Satellite A350-20s cannot burn any cd or dvd

Similar Questions

• Satellite A350-20s - cannot get FN keys work

  Hello

  Recently, I formatted the hard drive and installed Vista Home premium new because it was slow. Before formatting, I had turned off the touchpad to use because I found it very uncomfortable to use. So, instead, I used an optical mouse. Once I installed Vista the touchpad did not work and the fn did not meet the F1, F2 - F9... The strange thing is when I press the Fn key, the light comes on and shows his work and when I press Fn + F10, the NumLock Gets and when I press Fn + F11 it goes to normal qwerty keyboard.

  I have downloaded all the drivers for the laptop, including the official Web page of TOSHIBA touchpad driver and tried all the tricks known in the book, but always truggling to get this function of the keyboard work? Your help is very appreciated.

  My laptop is still under warranty, but I'm afraid to send it because they would go like you hav formatted the hard disk drive even I hav installed on the same OS that I already had.

  This is the main reason for this post. Listen to me please

  Hey Buddy,

  I doubt that you have downloaded from the Toshiba site, otherwise your FN keys work correctly! ;)

  In any case, for the FN keys, you need to install Toshiba Value added Package. With this package it is also possible to enable/disable the touchpad. It brings all the FN keys to work.
  http://EU.computers.Toshiba-Europe.com > support & downloads > download drivers

  Just download the version you need and that s it!

• cannot burn any cd or dvd

  problem I can not burn DVD or cd rw, I get a file error CPP writer line 306 invalid block address I tried to solve this problem of resetting my computer back to factory settings, it did not work please someone help me because I don't know this kind of problem, this happens only when I burn a large amount of files

  The burner is probably a failure. Swap it out for a well-known work. If that solves the problem, take the original drive. MS - MVP - Elephant Boy computers - don't panic!

• Adding a second HDD internal on a Satellite A350-20s

  I have a Satellite A350-20s.
  It is described in literature as having the possibility of adding an internal hard drive 2 "5 second and indeed it is a spot reserved for him...

  The problem is that when I remove the cover to insert the hard drive there is no connector.

  So, how to do?

  Hello

  Some of the units can be updated with a second HDD Satellite A350 and other laptop models. But this means that NOT all laptops offer the opportunity to upgrade
  There are different A350 with different hardware specifications
  All mobile phones support the same substantive coverage but not all motherboard supports a second HARD disk controller and the connectors.

  Your A350 cannot be upgraded with a second HDD due to the different motherboard and the missing HARD drive controller.

• Satellite Pro L875: Cannot burn DVD Recovery Media Creator and win 8

  I have a L875 Pro of the Satellite with Blu - ray burner.

  I tried to create the recovery DVD disc, the burn process stopped and error guest asked me to check if the disc is damaged or scratched. After the burning process, the DVD was not empty and some data wrote on this subject.

  I tried to burn the data disc in windows 8. the burner is not started. I'm only able to add files to the disc.

  I play Blu - ray movies and dvd movies, blu ray player was fine.

  I found information on the appropriate corresponding to the burning speed dvd disc speed.

  How do I know what speed the burner support?

  How to burn a DVD or Blu - Ray in windows 8? (I looked on the Microsoft forum, but the solution did not work.)

  It would be great if someone respond and make the drive burn discs.

  As a first step, it will be interesting to see why you cannot create recovery discs.
  Have you used vacuum on DVD-R media? Otherwise please use it and buy a product of high quality like Verbatim or TDK.

  Is there an option to create the USB stick recovery?

  Combustion under Win8? Have you tried to use some burning as NERO applications?

• Re: Satellite A350-20s - sound crackling with a loud high-pitched

  Hello

  I have a problem with the speakers on the Toshiba Satllite A350-20s. When I turn the sound on all I get is a crackling sound with a very high-pitched. Seems to get by if I plug in external speakers but one have a similar problem if I plug in a microphone. Thin K that could be linked to the microphone on the chicony webcam works do not.

  I've upgraded to windows 7, shortly after obtaining the laptop and so far have tried to download the new drivers for the web cam, but this does not seem to have helped.

  Any ideas or advice more than welcome!

  Have you noticed the same thing with the factory settings (installation of recovery the original image)?

