and Recovery to WIN 7 (32 bit) - T510?

  I need to back up data, but there is none that program!

  Can I use one for vista?

  Anyone? ]

  DS, welcome to the forum,

  Rescue and Recovery® 4.3 by Lenovo on the TVT matrix site.

• Rescue and recovery will not restore backup files it finds when starting

  I recently had a system problem on my Lenovo computer and had to recreate the image. When I try to restore my backup using rescue and recovery (R & R), they prove inaccessible. How to access these backups?

  Details of the options selected in R & R are attached, as an image on the screen of the settings dialog box.

  Running R & R, backups (on an external HDD USB) are visible and can be selected as expected. When the computer restarts in the space of restoration work, after a warning do not turn off the power, you get the error message "the restore has failed because the backup was not found at the specified location. Accept that the computer restarts in Windows. In this case regardless of the options selected at the start of R & R.  Where appropriate I select the USB external storage device in the Setup program and select a backup of those listed.

  I also tried updating all Lenovo utilities, including R & R. The option 'get new updates"errors when downloading the package information Lenovo Service Center (1 on 1) at the helm of the 30% with the error" Exception should not met!

  

  A lot of ongoing issues.  Many Lenovo post deal with each issue. Intel, system update, create a recovery to the USB media.

  For now, I'll address your problems of rescue and recovery. It seems that your system worked well, until a database had records in doubles in it, and you want to use RI to restore a backup on your USB.

  Then you have attempted a return to the factory, which show a lot of questions.

  If I understand your request, you want to restore your system to some time in the past, using a backup RNR. Either last week or 2 months ago. Something that works.

  ===

  RNR will save all partitions on the disk C DD.  It never saves another HARD disk.  2 readers warning has been around for a while. If C and D are on the C drive, HARD drive, it will run through RNR.

  Single file restore only runs on the windows RNR.  But there is no need to restart standalone RNR (pf11 during startup).

  It is ok. At least the RNR version on windows can find and restore your USB /rrbackups, of 5 min or 30 hours. This works.

  ==

  Factory restore installs a RNR version right here. This version probably does not match the version on your USB. If you started the RNR factory with the USB version version, you might expect not found messages.

  ===

  On your system windows today, please state the version installed.  Start using pf11 and indicate the version installed.

  You cannot create recovery media and rescue on the same device. Your luck if anything boots on the USB (other positions).

  Essentially, the RNR standaone version must match the /rrbackups on USB.

  =

  How do restore you to the factory settings? pf11 through the work of rnr or external cd/dvd?

  You are the original owner of the machine?

• Rescue and Recovery backup not file system - without error message

  I use, since 1985 the first IBM, Lenovo then. I was very happy, my next Lenovo will be bought next spring.

  But I'm just very disappointed. Daily tracks of rescue and recovery on the local disk, which later are copied to a backup drive.

  The program has never shown an error on the screen and still run perfectly-, I thought!

  A few days ago, I got a Windows error for the first time. There are a lot of missing files.
  I restored the system on the R & R and reboted. But cannot start.
  With a boot disk, I booted the system and could now see that all the Windows directory was empty!

  Unfortunately, I can not in R & R files see what files and directories contain a backup? Or can you?

  Question 1:

  So I would like to know how if someone can enlighten me.

  Then I started to investigate on what had happened. In c:-Library SWSHARE I found some files that I see is connected to R & R.
  In the engine.log file, I see R & R has written a large number of error lines, of which a part is reproduced below. File dates to 2011 and there are errors all the way

  Question 2:
  Why the program not onscreen when R & R run display errors, so that the user knows there are errors?

  Now I'm sitting at the bottom with a long nose, after 2 days and nights, trying to find a solution and restored the system several times and do not know how the file system works will come back on my PC so normally again.

  Be more happy if someone can tell me how to solve this problem.

  Here is a selection of error lines:

