Resizing of printing problems on my HP Envy 4500 wireless printer

I am trying to expand a boss. I went to the copy function & then the function of resizing and enlarged to the size I want then when I try to print I get a picture of a piece of paper with little up & arrows and nothing happens, it will not be printed. At the beginning it was printing, but not extended just fits the original size, and then he began to make the paper arrow image and printing of do not. Help! Thank you

Hi @Lovebears

I can't help but wonder if the firmware of the printer may not be up to date. Please use the following link to update the firmware;

Is the Version of Windows on my computer 32-bit or 64-bit?

This Firmware update improves and addresses the following issues:

  • Regular license of delivery/pads
  • Improves the reliability of your device connectivity
  • Corrects the minor defects

Also, you have the printer connected directly to a wall outlet or is a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

↑ This is not limited to the Laserjet printers.

I hope this helps.

Tags: HP Printers

Similar Questions

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    Hi @garden-2009.

    Welcome to the HP Forums!

    I noticed that you have problems with the resizing of the copies with your HP Envy 4500 printer. I'm happy to help with this problem!

    To download the latest firmware, please consult this guide, get printer updates for HP Deskjet Ink Advantage 3540, 4640, HP 4500 ENVY and HP Officejet 4630 e-all-in-one printer series.

    I would also be sure that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

    Let's start with these two steps and see what happens!

    Thank you for posting!

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    Hello

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    Hello Jesse_B,

    Welcome to the HP Forums!

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    If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

    If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

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    I want to help you with this.

    Tap the icon on the 4500 wireless want. Note the IP address.

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    You can also call our Cloud Services to 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

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    Hope this guide clears things up for you and have a wonderful day!

  • HP Envy 4500: HP Envy 4500 printer problem

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    Hello

    Thank you for using the forum.

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    You go to the front panel and press the 'Wireless', and it will display the IP address.

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    https://goo.GL/m4hexn

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    You may consider to change the address of your printer to Static if it is what the cause of your problem.

    Let us know.

    Thank you.

    Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

  • HP Envy 4500: Claim Code problems. The printer is already done.

    Hello

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    I managed to get this working afterwards by registering a new user account with HP with a different email address.  Not an ideal solution (and apparently not a rare either) but at least it works now.

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    Hello

    Such a most likely occurs as a result of a problem with the scanning hardware.

    Follow these steps to solve this:

    http://support.HP.com/us-en/document/c00587971

    If the product of the repairs are needed to fill this form to contact HP support, be sure to select your region by clicking on the country of change:

    https://support.HP.com/us-en/contact-HP/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876

    Shlomi

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