• Satellite M70-173 - cannot burn CDs or DVDs

  Hello

  I have an old but expensive laptop (Satellite M70-173). The CD/DVD drive is a carpet * a UJ - 841 s and can currently only read DVDs and CDs
  I have Nero installed 8.3.7.1, but it does not allow me to burn any DVD or CD
  I have all the updates that are installed for Nero, have also removed the "upper and lower limits" in the registry.

  It is not a mark of DVD or CD that I have not yet tried, but they all are coasters.

  I have the following options:

  1. try to set the drive - either with the technical assistance of the forum or replace the disk, so I decided that it is a hardware error

  2 buy a new laptop - but also like some advise on how to "clone" of the current notebook that I have so many other programs installed that I bought over the years and do not want to lose.

  I made copies pdf of burning errors I can post if necessary.

  Any help is welcome

  Kind regards
  Juan

  Hello!

  > I made copies pdf errors burning I can post if necessary.
  Yes, I think it's a good idea. ;)
  Otherwise it of a bit difficult to help you.

  But what CDs and DVDs you tried to burn? I have good experiences with Verbatim and TDK. Check it!
  And you should burn on a lower speed for CD e. g. 16 x.

  Good bye

• Satellite A350-20s - advice and appropriate OS - Windows 7

  Hi all...

  I have ordered an A350-20s, (4gig RAM, T6400) and want to remove Vista to replace with Windows 7 but have some questions.

  1, should I go for 32-bit or 64-bit?
  2 if I go for 64-bit, that I need to update the BIOS?
  3, I had a quick glance at the download page, I was wondering if the drivers and BIOS for Vista will be allowed to use for Windows 7?

  Please contact your opinions.

  Thanks in advance.

  # I put t know for who would you use your laptop, but in my opinion, you must use 32-bit. Most offered are requested for 32 bit OS
  # as far as I know, you do not
  # many people here talked about well work under Win7 Vista drivers, but your laptop is / will be Win7 benefit so that it will be better to wait get und Win7 drivers

  Before you do anything, please start original preinstalled Vista create recovery DVDs using Toshiba Recovery creator pre-installed utility.

• Satellite A350-12j - cannot turn off light Mediabuttons

  Hello

  I bought a Toshiba Satellite A350-12j, and I think it's a fantastic phone!

  2 days ago after about 3 months of use, it began to slow down, so a friend of start me 'Cleansing' of my laptop. (Some progs antispyware, CCcleaner, defragmentation, run..) and it also took some start programs op in the MSCONFIG.

  After this cleaning, we installed AION and it runs great, computer is fast, once again, all good. Until last night, when I was ready to put the buttons of media and the Strip-light little above the touchpad and the Toshiba brand out, so my battery would last longer, it has stopped working.

  Whenever I press the icon to boot, only this icon turns off and then the lightning is reactivated. It sounds like a stupid problem, but it lowers decreases your battery. Now, I checked back on in the MSCONFIG and already ran a repair of the system, but nothing seems to help...

  Can someone help me with this stupid problem please :)

  Friend, Niels

  -Sorry for my bad English, I'm from Belgium-

  Hello Niels

  Open it please help Toshiba > Optimize > Toshiba hardware settings.
  If I remember well there must be tab on lighting and the option toggle.
  Check please if it will works.

  You can also try is to remove preinstalled value-added package and after restarting the laptop installed the latest version, you can find on the Toshiba support page.
  I'm sure that you'll be able to control the new lighting option.

• Carpet * a UJ - 831S: cannot burn a CD or DVD, but possible burning RW media

  Hello
  I have a really strange problem when I burn cd or dvd (any brand) I can't do that, but I can burn a dvd RW or cd RW. When I try to burn normal dvd, his show "Please put a blank or rewritable dvd" and when I try to burn normal cd its burning but sometimes 10% and 90% time.
  his wird becase when I burn cd - rw or dvd - rw (any brand) everythink is ok (still) and I have no problem with reading any cd or dvd.

  I don't know that my dvd is ok or I have to buy a new one?

  Please help me.
  you are my last chance...

  Hello

  Looks like the lens can not calibrate correctly.
  The objective must be calibrated before using the media. Each media need to another status to calibrate. If this calibration doesn t work properly the drive cannot read or write media.
  Well, in this case there are not a lot to do.
  The drive needs to be replaced.

