Sansa Clip screen help

Similar Questions

• Help! My Sansa Clip + is no longer recognized by my PC when connected by USB port!

  Reading, the latter time, ' said, 'written' only when connected. Normally, he alternates between the 'Reading' and 'Writing' when it is connected to the PC and, therefore, it USED TO BE recognized by the PC in these conditions. The device is not recognized in Windows Explorer as a device or disk as usual. I use Windows 7. The device is not recognized by Windows Media Player synchronization purposes: I can't synchronize playlists of music more.

  You try to reset by pressing the power button / stop 20 seconds does not help.

  Using different USB ports does NOT help.

  The cable using different USB does not help.

  Another computer has NOT appeared.
  

  SOLVED BY TECH SUPPORT CHAT: Here is the conversation with the restorative troubleshooting following steps:

  Jonathan Bailey is me:

  Kyle Ahmed is the man of SanDisk tech support:
  

  
  

  Of the troubleshooting information for "not recognized by PC.
  ***************************************************************************

  Kyle Ahmed: Please tell me the exact model, color, and the ability of your Sansa player?
  Jonathan Bailey: black, Sansa Clip +.
  Kyle Ahmed: Please provide me with the ability as well?
  Jonathan Bailey: I think it's a 4 GB
  Kyle Ahmed: Please tell me when and where did you buy this drive?
  Jonathan Bailey: Citrus Heights, CA, Jan 2012 target
  Kyle Ahmed: If I understood you correctly, your drive is not getting recognized by the computer?
  Jonathan Bailey: No, it is not when connected by USB.
  Kyle Ahmed: Please tell me, are you using Windows 7?
  Jonathan Bailey: Windows 7
  Kyle Ahmed: I understand. Please connect the player to the computer.
  Jonathan Bailey: It should say READING and WRITING.
  Kyle Ahmed: very well. If you please, right click on computer and select manage.
  Kyle Ahmed: Click Device Manager in the left pane.
  Kyle Ahmed: Sansa player will be displayed in the right-hand of Device Manager: 1. USB mass storage device
  (if the player has MSC) 2. portable (if the player is set to MTP mode)
  Jonathan Bailey: he is profiled as a Portable device Sansa Clip + 4 GB
  Jonathan Bailey: a yellow exclamation point icon
  Kyle Ahmed: right click on the drive with the error indicator and choose uninstall.
  Jonathan Bailey: icon done, went
  Kyle Ahmed: In the top menu, click Action, and then select search the hardware changes.
  Jonathan Bailey: said device still WRITTEN in reading
  Jonathan Bailey: said ball driver software not properly installed
  Kyle Ahmed: very well. Please disconnect the player from the computer.
  Jonathan Bailey: ok, says still WROTE
  Kyle Ahmed: Please press on and press and hold power for 20 seconds to turn it off.
  Kyle Ahmed: Then, press and hold the Center button while connecting the device to the computer.
  Kyle Ahmed: It is on the first view the drive between the up/down/left/right button.
  Kyle Ahmed: This allows the computer to recognize the drive as a removable storage as well
  You should see it in the devices with removable storage section in the computer.
  Jonathan Bailey: it says CONNECTED then he says SAN Disk alternately
  Kyle Ahmed: Check if the drive is recognized by the computer.
  Jonathan Bailey: there is now a SANSA CLIPP (F): in my Windows Explorer navigation pane
  Kyle Ahmed: It seems that pilots of the PSG of your computer went corrupt due to which your
  Player is recognized not earlier. In this case, what you have to do is to reinstall Windows Media Player or
  change the USB mode of the player to MSC permanently solve the problem. But the MSC mode will not allow you
  by creating playlists with Windows Media player to transfer songs from your player.
  Jonathan Bailey: Windows Media Player Sync now recognizes "SANSA CLIPP"
  Jonathan Bailey: I need Windows Media Player synchronization capability or the Sansa is not good for me.
  Kyle Ahmed: Jonathan, please check if the player is displayed under the Portable devices or with
  Removable storage in the computer (Explorer)?
  Jonathan Bailey: It's showing under devices with removable storage in the computer (explore).
  Kyle Ahmed: Please disconnect the player from the computer.
  KKyle Ahmed: Please activate the drive.
  Kyle Ahmed: Then go to settings > system settings > USB mode.
  Kyle Ahmed: Then in the player's main menu, go to settings > system settings > USB mode.
  Kyle Ahmed: PSG and click the Center button to confirm.
  Kyle Ahmed: very well. Now, connect the drive to the computer and check if she gets recognized or not.
  Jonathan Bailey: OK now recognized as his former self again.
  Kyle Ahmed: If the player is now recognized and alos appear in Windows Media player, I'm wrong?
  Jonathan Bailey: I have not checked the media player yet
  Jonathan Bailey: it is recognized in Explorer
  Kyle Ahmed: Please disconnect the player from the computer.
  Kyle Ahmed: To check the version of the Firmware of the player.
  Jonathan Bailey: ok, it says REFRESHING YOUR MEDIA
  Kyle Ahmed: very well. I would like to know once you are in the main menu of the player.
  Kyle Ahmed: Go to settings > system settings > Info.
  Kyle Ahmed: Give Me the version of the firmware of the drive please.
  Jonathan Bailey: Version V01.02.16A, isn't it?
  Kyle Ahmed: It seems that the version is up-to-date.
  Kyle Ahmed: The reason why it took more time to update the media earlier must be because of the large amount
  songs that have been transferred, which can take the time to read.
  Jonathan Bailey: OK, for 2 500 songs, it usually takes about 15-20 minutes
  Kyle Ahmed: I understand.
  Kyle Ahmed: You have faced a temporary problem that was solved by resetting the player and refreshing the drivers of your computer.
  Kyle Ahmed: You should not face additional problems.

