ROM dvd missing in windows 8

Similar Questions

• Satellite Pro 2100: CD-ROM/DVD-ROM is missing - error code 39

  Hi all

  After an unsuccessful attempt to install a key USB TV, my DVD/CDRW drive has disappeared. It still works, I can hear it working, but Windows XP does not know more that the computer has this feature. It also is not upward under 'my computer' more. System Device Manager also tells me there is a problem (code 39), and displays an exclamation point in front of Mat * un UJDA740. What can I do? How can I recover my CD-ROM/DVD-Rom drive?

  Thank you
  SHL

  Hello

  This issue has been described a lot of time in this forum, and the solution has been found.

  Please check this forum announcement:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=13843&MessageID=50483

  I guess that the solution to this Microsoft Web site will help you:
  CD-ROM drive or DVD-ROM seems to be missing
  http://support.Microsoft.com/default.aspx?scid=kb;en-us;320553

  or

  http://support.Microsoft.com/default.aspx?scid=kb;en-us;314060

  I hope I could help

• CD-ROM/DVD-ROM missing from Device Manager, FRUSTRATED!

  I jumped on my computer today, to copy a disc in iTunes and found that Windows is for some reason, do not recognize my DVD/CD drive.  Now, the drive is very good; This works.  I put in a disc and it runs.  But that's all.  I go to Device Manager to see what is the problem and I find that the knot of READERS of CD-ROM/DVD-ROM is missing altogether.  -What happened?  If anyone can help (not you, Rob;) I already tried everything in your list of suggestions), please.  I would appreciate.

  DT

  Hi Dtorres,

  • What exactly do you mean by it works when I insert the disk?

  If the device is missing in the Device Manager, it may be due to hardware failure or if the drive cables are not connected properly. This can also happen if there is a damage in the drive cable, windows will not be able to detect the drive.

  However, you can contact the computer manufacturer to verify if there is any firmware that you can install for the CD / DVD player and if you can run a diagnostic tool for the material.

  You can also start the BIOS of your laptop and check if the drive is detected in the BIOS and post back the result.

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows cannot load the driver for this hardware device because a previous instance of the device driver is still in memory. (Code 38) FOR the CD-ROM/DVD-road DRIVE

  I just downloaded iTunes and now my = CD-ROM/DVD-ROM Drive does not work on my Compaq laptop. This is the error that he sees when I go to Device Manager. I need this problem as soon as POSSIBLE, I work on websites and I can't go without my CD burner. Anyone who can help help please. I'm panicking right now.

  Thank you

  Hello

  Use system restore to before that you installed iTunes when the drive was working.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ======================================================

  If necessary:

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD-ROM/DVD-Rom missing or disappeared

  Hello Microsoft community.

  I wanted to know if anyone has a solution to make my DVD/CD drive back drive work on my computer?

  I am running Windows Vista on a HP Pavillion laptop on a little more than a year)

  A couple of days, I noticed my CD-ROM/dvd-rom was missing from 'My Computer', which was listed as E drive and missing from my list of Device Manager.

  In my registry upper/lower filter is NOT listed

  However, DVD/CD Rom Drives IS listed as a default value in the registry TYPE: REG_SZ

  and CD ROM IS listed as (class) in my registy-TYPE: REG_SZ.

  -J' tried the restore and - last good known already

  but it did not help.

  Thanks in advance for any help you can offer to solve my problem

  kb2009

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD-ROM/DVD-ROM is missing after disabling the Jmicron RAID

  My computer ran with raid jmicron and which does not allow playback of DVDs or write, so after that I upgraded from my hard drive to 500 GB for a 1 TB HARD drive I changed from IDE to AHCI and disabled the jmicron raid so I had to install a new copy of windows from usb.

  Without the jmicron raid, windows does not detect my CD-ROM/DVD-Rom device.

  The DVD/CD drive does not appear in the Bios or Device Manager.

  64-bit Windows 7 Home Premium

  Hello

  Thank you for the update.

  I'm sorry for the late reply.

  I suggest you try using the steps described in this article and check the issue.
  Reference:
  Error: A required CD/DVD device driver is missing - when you boot Windows 7 or Windows Vista installation disc
  http://Support2.Microsoft.com/kb/952951

  Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Please keep us informed of the status of the issue.

  Thank you

• The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

  My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

  Hello

  Have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Update the driver for the CD/DVD drive and check if that helps.

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Run the fixit for the following Microsoft Fixit and if it helps.

  Your CD or DVD drive cannot read or write media:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 3:

  Uninstall and reinstall the CD/DVD driver and check if it helps.

  Follow the steps to uninstall and re-install the drivers.

  a. click on start toreduce this includes this im and then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  Hope the information is useful.

• can't see the Dvd rom after the Update window window 10 7

  can't see the DVD rom after the Update window 10 window 7.

  Hi Michael,

  Thanks for posting your query in Microsoft Community.

  We would be happy to help you with the problem you are facing today. I understand the difficulty that is the problem, and I suggest you follow the methods below:

   

  Method 1: Run the troubleshooter of material and check.

  Follow the steps to run the Troubleshooter:

  a. type Troubleshooting in the search bar and click on it.
  b. click hardware and sound.
  c. click on Windows Media Player DVD and follow the instructions.

  Method 2: Uninstall, reinstall the drivers CD/DVD.

  a. press the Windows key + X , and then click Device Manager

  b. expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.
  c. When you are prompted to confirm that you want to remove the device, click OK.
  d. restart the computer.
  e. After you restart the computer, the drivers will be installed automatically.