  But have you checked if the engraving option has been enabled on the drive? If this isn't the case, in order to check it out.

  -Right-click on the DVD drive-> properties
  -Go to the menu point record
  -Enable recording for the DVD player

• Satellite L750-11W - cannot write data to the DVD-ROM drive

  I have the laptop for about 2 years
  I have never used dvd - ram to write only for playback
  Early on, I noticed there was some lag before you begin to hear the sound of the DVD-ram, but it don't think it was a question

  Today, I tried to write files to a dvd. I inserted the blank dvd and waited and waited nothing happened.
  I tried to access the dvd - ram but nothing. I checked the game automatic and chosen options always ask. Re-inserted the blank dvd and waited a few minutes, then the Autoplay menu appears. I selected the option to burn with windows software, selected files, pressed burn, whereas it was over. Reinsert the dvd and guess what... it was empty. None of the files have been written on the DVD.

  I watched the dvd (in the back) clearly nothing has been written.
  I installed nero, and first of all, I checked the write speed.
  Well in the specifications, he says that this dvd - ram must write with 8 x.
  Nero told me that she could write with only 4 x. Then I tried to write the files with Nero.

  Waited for 10 minutes (time estimated by nero) and the dvd was ejected and nero says writing has failed at 4 x.
  I looked on the dvd. There were some marks, but the dvd should have been full.

  In any case the dvd was wrecked... visited the site Web of Toshiba and creator of disc uploaded... Installed... reboot the laptop... start disk creator of... Well what a shock I kept getting the same error:

  An unexpected error has occurred.
  Error code: 320097-49-00000001
  Press ok

  100 times the error persists until the program starts and he tells me that there are no recordable disks attached. Now, I'm really disappointed.
  What can I do?

  OS: Win 7 ultimate x 64
  the dvd - ram works correctly (via Device Manager)

  Why you n t try an other DVD like DVD R discs
  I had the same experience as you. Some discs are good, some are not so good.
  There are different manufacturers providing different types of discs with different quality standards.

  I tested a lot of drive but from the best experience with DVD R TDK or Verbatim

• Pavilion 6000: cannot burn pictures on a DVD + RW on my hp Pavilion 6000 (drive is hp DVD A DH16A BLH)

  I can not burn pictures on a DVD + RW. I use Verbatim DVD + RW discs. When I try to burn photos, I get the message "Please insert a recordable/writable disc". I can burn photos to a CD, but I want too much DVDs!

  Help, please! I am not technically minded so please keep this in mind when replying

  Across the Atlantic, it seems that way. If you put in a DVD movie is the little icon for the disc switch to reflect the title of the movie? The test would be if you can boot from a bootable DVD as a Windows 7 install disc or any other bootable DVD. We strive to rule out hardware vs software and if the DVD player works before Windows starts so the problem are software and a replacement of the drive will not help. If she can't boot from it, then it's a hardware problem. It is not the upper and lower part thing of filter, you can fix with the automatic setting of Microsoft or it wouldn't work for the CD, either.

  You can also try a disc cleaner for the lens that you can buy at any store that sells a lot of DVD movies.

  So before you buy the replacement, try my suggestion above, if you can. In the contrary case, it sure looks like material.

• Satellite L30-113 - cannot burn CDs or DVDs

  I have a Satellite L30-113. Recently my driver failed for my dvd player, until I was able to install a few things and burn CDs and DVDs. Now, I can't record CDs or DVDs.

  Nero and CDBurnerXP for CD/DVD ROM say 'cannot continue burning process as you did not choose the device for recording. CD/DVD ROM propities shows that it does not support recording CDs and DVDs.

  I uninstalled the driver and restarted my computer and it reinstalled the same as that which does not once again. I am a driver update search and xp tells me that the driver is up-to-date. I checked the Toshiba updates with none of these updates for CD/DVD ROM.
  I have no idea on how to fix this unit "corrupted".

  Hi mate,

  I had a similar problem on my Toshiba laptop. So here, I searched a little bin forum and I founded to delete upper and lower filters in the registry. I followed the instructions in this Microsoft article:
  http://support.Microsoft.com/kb/314060

  After that, I again was able to burn DVDs.