• Sansa Clip Zip battery does not charge, goes directly to the screen of the song

  It's my third Sansa MP3 players.  The first was a Sansa Fuze with the round button.  Like that one but my husband needed more that I did it I gave it to him.  He is old, but the player is still so today.

  The second was a Sansa Fuze + with the touchpad.  The touchpad has been way too sensitive but I need to play only two songs for sleep therapy while I was fine with it until the battery suddenly stopped charging a few months ago, I posted my problems in the Sansa Fuze + forum.  After trying a few suggestions, I finally accepted that he was a Goner.

  I bought this Sansa Clip Zip 4 G, thinking that should last at least for a while because I use every day.  In fact, I needed only when I had disorders of sleep during the night;  I probably used it once every two weeks or more.  I used my cell phone to the device, had no problems until now.

  The last time that I loaded it was 2 weeks, to 98% full - the thing never indicated 100% while it was a little weird.  In any case, I had problems sleeping two nights ago so I took out the Clip Zip and noticed that the battery still had plenty of juice left.  This morning I checked the battery, he had 68%, but I thought I needed could again tonight so better it load up, just in case where.

  I connected it to my computer, but it did not show "connected" screen  Instead, he went straight to the last song I listened to.  I thought it was weird so I turned off the player then tried again.  Of course, he went directly to the screen of the song.  I noticed that the battery icon was showing 'filler '.  I thought that if I left it connected to the pc long enough IT would eventually deducted.  Two hours later, I checked the computer and it says that the drive battery was dangerously low.  I disconnected and then reconnected and this time he said 98% charged.  I loaded a bit more just in case so I used the player for about 15 minutes and the player turns off.  Plugged into the pc and now it says battery is extremely low, while the last hours do not charge the battery, but it drains pretty!

  My last attempt was to plug into a wall charger and guess what?  He went directly to the screen of the song once again.  Contrary to connect to the computer, I could actually turn off the player but this way does not charge the battery, or.   It's exactly the same problem as my second player, the Sansa Fuze +.