  Method 3: Download/install the driver CD-ROM/DVD-ROM from the computer manufacturer's support Web site.

  Visit the computer manufacturer's support Web site and install the latest driver CD-ROM/DVD-ROM and check.

  Hope it will be useful. Incase if you still have any other queries please respond with more details and we will be happy to help you.

• Inspiron 531... CD-ROM/DVD-rom missing

  I read all the articles here Regedit. I did none of the people in my registry but I also no longer can I read or burn CDs or DVDs.  The bios indicates no CD-ROM/dvd-rom and nor does the Device Manager.

  So I thought that I woul go to d / l support and get the drivers... I have great except there is no drivers for the CD-ROM/dvd-rom.

  I burn or USED to burn movies for her grandchildren and really want a burner.

  This machine has XP

  
  

• Satellite A205-S6808 corrupt driver CD-ROM/DVD-ROM - Code 39

  My driver is corrupted for my CD-ROM/DVD-ROM drive.

  There is absolutely no support for my model on the Toshiba homepage.
  I tried to download the drivers for the L L505 series since my tech friend said that he must have worked. He did not.

  The parade of device upward, but I get a message from missing or corrupt windows driver.
  I am running win 7 32 bit and the DVD drive is the same one that came installed when I bought the laptop.

  This is the message I get "Windows cannot load the driver for this hardware device.
  The driver may be corrupted or missing. (Code 39) »

  CAN ANYONE HELP?

  Hello

  I m a bit confused how you managed to download the CD/DVD driver for the STRANGE internal (optical disc).
  The point is that all Windows operating systems contain own driver Microsoft ODD that controls the CD/DVD drive.
  That is why it s not necessary to load/install the drivers for the CD/DVD drive.

  I think it s a registry problem.
  You should first go to Device Manager and should remove the CD/DVD of the system drive.

  Next step is cleaning the registry.
  Start regedit and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  After this restart of the unit
  Should work

  Welcome & good luck

  PS; It is a model of cell phone US and all the drivers are located on the Toshiba U.S. page.

• DVD-missing encoder?

  Hello!

  I just updated my 1700-500 Satellite since the age of Pierre Windows Me middle ages Windows 2000 pro :-). Everything works much more sure now, but I can't use my DVD-rom. There is no hardware problem since the device is indicated in the system but the system tells me that a compatible DVD encoder for Windows 2000 is missing. How could I solve this problem? I tried to download different encoders, but nothing works.

  Hello

  As far as I know DVD-encoder is built into the Toshiba Windows ME image and I'm pretty sure that there is no way to install separate.

  Good bye

• Vista Home Premiun Device Manager does not display my CD-ROM/DVD-ROM drive

  I recently tried to use my CD-ROM/DVD-ROM drive and it did not work. It was working fine a few days previously but now... Nothing.

  My first reaction was to open Windows Explorer, expand and look at computer. There was my C drive and the recovery Partition but no Opitical drive more.
  Then I opened the Device Manager and saw that the CD was registered it is more as well?

  My question is

  Vista automatically removes the CD-ROM drive in the list of Device Manager if there is a problem with the drive itself?

  Or is there something that happened this suppression the CD-ROM in Device Manager list and it is not a problem with the drive itself?

  I had a disc go bad before on a PC running Windows 98 and 2000, but the disc stayed in the Manager list but I'm pretty new to Vista and know things are very different. So before we get in panic Mode, I thought that it would be a good idea to ask where someone will know probably for sure.

  Thanks in advance for clues

  Len

  Hello

  1st try a restore of the system if you have a point of return before it happened.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  -----------------------------------

  If no joy:

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• my CD-ROM/DVD-ROM drive does not

  on my computer the CD-ROM/dvd-rom in the currency manager has a yellow (!) Select this option.  so when I click it it says Windows cannot load this driver for legacy of this material.  the driver may be corrupted or missing.  but when I updated it say that the device is functioning right so that I have to uninstall and then reinstall again the device is an optiarc CD/RW CRX880A ATA Device

  Hello

  Editing via Device Manager, and then restart your computer. Usually, it does the trick. It will install the driver generic-it works sometimes and sometimes it needs to be updated. You can use RadarSync to analyze the pilot and the other drivers in your computer. The software will detect outdated drivers and it will update automatically.
  I hope this helps!
  David
  Please drop me a line if you have any questions.

• Reader of CD-ROM/DVD-Rom disappeared after the installation of Service Pack 2

  Why my CD-ROM/dvd-rom drive does not disappear after the installation of Service Pack 2 and how do I get it back? Because before I installed Service Pack 2 I had a problem of code 10 and tried deleting the thing fixing upperfilter, but that did not work, so is there anything else I can do. I have a HP Pavilion dv9000 and it is 3 years old.

  Thank you!

  Hello

  Check with HP, their drivers support and documentation online and ask in the HP Forums about known issues.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ========

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• CD-ROM/DVD-ROM not working-Code 39

  Inserted a disk and found that my CD-ROM/DVD-ROM is not working. For Device Manager and got this message:

  Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  The device is Optiarc DVD RW AD-7560 s

  With the help of Windows Vista, ACER Aspire 6930

  Tried to find solutions, but nothing happened... need suggestions on how to solve this problem.

  Thank you

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the total process
  which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, and then make sure that the cables
  at both ends. Remove and replace, do not just tight. For laptops, you can clean it often
  power and contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD.
  Or even if there are the 'old', you can reinstall. Many use the default Windows drivers
  However, some will be more special. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.