  In addition, updated driver from CD/DVD isn't necessary because this driver is part of the operating system.

• Satellite Pro M30 - cannot burn CD/DVDs

  Hello!

  Since I got my machine, I was not able to burn CDs or DVDs either. I get a 'power calibration error' that normally I guess means the disc broke. But, because it is a whole new drive (less then a month) and it can read all CD and DVD I throw at it, I doubt that it's a hardware problem. After a few minutes of Googling, I came across a thread made by other people encounter the same problem with this same drive (Mat * a UJ - 820 s), but no good solution (at least none that worked for me).

  Here is a log from Nero (6.6.0.1 (also tried older versions)). I hope this is of some use, because this is getting very frustrating... Thank you.

  Windows XP 5.1
  IA32
  WinAspi: -.
  Ahead WinASPI: file 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver = 2.0.1.68, size = 160016 bytes, created 28/07/2004 16:51:12
  Nero version: 6.6.0.1
  Recorder: Version: 1.00 - HA 1 YOUR 0 - 6.6.0.1
  Adapter driver: HA 1
  Drive buffer: 2048kB
  Bus type: default (0)-> ATAPI, detected: ATAPI
  CD-ROM: Version: 1.00 - HA 1 YOUR 0 - 6.6.0.1
  Adapter driver: HA 1

  = Scsi-device-map =.
  DiskPeripheral: IC25N060ATMR04-0 atapi Port 0 ID 0 DMA: on
  CdRomPeripheral: MAST * A DVD-RAM UJ-820 s atapi Port 1 ID 0 DMA: on
  CdRomPeripheral: Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

  = CDRom-Device-map =.
  CARPET * a DVD-RAM UJ-820 s D: CDRom0
  Generic DVD-ROM E: CDRom1
  =======================

  AutoRun: 1
  Excluded drive IDs:
  WriteBufferSize: 74448896 (0) byte
  ShowDrvBufStat: 0
  BUFE: 0
  Physical memory: 510 MB (523184 KB)
  Free physical memory: 228MB (233560kB)
  Memory in use: 55%
  QUERIES PFiles: 0x0
  Static write speed table: 0
  Use consultation: 1
  Global Bus type: default (0)
  Control supported media: disabled (0)

  4.11.2004
  CD-ROM (ISO)
  14:02:51 #1 text 0 file Isodoc.cpp, line 6165
  ISO document burn settings
  ------------------------------------------
  Determine maximum speed: FALSE
  Simulate: FALSE
  Write: TRUE
  Finalize the CD: FAKE
  Multisession: TRUE
  Multisession type: Start multisession
  Burning mode: TAO
  Mode : 1
  ISO level: 1 (Max. of 11 = 8 + 3 char)
  Character set: ISO 9660
  Joliet: TRUE
  Allow pathdepth more than 8 directories: TRUE
  Allow more than 255 characters in path: TRUE
  Write ISO9660; 1 file extensions: TRUE

  14:02:51 text 0 file Burncd.cpp, line 2832 #2
  CARPET * A DVD - RAM UJ-820 S
  Protection against the imbedding of buffer enabled

  14:02:51 #3 text 0 file Reader.cpp, line 127
  Player running

  14:02:51 #4 text 0 file Writer.cpp, line 122
  Writer MATT * A DVD-RAM UJ-820 s running

  14:02:51 #5 ISO9660GEN-11 file geniso.cpp, line 3286
  First address writeable = 0 (0x00000000)

  14:02:51 #6 text 0 file Burncd.cpp, line 3117
  Turn on Track-at-once, using CD-R/RW media

  14:02:51 #7 Text 0 File DlgWaitCD.cpp, line 256
  Last possible write address on media: 359845 (79:59.70)
  Last address to be written: 51106 (11:23.31)

  14:02:51 #8 Text 0 File DlgWaitCD.cpp, line 268
  Write in overburning mode: No. (enabled: CD)

  14:02:51 #9 Text 0 File DlgWaitCD.cpp, line 2309
  Recorder: MAST * a DVD-RAM UJ-820 s;
  CDR code: 00 97 26 66; Entry YSOS of: CMC Magnetics Corporation
  ATIP data:
  Special Info [hex] 1: D0 00 98, 1 a 2: 61 42 (LI 97:26.66), 3: 4F 3 b 47 (LO 79:59.71)
  Additional info [hex] 01:00 00 00 (invalid), 2: 00 00 00 (invalid), 3: 00 00 00 (invalid)