  I bought the last two players from Sansa, simply because I really liked the first which of course had been abandoned a long time ago.  I don't know if I have bad luck or it is just an issue joint Sansa players but one way or the other I don't buy any Sansa more in the future.  He is a big name that comes with the big disappointment!

  You can also try a reset by pressing and hold the power button for 20-30 seconds. Release it and then turn it on normally and see how it behaves.

  By your description of the message "dangerously low" you get then plug it into your computer, which tells me that you use MTP mode on the player (or default automatic default, MTP). MTP mode can be pretty weird; better to use MSC mode unless you have need to PSG for "protected" content or DRM files such as Rhapsody or audio in your library or Audible books. The small "crirically" message is a bug in Windows 7 (using MTP mode) that Microsoft did not consider important enough to fix.

• Sansa Clip: Loading screen saver: can manually enable us to extend the life of the screen?

  What charge the Sansa Clip: after an hour, the screen turns white (a screen saver, I guess).

  I would like to activate the screen saver immediately, to extend the duration of the display.  Is it possible to do?

  Or maybe in a version of firmware future, so a sequence button turn it on.

  Unless the life of the screen is much longer than the lifetime of the unit in general...

  Thanks for your time.

  As far as I know, you can't do it manually now.

  This is the reason why some people with an adapter for recharging: when charging via AC, the display shuts off after setting the time of the backlight of your display.

  Indeed, even if it bugs some of us, it is likely that display time of 1 hour during USB charging will not significantly affect the ultimate lifecycle of the screen, in the end; If I remember correctly, the screen has a life expectancy of 5000 hours or something like that (sorry, it's been a while) - it is 208 days of fulltime show all day/night long.  By the time you reach this point, probably, if ever, the battery life may have been reached, or you probably may have gone to another player, as technology improves over time.  But it's all unique to each user (if you are more rare than the user who guard 8 hours per day, life of the screen display will be reached about 1.7 years; if you use your player lot every day and are charging every day, charging via AC could save you 365 hours of projection of the time per year (, the equivalent of almost a month of 1.7 years screen time), and so you can recharge via AC just to cover as much as possible.  (More realistic, if your screen is on for 2 hours a day, which is still a lot, unless you really keep your screen on a lot, the screen should last for about 7 years or more - think where you will be and what technology you are using maybe at this time.)

• Need HELP! My Sansa Clip + is no longer recognized by my PC!

  In fact, when I connect my Sansa Clip + to my PC via USB, it will recognize in 'My Computer' for a fraction of a second & then it will disappear! The disc for my Sansa will be apear for 2-5 seconds & then bam, gone.

  Sometimes the Sansa Clip + will reappear again at my drive after leaving connected, but even once, it will appear only for a fraction of a second & disapear as he was immediately disconnected.

  After that my Sansa Clip + is going to just play the music as it was not yet connected to my PC with the USB cable. I don't think it's the same in charge when connected.

  I have an another spare Sansa Clip + & when I connect it to my PC with the USB cable even & the same USB port, it is perfectly recognised! No problem with that!

  My Sansa Clip dies or the USB connector on the end let go & not able to login properly?
  What I have to buy a new, or is it repairable?

  Have you tried to exchange the cables? Sounds like the cable you use (which connects intermittently or fresh) may have a loose wire or PIN.

• Sansa Clip + problems, correct the records but unknown marking and scrambled the tracks. Help!

  Hi guys,.

  There can someone please offer some advice for me and my husband before we became completely crazy?

  We bought for our daughter the Sansa Clip +, but we are having the same problem occur over and over again.

  During his music and audio books have first been loaded above all was fine. Added items displayed in the files and the right places but, now, for some reason when we add anything, the record of the album can be seen, but it also creates an additional folder that displayed as "Unknown". When you go and try to play inside this folder it does not work... "We always ensure that there is proper use of marking we MP" tag, so I know that the questions are not because of it.

  We have tried everything we can think of. Tried to update but I think we already have the latest version installed in any case - V01.02.18P, performed a factory reset, put in shape and I have tried using different modes, but it makes no sense. Why everything fine was a couple of days and not now...

