restarting the computer mode standby

Hello, when I put my computer to sleep or turn it off, it goes to the top and comes to the blue screen asking me my password. Sometimes, I get the "ease of access" options and have to close this dialog box, so it's maybe part of the problem. The only way I can turn off the computer of power off and remove the battery. Any ideas? I think it started after an automatic update of Windows 7.
Tom

Hi Thomas,

·         Are you referring to the login screen - request password?

·         What happens when you close the Accessibility dialog box?

You may experience this problem if the computer does not stop correctly. Follow the suggestions below for a possible solution:

Method 1: I suggest that you check allow this device to wake the computer have a check mark.

Here are the steps:

a. click Start, type Device Manager in the search box.

b. go to the Device Manager.

c. click on keyboard, it will display your keyboard, right-click and go to Properties.

d. Select power management.

e. check allow this device to wake the computer.

Follow the same procedure for mouse, restart the computer and check if it works properly.

Method 2: I would also say that you update your display drivers, you can log on to the manufacturer's Web site and download the latest drivers and install.

For more information:

The problems of wake the computer from sleep mode

http://support.Microsoft.com/kb/266283

Method 3: I suggest you to perform troubleshooting of power utility to set the power of your computer settings and check if it works properly.

For more information, see the following articles:

Open the troubleshooter of power

http://Windows.Microsoft.com/en-us/Windows7/open-the-power-Troubleshooter

Sleep and extended: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/sleep-and-hibernation-frequently-asked-questions

If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Let us know if it helps.

Tags: Windows

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