  14:02:51 #10 Text 0 File DlgWaitCD.cpp, line 430
  > Protocol of DlgWaitCD activities:
  =========================================

  14:02:51 Text 0 File ThreadedTransferInterface.cpp, Line 844 #11
  CIS (after recorder preparation)
  0: TRM_DATA_MODE1)
  2 indices, index0 (150) not provided
  #0 + 51107 (51107) original disc POS = #51107 / 11:21.32
  relocatable, pos to drive for the cache-write implementation not required / not required, no patch infos
  -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 51105 blocks [MAST * a DVD-RAM UJ-820 s]
  --------------------------------------------------------------

  14:02:51 #12 text 0 file ThreadedTransferInterface.cpp, line 1047
  Prepare recorder [MAST * a DVD-RAM UJ-820 s] for write in TAO
  DAO infos:
  ==========
  MCN:
  TOCType: 0x00; Closed disc, session not obsessed
  Tracks 1 to 1:
  1: TRM_DATA_MODE1, 2048/0 x 00, FilePos 0 307200 104974336, ISRC ""
  Introduction DAO:
  ===========
  __Start_ | ___Track_ | _Idx_ | _RecDep_ | _CtrlAdr_
  -150 | Lead-in | 0 | 0x00 | 0x41
  -150 | 1. 0 | 0x00 | 0x41
  0 | 1. 1. 0x00 | 0x41
  51107 | Lead-out | 1. 0x00 | 0x41

  14:02:51 text 0 file ThreadedTransferInterface.cpp, line 1096 #13
  Removed 2 blocks from end of track 1. Length: 51107-> 51105.

  14:02:52 #14 phase 24 file dlgbrnst.cpp, line 1853
  Caching of files started

  14:02:52 #15 text 0 file Burncd.cpp, line 4003
  Cache writing successful.

  14:02:52 #16 phase 25 file dlgbrnst.cpp, line 1853
  Caching of files completed

  14:02:52 #17 phase 36 file dlgbrnst.cpp, line 1853
  Burn process started at 16 x (2 400 KB/s)

  14:02:52 #18 text 0 file ThreadedTransferInterface.cpp, line 2497
  Check position of the point disk 0 (relocatable, disc pos, no patch, orig to #0 info): write to #0

  14:02:52 #19 text 0 file Mmc.cpp, line 20673
  Set BUFE: Protection against embedding of stamp-> ON

  14:03:11 #20 SCSI-1106 file Cdrdrv.cpp, line 1432
  SCSI Exec, HA 1, YOU 0, LUN 0, buffer 0x03D90000
  Status: 0x04 (0x01, SCSI_ERR)
  HA-status 0x00 (0x00, OK)
  TA - status 0 x 02 (0x01, SCSI_TASTATUS_CHKCOND)
  Key: 0x03 (KEY_MEDIUM_ERROR)
  Detect Code: 0 x 73
  Meaning of Qual: 0x03
  CDB data: 0x2A 0x00 0x00 0x00 0 x 01 0xE0 0x00 0x00 0x20 0x00 0x00 0x00
  Sense data: 0xF1 00 x 0 0 x 03 0xFF 0xFF 0xFF 0x6A 0x0A
  0x00 0x00 0 x 15 11 0 x 0 x 73 0x03

  14:03:11 #21 CDR-1106 file Writer.cpp, line 311
  Power calibration error

  14:03:11 #22 text 0 file ThreadedTransfer.cpp, line 229
  all writers idle, stopping conversion

  14:03:12 #23 text 0 file ThreadedTransfer.cpp, line 223
  conversion idle, stopping reader

  14:03:12 #24 CDR - 201 file WriterStatus.cpp, line 200
  Invalid write state
  CARPET * A DVD - RAM UJ-820S\H1 T0

  14:03:12 #25 TRANSFER file-18 WriterStatus.cpp, line 200
  Could not perform PlageFin