  We use a 16 GB Kingston SDHC Card inside the Clip +.

  Please any ideas would be welcome because it becomes a nightmare.

  Thanks Claire x

  I should add that I am starting to think that I can have bought a card SD of FAKE writing is rubbing on the front of the card... IS this likely and if so could cause of the issues I am currently experiencing? XX

• Sansa clip froze screen message says "disconnected".

  My machine went on mode standby mode when it is connected with the Sansa clip. I grew up my machine and unplugged the USB Sansa, since then clip shows a message "disconnected." Even if I'm trying out or other options it still shows offline message. I tried the firmware update, but it says that no product can be updated sansa is recognized.

  I hate it when this happens.  The Sansa off, slide the switch to the position IT and hold it there for 10-15 seconds.  This will be a soft reset of the device.

  It should now light up normally and will be recognized by the computer again.

  You can prevent this catastrophe wee by configuring the USB to stay in standby mode. With the trendy Sansa, in Device Manager, go to Bus USB controllers, and expand that.  You will see a list of ads from hub USB root at the bottom of the tree.

  Starting at the bottom, click twice on each one and select Properties.  The Sansa is hidden in this point of view, but it is be clicking on the current tab.  When you have found the position of hub with the Sansa listed, click the power management tab, and uncheck "allow the computer to turn off this device to save power".

  Please note that the Sansa Updater will modernize only the firmware currently installed the latest version, but it is not designed to reinstall the same version, as in the case of a repair.  To reinstall the same version, you must follow the instructions to install the firmware manually.

  In this particular case, I don't think it will damage your firmware.  The soft reset should do the trick.

  Bob

• Sansa Clip does not

  My sansa clip is on but can not receive music or bring up the menu. What's wrong?

  Is this new? You take off the sticker of the shield? Say the screen if there is no menu? We cannot read your mind; you have to tell us more about this if you want any help.

• Completely insensitive Sansa Clip

  I just bought a Sansa Clip 8 gb yesterday, and today I finally had the time and access to put the music on it. I installed Windows Media Player 11, sync my music, made sure it was fully charged and decided to go out for a run. I listened to a song repeatedly (he played throughout many times so far) when it suddenly stopped playing mid-song after about forty minutes. The menu screen do not appear, key does not turn on and I can not reset regardless of how long I hold it in the "high" position. If I connect it to my computer, it is not read (nothing appears on my computer)... in one of the USB ports. It is not read on another Windows XP computer in the House, either. I tried to install the update for Sansa, but it will not install as the Clip isn't well of my computer. I tried to hold the power button for 20 seconds, locking and pressing the main select button while inserting the USB cable and nothing helped. Curiously, it is still running as far as I can tell because when you plug / unplug the headphones you can hear the "flying" static, you would do an audio device in use. I can't return or Exchange it at Wal-Mart because I left the front desk in another State, and I'd really prefer not to send to the manufacturer at my own expense given their promise to offer a «free of defects of design» product If someone could help me troubleshoot my way in a working mp3 player, I would really appreciate it. Thanks in advance.

  I waited for Wal-Mart finish digging through their recipes to find the mine, and you know... after 60 hours of idleness, the Clip has decided to finally die. I could load after this and update the firmware. Should work fine now. I'll probably still pick up the receipt just in case.

• Sansa CLIP 2.01.16

  Sansa CLIP BH0811BIFK - 4GB 2.01.16

  Hello!

  Can I broke this sansa clip to any recovery.

  I checked the forums but have not found an answer here.  If I missed it please let me know, but I don't think that is the case.

  ~~

  When you try to turn the unit ON the common message

  "Not enough space for Musis DB.  Please free 30 MB. "is displayed.

  ~~

  Now, I tried to download the 2.01.35, 16.0 MB update, but this message appears on the computer screen:

  "It is not enough peripheral available space update of the firmware."  The minimum space required: 16.0 MB.  Please, free up space on your device, and then try again. »

  What to do now?

