Reset and blackBerry-help blackberry Smartphones pass word login

I forgot my password and I not clicked the forgot password link, I was asked to answer my security question on my device I did a link has been sent to my email. I clicked on the link, but it does not accept the answer to my security question after several attempts I was blocked for 15 minutes. I said I don't have that one more attempt before my camera will be permanently blocked. I don't know if I have the right answer. It's frustrating.

No, it is not impossible to solve, but I was really confused by your original question.

So, you really need to make sure that if you had a capital letter in the password and secret question.

It must be remembered the BlackBerryID password or secret answer to the question. Without either, you're stuck.
Your choice is:
-Use a different e-mail account to create a new BlackBerryID (with which you will lose access to all apps purchased using the 'forgotten' first BlackBerryID, or)
-Find the initial email you have been sent to confirm the initial BlackBerryID and there are a link to click to cancel and delete the account. Click on this, delete the account and then you can use that same e-mail to create a new account.
Good luck.

Tags: BlackBerry Smartphones

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