  Thu 17 Oct 08:41:59 ENGINE 2013: failed to send an IOCTL_FFDRIVER_ENCRYPT_OFF
  Thu 17 Oct 08:43:38 engine 2013: br_funcs.exe - version is '04.17.20a.00 '.
  Thu 17 Oct 08:43:40 engine 2013: CopySAM called with pwszDestination = "C:\RRbackups\common".
  Thu Oct 17 08:43:44 engine 2013: out of CopySAM with dwRet = 0 x 00000000
  Thu 17 Oct 17:00:09 engine 2013: br_funcs.exe - version is '04.17.20a.00 '.
  Thu 17 Oct 17:00:09 engine 2013: DeleteSISAndExclude (delType 1, drive letter C, Destination 'C:\RRbackups', level 12)
  Thu Oct 17 17:01:25 engine 2013: DeleteSISAndExclude out with return code 0 x 00000000
  Thu Oct 17 17:01:59 2013 engine: br_funcs.exe - version is '04.17.20a.00 '.
  Thu Oct 17 17:01:59 2013 Verbatim: WriteDriveContents (DriveLetter ='C:', Dest = 'C:\RRbackups', level = 13, SleepCount = 0, DeviceType = 1, dwOptFlags = 0 x 00000001)
  Thu Oct 17 17:05:48 2013 Verbatim: 0x00000010883e6399 - space required before compression
  Thu Oct 17 17:05:49 2013 Verbatim: 0x00000001ef30e1bf - estimated space required after compression
  Thu Oct 17 17:05:49 2013 Verbatim: 0x0000001dae2dd000 - currently available disk space
  Thu 17 Oct 17:07:27 2013 Verbatim: can't get exclusive lock for the entire file 'C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\cookies.sqlite-shm' - WinRC = 0x00000000
  Thu 17 Oct 17:07:30 2013 Verbatim: can't get exclusive lock for the entire file 'C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\healthreport.sqlite-shm' - WinRC = 0x00000000
  Thu 17 Oct 17:07:31 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\parent.lock" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu 17 Oct 17:07:33 2013 Verbatim: can't get exclusive lock for the entire file 'C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\places.sqlite-shm' - WinRC = 0x00000000
  Thu 17 Oct 17:07:34 2013 Verbatim: can't get exclusive lock for the entire file 'C:\Documents and Settings\Bendt Skov.DK\Application Data\Mozilla\Firefox\Profiles\gbkxfkqd.default\webappsstore.sqlite-shm' - WinRC = 0x00000000
  Thu Oct 17 17:08:28 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:08:30 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:02 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\NTUSER." DAT' and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:09 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\Bendt Skov.DK\ntuser.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:15 engine 2013: CreateFileW failed for the file 'C:\Documents and Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG LocalService' and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:16 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\LocalService\NTUSER. DAT' and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:17 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\LocalService\ntuser.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:18 engine 2013: CreateFileW failed for the file 'C:\Documents and Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Settings' and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:19 engine 2013: CreateFileW failed for the file ' C:\Documents and NetworkService NTUSER. DAT' and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:20 engine 2013: CreateFileW failed for the file "C:\Documents and Settings\NetworkService\ntuser.dat.LOG" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:09:25 Verbatim 2013: cannot save short name of "C:\hiberfil.sys" - WinRC = 0x00000020
  Thu Oct 17 17:09:25 engine 2013: impossible to attributes of record for the file "C:\hiberfil.sys" - WinRC = 0x00000020
  Thu Oct 17 17:09:47 2013 Verbatim: cannot save short name of "C:\pagefile.sys" - WinRC = 0x00000020
  Thu Oct 17 17:09:47 engine 2013: impossible to attributes of record for the file "C:\pagefile.sys" - WinRC = 0x00000020
  Thu Oct 17 17:11:50 engine 2013: CreateFileW failed for the file "C:\Program Files\Bitdefender\Bitdefender\onaccess.dat" and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:19:49 motor 2013: jump from the C:\Program Files\Bitdefender\Bitdefender\onaccess.dat file at the request of the user
  Thu Oct 17 17:23:10 engine 2013: CreateFileW failed for file ' C:\Program Files\Common Files\Bitdefender\Bitdefender threatens Scanner\smartdb - ntfs.db' and the reason was not a sharing violation - Windows RC = 0 x 00000020
  Thu Oct 17 17:33:13 engine 2013: jump to the folder C:\Program Files\Common Files\Bitdefender\Bitdefender threat Scanner\smartdb - ntfs.db at the request of the user
  Thu Oct 17 17:37:08 2013 engine: BackupFile failed - unable to "C:\WINDOWS" BackupRead - GetLastError() returns 0x00000020
  Thu Oct 17 17:37:08 2013 engine: unable to BackupFile directory C:\WINDOWS - dwRet = 0 x 00000516
  Thu Oct 17 17:37:09 2013 Verbatim: can't get exclusive lock for the entire file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Outlook\outlook.pst" - WinRC = 0x00000000
  Thu Oct 17 17:37:13 2013 Verbatim: can't get exclusive lock for the whole of the file "C:\Documents and Settings\Bendt Skov.DK\Local Settings\Application Data\Microsoft\Outlook\Personal folders (1) .pst '-WinRC = 0 x 00000000"
  Thu Oct 17 17:37:15 2013 Verbatim: can't get exclusive lock for the entire file "C:\Privat\bendtskov-hotmail Arkiv.pst" - WinRC = 0x00000000
  Thu Oct 17 17:37:16 Verbatim 2013: can't get exclusive lock for the entire file "C:\Privat\morkebjerg-hotmail Arkiv.pst" - WinRC = 0x00000000
  Thu Oct 17 17:37:17 2013 Verbatim: WriteDriveContents exit with return code 0 x 00000000
  Thu Oct 17 17:37:25 engine 2013: br_funcs.exe - version is '04.17.20a.00 '.
  Thu Oct 17 17:37:25 engine 2013: CopySAM called with pwszDestination = "C:\RRbackups\common".
  Thu Oct 17 17:37:26 engine 2013: out of CopySAM with dwRet = 0 x 00000000
  Thu Oct 17 22:34:38 engine 2013: br_funcs.exe - version is '04.17.20a.00 '.
  Thu Oct 17 22:34:39 engine 2013: CopySAM called with pwszDestination = "C:\RRbackups\common".
  Thu Oct 17 22:34:42 engine 2013: out of CopySAM with dwRet = 0 x 00000000

  
  

• Cannot re - install Rescue and Recovery

  I have seen "backup" etc. in the menu of the Toolbox and uninstalled hastily - but actually I managed to uninstall Rescue and Recovery (recovery of blue button style). Now I can not reinstall it-"the installation was interrupted" - "your system has not changed." No idea why. Also cannot install SystemTap. Any ideas? Sorry I have no information better than this. The system works perfectly and all updates are installed. Just no notes R & r.: the works of blue button - it starts in a version of R & R. But if ever I need this facility, I can not trust to really work unless R & R gets reinstalled from the Windows side.

  OK found the answer. I was using the administrator account. I logged in as account owner, and the installation was successful. Thank you for my help, me!