  Thanks for the help!

  Phat

  The SanDisk KnowledgeBase is where you got the link above.  In the end, it is a link to a separate article as to the format of the video to your computer, if the chkdsk command does not work.  Here is the link to this article.

  http://KB.SanDisk.com/app/answers/detail/A_ID/107

  Note: If you format your computer, format it in FAT32.

  Is easier, if your Clip will start and run, for formatting under the system of the clamp options.

  I hope that a simple format wil do the trick for you!  Keep us informed.

• Fully formatted my Sansa Clip, in any case I can reinstall the firmware from scratch?

  I've deleted some songs using a Mac but noted they were still playable from my sansa and when I plugged on a PC the files not found so I decided it would be a fine idea to format the thing and reinstall from scratch.

  I'm having a little trouble finding how do and now starting to worry that my pure idiocy has ruined my sansa clip for me.

  I was running Rockbox when this whole thing started, if that helps at all.

  When plugged into a computer screen 'Bootloader USB mode' bed and when unplugged it reads "File not found", then "USB Plug cable.

  Thank you!

  
  

• SanDisk Sansa Clip + 4 GB MP3 player with FM Radio

  Hello-

  My new sansa clip + out of the box and I'm not able to do Radio FM works.  Battery is charged.  All I get on screen is a set of headphones and the 'music '.  I do not expect to play music because I have not yet loaded, but I expect to be able to get FM radio but can't seem to get there.  Any suggestions on how I have to happen?  Thank you.

  Please note that I do not see a menu of items to select from the MP3 player.  I do not see a "lock" or "unlock".

  My computer recognizes the drive as a new piece of hardware.

  The reader does not recognize the software on the CD when I put the CD in the computer.

  The player does not allow me to make the software what I t hink is the "root directory" for the player.  I guess tha the directory "root" is the "Sansa Clip + 4 GB" or the "internal memory".  It allows me to copy in one of these.   Appears as:

  + The Sansa Clip + 4 GB

  -Internal memory

  + Albums

  + Audio books

  + Music

  + Playlists

  + Podcasts

  + Records

  + Service

  My D drive that reads the CD has these files it contains:

  Autorun.inf and sansa - install .exe and one other file that reads:

  fscommand with these files it contains: dloadrhap.exe, dloadrhap.txt, proxy.bat, proxy.exe

  If I do not have need of these, please let me know.  I don't want to stuff more then I need to run the player.

  I'm assuming that I need only the files autorun.inf and the sansa - install .exe.

  I do not understand what is Rhapsody or why I need.

  Thank you.

  Bonnie

  Now, don't laugh at this suggestion, but: when you get the player, there is a transparent plastic sticker that was placed on the screen of the player, which has a screen simulation showing the items that describe you see on your screen - have - you, you take off the sticker? (It generally is a small tab on the right side of the tile to help with that.) Once you do this, the player I hope will begin to operate as expected. On the CD, you don't need at all! The CD is required to use the separate music Rhapsody and optional subscription service (for which you pay every month, after a free trial, usually). If you do not want the service, go to the CD. Finally, you should check and see if your drive is the latest firmware - look under settings to the player and to compare this version number firmware recent listed in the upgrade thread Firmnware sticky at the top of this forum. If the thread here has a more recent version of firrmware, recommended that you upgrade to it-, it is very easy to do. I hope this helps!

• I upgraded the firmware Sansa Clip & now I don't see the files I had previously in

  Hi guys, this is my problem: I have a sansa clip v2, it worked fine until yesterday, when I updated the firmware with sansa updater; the upgrade went smoothly, but now my windows xp sp3 detects the drive because it was a normal penstick/external hd and I cannot see the files I already had in it: I can still listen to their - players works as usual - but, as I don't see them, I can't delete them! I tried the "hidden and system files" in folder options, but it did not help. I think that after the upgrade of the internal structure of the file has changed a bit, now it is: sound, music, audio books, podcasts, record, WMPinfo.xml, MTABLE. SYS, RES_INFO. SYS, SYS_CONF. SYS, version.sdk. I try to put a few new files in the folder "music" and it works perfectly, they appear in the player, so the problem is only with the 'old'; in fact, I would not delete them mind these files if it is not necessary, because I have them on my hard drive).