  14:03:12 #26 text 0 file Mmc.cpp, line 15477
  start closing a Session

  14:03:12 #27 SCSI-1106 file Cdrdrv.cpp, line 1178
  SCSI Exec, HA 1, YOU 0, LUN 0
  Status: 0x04 (0x01, SCSI_ERR)
  HA-status 0x00 (0x00, OK)
  TA - status 0 x 02 (0x01, SCSI_TASTATUS_CHKCOND)
  Key: 0x03 (KEY_MEDIUM_ERROR)
  Detect Code: 0 x 73
  Meaning of Qual: 0x03
  CDB data: 0x5B 0x01 0x02 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
  Sense data: 0 x 70 0x00 0x03 0x00 0x00 0x00 0 x 00 0x0A
  0x00 0x00 0 x 15 11 0 x 0 x 73 0x03

  14:03:12 #28 CDR-1106 file WriterStatus.cpp, line 249
  Power calibration error

  14:03:12 #29 TRANSFER file-19 WriterStatus.cpp, line 249
  Could not perform fixation

  14:03:12 #30 text 0 file WriterStatus.cpp, line 258
  falling back to disc fixation

  14:03:12 #31 Text 0 File dlgbrnst.cpp, Line 1711
  Set remaining time: 0:00,000 (0ms)-> OK

  14:03:12 #32 phase 38 file dlgbrnst.cpp, line 1853
  Burn process failed at 16 x (2 400 KB/s)

  Existing drivers:
  File ' Drivers\PXHELP20. SYS: Ver = 2.02.62a, size = 20016 bytes, created 28/10/2003 11:02 (Prassi/Veritas driver for win 2 K)
  File 'Drivers\atapi.sys': Ver = 5.1.2600.2180 (xpsp_sp2_rtm.040803 - 2158), size = 95360 bytes, created 03/08/2004 21:59:44 (driver for rec)

  Registry keys:
  HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs: 0 (Security Option)

  Here's how I just fixed my misfortunes:

  In short: go to controller - device manager and select IDE ATA/ATAPI: try to change only "PIO" mode instead of "Ultra DMA Mode" on the IDE channel that uses your DVD player, namely the secondary IDE channel (since 1 is probably your drive). It should say "Location 1" on the tab where the reader is NOT zero.

  Ultra-DMA is obviously more recent and faster and better, but I think that it infiltrates the specified performance of the PIO-mode. It took me about 10 minutes to write about 3 gigs.

  (1) uninstall manually each device driver that seemed even remotely connected to the "Mat * one" or "DVD" or "CD" INCLUDING "Standard dual channel PCI IDE Controller" and "secondary IDE channel".

  (2) to ensure a hard reboot (power off)

  (3) Windows to automatically detect any material it appears after reboot begins

  (4) one of these elements has been the "secondary IDE channel"... or in any case... go to Panel of-> system-> hardware: secondary IDE channel.
  b change of "Ultra DMA mode" "PIO" mode only

  (5) go to control panel-> hardware-> device-> IDE ATA controllers Manager / ATAPI-> secondary IDE channel: Transfer Mode = "PIO only" to ensure that this relocation, you just live kept this adjustment, otherwise set it as such and again, DO NOT change your "location 0" define, show your secondary ide channel tab should say "location 1". "

  (5) - hard reboot again

  (6) the system should come in and automatically detect your CD-ROM / DVD-ROM / Optical Drive / DVD - RAM drive both at the next reboot.

  It should then work.

• Satellite A350-22D - cannot activate the network (Windows 10) wireless adapter

  With Windows 10 Wi - Fi worked well. Suddenly three days it s active no more
  FN + F8 does not work.
  The switch in front of the computer or the other.
  At startup, the computer recognizes the card and then turns off the front LED.

  The card WiFi Intel 5100 AGN and pilots the latest work well.
  I uninstalled and reinstalled but no result.
  What can I do to get my Wi - Fi works again?

  PS: when I've been upgraded to Windows 8, it had the same problem...

  This old notebook was designed for Vista and support for Win7. No more than that.
  FN + F8 is controlled by special tool developed for the feature FN keys.

  As much I know Toshiba offers no update for this older model laptop.
  Let's see if any other A350 owner has found a solution for this.

  I have A300 with Win7 on it, but I don't want to test with Win10 due to all possible issues I have with her.