Satellite A200 - Webcam disconnected message 'unknown device '.

My integrated webcam has stopped working. I downloaded and installed the latest driver available (Chicony 1.7.115.0213) but still does not work the camera. When I run the software assistant camera it tells me that the camera is disconnected. On the other hand, there is a notice from Windows telling me that there is an unknown USB device (Port_ #0001.Hub_ #0002) which I suppose is the camera. I tried Googling the issue or search in this forum but I have no answer. I would be really grateful if anyone can help me find a solution. Just in case, here is my PC details:

Satellite A200-1DY
Intel® Core 2 Duo
Code: PSAE3E-01F00GSP
Windows Vista Edition Home Premium
Service Pack 2
32 bit

Thanks in advance!

Victor

Hello

> On the other hand there is a notice from Windows telling me that there is an unknown USB device (Port_ #0001.Hub_ #0002) which I suppose is the camera

Yes, it could be the internal webcam.
Seems that the driver has not been installed correctly.
What to say; first remove the old webcam software from the system.
Then clean the operating system using a tool like CCLeaner, for example.
After that, go into Device Manager and remove the unknown device.
Restart the unit.
Reinstall the webcam software and check if the device has been recognized again.

Tags: Toshiba

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