  I hope someone can help me, thank you very much! (and please excuse my bad spelling & grammar, I'm Italian!  :-))

  1. pick up your player Sansa Clip - the physical drive you bought.

  2. activate.

  3. press the small 'home' button, the small button on the front of the item located at the top right of the Ferris wheel - it's the small button with the little house printed on it.

  4. press on the lower part of the wheel (at 06:00 position) until the screen shows the settings.

  5. press once on the right side of the wheel (at 03:00 position) to access settings options.

  6. press on the lower part of the wheel (at 06:00 position) until the display shows USB mode.

  7. press the right side of the wheel (at 03:00 position) once to enter USB mode options.

  8. tap up or down the Ferris wheel (at 12 and 06:00 positions) and select the USB setting menu is currently not checked (I think that this will be the PSG; ignore the setting "Auto", for the reasons I stated above), then select it by pressing the right side of the wheel (at 03:00 position).

  9. you have now set your video mode MTP USB drive.  Press the small home button twice to return to the regular game mode.

  And that's all.  Now when you connect your player to Clip on your computer, your files should appear on your computer.  If they don't, repeat the above, but set the USB to the MSC mode.

  I hope this helps.

  PS As I said earlier, the USB modes, the MSC mode (compared to the MTP mode) is more universal and will work on multiple computers.  If you use a video player on other computers, you can set your video player in MSC mode, to ensure that it will connect to other computers.  If this is the case and if your video player has been set to MTP mode so far, before changing the setting of mode USB mode MSC, to be able to see all files in the reader of your video on your computer, first copy the files from the drive of your music back to your computer delete them out of your video player, set the Clip Player USB Service mode weather of the Canada (see above) and then copy the files to your video player.  This ensures that you can see all the files of your video player when it is connected to your computer.

• Transfer from Windows Media Player to Zip Sansa Clip

  In the end, I am creating playlists on my Sansa Clip Zip. So I think THAT I have to create a playlist in Windows Media Player and then sync my Sansa Clip Zip. For some reason any I am only able to see 5 playlists, but I know that I have created several of them. In fact, if I try to create a new play list using a name I know, I created, it is said that there are already. How can I see ALL my playlists?

  Also, if I click on playlists for the Sansa Clip Zip it shows I have 9 playlists, but I can't see what they contain!

  Hi Nymickey,

  I suggest you to contact the Sansa Clip Zip support for better support associated with Sansa Clip Zip and check if it helps.

  http://KB.SanDisk.com/app/ask/session/L2F2LzEvdGltZS8xMzM4MDA4NzQ5L3NpZC90QmxJQjJaaw%3D%3D

• When I connect my SanDisk Sansa Clip MP3 player Zip I get Code 10 device cannot start

  Original title: Code 10

  When I try to plug in my SanDisk Sansa Clip Zip MP3 player I get the device Code 10 cannot start.  I have XP.  The MP3 came with a 2.0 USB.  I don't know what the USB on my computer.

  Hello

  First of all, thanks a lot for taking the time to help me.

  After having tried everything you have suggested and have no chance and then by searching the Microsoft sites, Dell and SanDisk, I finally found a very simple solution that worked.

  Thought I would pass it for any future reference.

  The SanDisk site said to try this:

  Activation or forcing MSC mode on the Sansa player

  How to connect my Sansa in Mode "MSC" player or forcing MSC mode on my Sansa player?
   

  The steps below will force your readers Sansa Connect mode MSC on your PC.

  Sansa Clip Zip
  1. turn off the device.
  2 hold down the central button while connecting the device to the computer.

  Thanks again.